Walls.io's answer

Walls.io is a flexible, enterprise-ready social wall platform that helps brands collect, moderate, and display social media content and direct user submissions in real time—across websites, events, apps, intranets, and digital signage.

What truly sets Walls.io apart is its combination of ease of use, deep moderation control, and privacy-first design. With features like Direct Posts (no social account required), GDPR-friendly moderation workflows, and broad integrations (event platforms, CMSs, digital signage tools), Walls.io works just as well for public campaigns as it does for internal communications and regulated industries.

TranscriptFetch's answer:

Most short-form video has no caption track to download. TikTok’s auto-captions are opt-in per upload, Instagram never publishes a downloadable track, and many captions on both are burned into the video frames where no parser can read them. TranscriptFetch transcribes the audio when no caption track exists, on the same endpoint, with the same response shape. Your code never branches on which method produced the text. It also covers YouTube, TikTok, Instagram, X and Facebook plus any web page as clean Markdown, so a pipeline spanning several sources is one integration rather than five.

Walls.io's answer

People choose Walls.io when they need reliable engagement without risk. Compared to competitors, Walls.io offers:

• Direct Posts with QR codes, enabling safe participation without forcing users onto social networks

• Advanced moderation and approval flows, ideal for large screens, internal comms, and conservative industries

• True omnichannel flexibility: one wall can live on a website, at a live event, inside an app, and on office screens

• Strong compliance posture, supporting GDPR-conscious brands and global organizations

In short, Walls.io isn’t just about displaying social media, it’s about owning and controlling the experience while still feeling live and authentic.

TranscriptFetch's answer:

Three reasons. Coverage: one API key and one response shape across five video platforms and the open web, instead of stitching together a library per platform. Reliability: requests run through rotating infrastructure, so code that works locally keeps working from a server, which is where most open-source approaches break. Billing that matches reality: one credit per successful response, with failed, blocked and empty results never charged. That last point matters on short-form video, where a meaningful share of any batch is music with no speech in it. There is also an MCP server, so AI agents can fetch transcripts as a tool without a custom integration.

Walls.io's answer

Walls.io’s primary audience includes:

• Marketing and event teams running live, hybrid, or virtual events

• Internal communications and HR teams focused on employee engagement and employer branding

• Enterprise and public-sector organizations that require moderation, privacy, and brand safety

• Sports, education, and cultural institutions engaging large, diverse audiences on-site and online

They typically share one challenge: wanting high participation and visibility without losing control or compliance.

TranscriptFetch's answer:

Developers and technical teams building on video and web content. The common cases are RAG and retrieval pipelines that need video as text, AI agents that need to read a link mid-conversation, content teams repurposing short-form video at scale, and media monitoring and research tools. It is an API first, so the buyer is usually the person writing the integration rather than an end user. The free browser tools exist for one-off transcripts and for evaluating output quality before writing any code.

Walls.io's answer

Walls.io was founded in Austria with the goal of making social media content usable beyond native platforms, especially at events and on owned channels.

Early on, the team recognized a gap: brands wanted the energy of social media, but not the chaos, data risks, or platform dependency. Walls.io evolved into a robust platform that balances real-time engagement with moderation, flexibility, and ownership. It has since grown into a global solution used by enterprises, NGOs, universities, and major brands worldwide.

TranscriptFetch's answer:

It started with discovering there is no good way to get the text of a video. YouTube’s official Data API will confirm a caption track exists and then refuse to hand it over, because captions.download requires the video owner’s OAuth token. The popular open-source libraries work until you deploy them, at which point platforms start refusing datacenter IPs. And YouTube is the easy case: TikTok and Instagram publish no caption file at all. Every workaround solved one platform, worked locally, and broke in production. TranscriptFetch is the version that handles the failure cases as first-class behaviour rather than edge cases.

Walls.io's answer

At a high level, Walls.io is built on a modern SaaS architecture that includes:

• Cloud-based infrastructure for scalability and global performance

• API-driven integrations with major social networks, CMSs, event platforms, and signage tools

• Real-time content ingestion and rendering technologies

• Secure moderation, storage, and consent mechanisms aligned with data protection standards

TranscriptFetch's answer:

Next.js with TypeScript and Tailwind on the front end and API layer, Clerk for auth with SHA-256 hashed API keys, Neon Postgres with Drizzle ORM, Redis for caching, and Stripe for billing. The extraction layer is a Python and FastAPI service. Speech-to-text uses Whisper-class models. The MCP server is published in the official Model Context Protocol registry with a DNS-verified namespace.

Walls.io's answer

Walls.io is trusted by well-known global organizations across industries, including:

• World Health Organization (WHO) – for large-scale international events

• Cisco – for global employee engagement and event campaigns

• Sandvik – connecting employees across 150+ countries

• Leonardo (aerospace & defense) – for safe, approved social sharing

• Oklahoma City Thunder (NBA) – powering fan engagement at live games

• Universities, trade shows, and global enterprises such as NAMM, BearingPoint, and Champlain College

These customers rely on Walls.io for its stability, moderation, and ability to scale engagement safely.