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Walkabout Software VS Smart Service

Compare Walkabout Software VS Smart Service and see what are their differences

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Walkabout Software logo Walkabout Software

Cloud-based service software created by servicers

Smart Service logo Smart Service

Smart Service's QuickBooks integration makes it the ultimate scheduling and dispatch software for HVAC, plumbing, pest control, and other service industries.
  • Walkabout Software Landing page
    Landing page //
    2020-01-31
  • Smart Service Landing page
    Landing page //
    2021-10-10

Walkabout Software features and specs

No features have been listed yet.

Smart Service features and specs

  • User-Friendly Interface
    Smart Service offers an intuitive and easy-to-navigate interface, which reduces the learning curve for new users and helps them to become productive quickly.
  • Mobile App
    The Smart Service mobile app allows field technicians to access job details, schedules, and customer information from anywhere, improving efficiency and communication.
  • Integration with QuickBooks
    Smart Service integrates seamlessly with QuickBooks, allowing for efficient management of finances and reducing the need for double data entry.
  • Scheduling and Dispatching
    The software provides robust tools for scheduling and dispatching field technicians, optimizing routes and ensuring timely service delivery.
  • Customizable Forms
    Users can create and customize forms within Smart Service, enabling businesses to capture relevant information and streamline their workflow processes.

Possible disadvantages of Smart Service

  • High Cost
    The pricing for Smart Service can be relatively high, making it less accessible for smaller businesses with limited budgets.
  • Complex Setup
    Setting up the Smart Service system can be complex and time-consuming, requiring technical knowledge and potentially external assistance.
  • Limited Customization
    While forms can be customized, other aspects of the software offer limited customization options, which may not meet the specific needs of every business.
  • Limited Offline Functionality
    The mobile app offers limited functionality when offline, which can be a drawback for field technicians who frequently work in areas with poor internet connectivity.
  • Customer Support
    Some users have reported issues with customer support, including slow response times and difficulty in resolving technical problems.

Analysis of Smart Service

Overall verdict

  • Smart Service is considered a good option for businesses looking for robust field service management software, especially those seeking QuickBooks integration. However, it is important for potential users to evaluate if the software's offerings align with their specific business needs.

Why this product is good

  • Smart Service is highly regarded for its comprehensive field service management solutions. It offers a range of features including scheduling, dispatching, customer management, and integration with QuickBooks, which help businesses streamline their operations and improve efficiency. Users appreciate its user-friendly interface and responsive customer support.

Recommended for

  • Small to medium-sized field service businesses
  • Companies already using QuickBooks
  • Businesses in industries such as plumbing, HVAC, electrical, and landscaping
  • Organizations looking for reliable scheduling and dispatch solutions

Walkabout Software videos

No Walkabout Software videos yet. You could help us improve this page by suggesting one.

Add video

Smart Service videos

+ Add

Smart Service Review - Storm Water Services

More videos:

  • Review - FTInsights new Arlo Smart service

Category Popularity

0-100% (relative to Walkabout Software and Smart Service)

Walkabout Software

Smart Service

Field Service Management
2 2%
Field Service Management
98% 98
Document Automation
100 100%
Document Automation
0% 0
Sales Force Automation
0 0%
Sales Force Automation
100% 100
Project Management
100 100%
Project Management
0% 0

User comments

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What are some alternatives?

When comparing Walkabout Software and Smart Service, you can also consider the following products

EasySmartForms - Smart Forms and Checklist Software App for Contract Management, Planned Works, Equipment Management and Compliance Management - used in Construction, Facilities, Housing and other sectors

ReachOut - ReachOut is a field service management suite to streamline field processes with customizable mobile-based forms and workflow.

Service Cloud Field Service - Service Cloud Field Service is a cloud-based field service solution designed to initiate customer service activities from anywhere.

DeltaSalesApp - Field Sales Force Automation & Field Force Tracking Software

kenaflow - kenaflow is a Business Automation Engine that leverages PowerShell for workflow creation and execution. It works well with SharePoint (Online/2013/2016/2019) and Mail-Inboxes. It runs on Windows OS. A cloud offer (SaaS) is coming soon.

ProcessMaker - ProcessMaker is a top-notch Low Code BPM platform used by dozens of businesses worldwide to design and deploy complex processes.

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