Software Alternatives, Accelerators & Startups

webCRM VS Capsule CRM

Compare webCRM VS Capsule CRM and see what are their differences

webCRM logo webCRM

The simple CRM to power your business growth.

Capsule CRM logo Capsule CRM

Online hosted CRM system for individuals, small businesses and sales teams wanting a simple, effective and affordable solution.
  • webCRM Landing page
    Landing page //
    2023-05-12
  • Capsule CRM Landing page
    Landing page //
    2022-01-07

webCRM features and specs

  • User-Friendly Interface
    webCRM offers an intuitive and clean user interface, making it easy for users, even those with limited technical skills, to navigate and utilize the platform efficiently.
  • Customization
    The platform allows for extensive customization options, enabling businesses to tailor it to their specific needs and workflows.
  • Integration Capabilities
    webCRM can seamlessly integrate with a variety of other software and tools, including email services, marketing automation platforms, and ERP systems.
  • Mobile Accessibility
    The service provides mobile applications that allow users to access CRM functionalities on the go, ensuring flexibility and greater productivity.
  • Customer Support
    webCRM offers robust customer support including tutorials, live chat, and email support, ensuring users can get assistance when needed.

Possible disadvantages of webCRM

  • Cost
    webCRM can be relatively expensive, especially for small businesses or startups with limited budgets.
  • Complexity in Advanced Features
    While the user interface is generally user-friendly, some of the more advanced features can be complex and require a substantial learning curve.
  • Performance Issues
    Users have reported occasional performance issues, particularly with large datasets or complex queries, which can slow down the system.
  • Limited Offline Access
    webCRM relies heavily on internet connectivity, so users may face limitations when trying to access features offline.
  • Customization Limitations
    Although customization options are extensive, they can sometimes be restricted by the platform's inherent limitations, which may not fulfill every specific business requirement.

Capsule CRM features and specs

  • User-Friendly Interface
    Capsule CRM offers an intuitive and simple interface, making it easy for users to navigate and manage their contacts and sales pipelines without extensive training.
  • Customizable
    Provides custom fields and tags, allowing users to tailor the CRM to their specific business needs and workflows.
  • Integration Capabilities
    Supports a wide range of integrations with other popular business applications, such as G Suite, MailChimp, and Zapier, enabling seamless data flow between platforms.
  • Mobile Access
    Offers mobile apps for both iOS and Android, enabling users to access their CRM data and manage their tasks on the go.
  • Affordable Pricing
    Capsule CRM is priced competitively compared to other CRMs in the market, making it a cost-effective solution for small to medium-sized businesses.
  • Task Management
    Includes robust task management features that allow users to create and assign tasks, set deadlines, and receive notifications to stay on top of their activities.

Possible disadvantages of Capsule CRM

  • Limited Advanced Features
    Might lack some advanced features found in more comprehensive CRM solutions, such as advanced analytics and extensive automation capabilities.
  • Customization Limits
    While it is customizable, the extent of customization may not be sufficient for very complex business processes or larger enterprises.
  • Email Marketing
    Does not include a built-in email marketing tool, requiring users to rely on third-party integrations for email marketing campaigns.
  • Scale Limitations
    May not be ideal for rapidly growing businesses or large enterprises that need more extensive features and scalability options.
  • Integration Depth
    Although it offers several integrations, the depth and functionality of these integrations might not be as advanced or seamless as those offered by other competitors.

Analysis of webCRM

Overall verdict

  • webCRM is considered a good choice for businesses looking for an effective and flexible CRM system. It is particularly praised for its adaptability and the capability to tailor it to specific business needs, making it a suitable option for companies that require personalized solutions.

Why this product is good

  • webCRM is regarded as a solid CRM solution due to its user-friendly interface, customizable features, and robust integration capabilities. It is designed to improve customer relationship management by streamlining processes like contact management, sales tracking, and communication. It also offers good support and flexibility for businesses of varying sizes.

Recommended for

    webCRM is recommended for small to medium-sized businesses seeking a CRM that can be easily customized and scaled. It is also ideal for companies that need strong integration features to connect with other software solutions and who value customer support and user training resources.

Analysis of Capsule CRM

Overall verdict

  • Overall, Capsule CRM is a solid choice for businesses looking for a straightforward yet powerful CRM solution. It provides essential CRM functionalities without overwhelming complexity, making it accessible for teams without extensive technical expertise.

Why this product is good

  • Capsule CRM is considered good due to its user-friendly interface, comprehensive feature set, and scalability for small to medium-sized businesses. It offers an intuitive design that helps users easily manage contacts, sales opportunities, and customer interactions. The platform integrates well with various third-party applications like email and social media, enhancing its utility. Additionally, its robust customization options allow businesses to tailor the CRM to their specific needs.

Recommended for

    Capsule CRM is recommended for small to medium-sized businesses that require a cost-effective CRM solution with a clean interface and essential integrations. It's particularly useful for companies looking to improve their customer relationship management strategies without the need for advanced or industry-specific CRM capabilities.

webCRM videos

webCRM in 2 minutes

More videos:

  • Review - webCRM in 3 minutes
  • Tutorial - User Tutorial Series - WebCRM Overview

Capsule CRM videos

Capsule CRM Demo

More videos:

  • Review - Capsule CRM Review - Beginner to Expert Guide PREVIEW by Bizversity.com
  • Review - Capsule CRM - Yes it's Simple, But Does is it Enough? (2019 Review)

Category Popularity

0-100% (relative to webCRM and Capsule CRM)
CRM
3 3%
97% 97
Sales
3 3%
97% 97
Sales Workflow
11 11%
89% 89
CRM Platforms
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare webCRM and Capsule CRM

webCRM Reviews

We have no reviews of webCRM yet.
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Capsule CRM Reviews

9 Cheap Salesforce Alternatives that Make CRM as Simple as Amazon.com
Yes, Insightly has a free version and Capsule is cheap, but they arenโ€™t even close to being Salesforce alternative. Heck, they canโ€™t even compete against free Bitrix24, because they are too basic.

Social recommendations and mentions

Based on our record, Capsule CRM seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

webCRM mentions (0)

We have not tracked any mentions of webCRM yet. Tracking of webCRM recommendations started around Mar 2021.

Capsule CRM mentions (2)

  • Organize Digital Files for Small Office
    Another service, without quoting, is https://capsulecrm.com at $36/mo./user. Source: almost 3 years ago
  • Show HN: Simple CRM and Sales Automation
    Speaking for myself, email automations isn't a needed feature. As I said, I deal with a dozen or so clients per year, so it's perfectly doable manually, even considering all other things going on. I got instantly interested in Wobaka because of it's simplicity (take that as a compliment) and the direct to the point approach. I tested several CRMs last year, and the closest to my needs was Capsule CRM[1] โ€” yet it's... - Source: Hacker News / almost 4 years ago

What are some alternatives?

When comparing webCRM and Capsule CRM, you can also consider the following products

Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.

Insightly - Insightly is the easy, powerful and affordable online Customer Relationship & Project Management Software used by over 400,000 small businesses world wide

Zoho CRM - Omnichannel CRM for Businesses of all sizes

Engage CRM PRO - The Ultimate CRM Platform for Distributors

Copper - Copper (formerly ProsperWorks) is easy-to-use customer relationship management for small businesses. Capture contacts and sales leads direct from Gmail with our simple CRM.

Freshsales CRM - A full-fledged CRM for high-velocity sales teams.