Software Alternatives & Startups

Waitwhile VS SmartPM

Compare Waitwhile VS SmartPM and see what are their differences

Waitwhile

Waitlist everyone with ease

Rating
0 reviews
SmartPM

Automated project controls and schedule analytics powered by AI-enhanced Schedule Intelligence — built for contractors, owners, and developers.

Rating
0 reviews
Pricing
Paid Free trial $12,000 / Annually (Up to 50 Projects)
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Waitwhile seems to be more popular. It has been mentioned 3 times since March 2021.

social mentions
3 vs 0
Queue Management popularity
100% vs 0%
alternatives listed
67 vs 46

Base details

Website, pricing, platforms and company facts side by side.

Waitwhile
SmartPM
Website waitwhile.com smartpm.com
Pricing
Paid Free trial $12,000 / Annually (Up to 50 Projects) Official pricing
Company — 2016
Listed in

About Waitwhile and SmartPM

In their own words, as submitted to SaaSHub.

Waitwhile
SmartPM

Waitwhile is a smart waitlist and scheduling platform that helps 10000+ organizations bust their lines and create awesome wait experiences. Waitwhile solves all aspects of queuing - from letting guests check in online, showing wait times and keeping everyone informed via SMS and email. Plus, a...

Read more about Waitwhile

SmartPM is an AI-augmented Automated Project Controls™ and Schedule Analytics platform purpose-built for the commercial construction industry. Powered by its Schedule Intelligence technology, SmartPM ingests native project schedule files (.xer, .xml from Oracle Primavera P6, .mpp from Microsoft...

Read more about SmartPM

Features and specs

What each product offers, as listed by its team.

Waitwhile 5 features
SmartPM 15 features
  • User-Friendly Interface
    Waitwhile offers an intuitive and easy-to-navigate user interface, making it accessible for users with varying levels of technical expertise.
  • Customizable Features
    The platform allows businesses to tailor features to fit their specific needs, including branding options and customer interaction tools.
  • Real-Time Updates
    Waitwhile provides real-time updates, enabling businesses and customers to track queue status and wait times accurately.
  • Integration Capabilities
    It offers integration with various tools and systems such as calendar apps, messaging platforms, and customer relationship management systems.
  • Multi-Platform Access
    Users can access Waitwhile via web browsers or mobile devices, providing flexibility in how they manage queues and appointments.

Possible disadvantages

  • Pricing Structure
    Depending on the size and needs of the business, the cost of using Waitwhile can be relatively high, especially for advanced features.
  • Learning Curve
    While the interface is user-friendly, some users may still experience a learning curve when setting up and customizing features initially.
  • Limited Offline Functionality
    The platform's reliance on internet connectivity can be a disadvantage in environments with poor or unstable internet connections.
  • Over-Dependency Risk
    Relying heavily on automated waitlist management could potentially reduce personal interaction with customers, which might not suit all businesses.
  • Feature Limitations in Basic Plan
    The basic plan may have limitations on certain features, which could encourage businesses to subscribe to more expensive plans for full functionality.
  • Schedule Quality
    Find and fix quality risks early
  • Core Analytics
    Measure health and performance across projects
  • Schedule Comparison Tool
    Track every change between updates
  • Performance Trends
    See emerging risks across your portfolio
  • Milestone Tracking
    Monitor progress on every key deliverable
  • Delay Analysis
    Quantify delay days and their true cause
  • Compression
    Spot stacking and feasibility risks early
  • Change Analysis
    Understand how changes impact project outcomes
  • Predictive Analytics
    Forecast outcomes based on real progress
  • What-if Modelling
    Test scenarios before comitting to change
  • Gantt Chart
    Visualize progress and logic in context
  • Reporting
    Generate executive reports in one click
  • Subscriptions
    Automate delivery of recurring reports
  • Executive Dashboard
    View portfolio-wide risk on one screen
  • Open API
    Connect SmartPM to your existing tools

Videos

Walkthroughs and reviews on video.

Waitwhile 1 video + Add
SmartPM 0 videos + Add

Waitwhile Overview: Learn the Basics

No SmartPM videos yet. You could help us improve this page by suggesting one.

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Waitwhile
SmartPM
100% 100%
0% 0%
100% 100%
0% 0%
0% 0%
100% 100%

Questions & Answers

As answered by people managing Waitwhile and SmartPM.

What's the story behind your product?

SmartPM's answer:

SmartPM was founded by Mike Pink, a forensic delay analyst who spent 20+ years manually analyzing hundreds of complex construction schedules for disputes and claims work on projects like nuclear power plants and wastewater treatment facilities. That manual process was slow and painstaking, so he built software to automate the analysis he'd been doing by hand for weeks or months at a time. Because the underlying problem was complex, SmartPM's earliest customers were the most sophisticated project controls teams in the industry, and the platform grew from there. Today SmartPM serves both those advanced teams through SmartPM Controls and mid-market GCs newer to schedule analytics through SmartPM Essentials, with the goal of letting a smaller contractor operate with the same rigor as an ENR Top 50 company.

What makes your product unique?

SmartPM's answer:

SmartPM is built on a proprietary CPM engine rather than a visualization layer, which means it independently recalculates and analyzes the schedule logic instead of just displaying data pulled from Primavera P6 or MS Project. That engine powers 35+ schedule quality metrics, including the DCMA 14-point check, and produces forensic-grade delay analysis that can hold up in claims and litigation. SmartPM was founded by a delay analyst with 20+ years of forensic experience, so the platform reflects patterns learned from analyzing thousands of real construction schedules rather than a generic data science approach applied to construction after the fact. It also holds FedRAMP High authorization, a rare distinction in construction technology that matters for government and federal agency work. SmartPM sits on top of existing scheduling tools like P6, MS Project, and Phoenix; it doesn't replace them, it makes the schedules already being built more useful.

Why should a person choose your product over its competitors?

SmartPM's answer:

SmartPM is chosen because its analysis comes from a real forensic delay analyst's methodology, not a generic algorithm retrofitted for construction. More than half of the ENR Top 50 and a large share of the ENR Top 100 already use the platform, which makes it a low-risk, credible choice for project controls teams. The proprietary CPM engine independently analyzes schedule logic rather than just visualizing existing data, which is what makes SmartPM's output defensible enough to use in delay claims and disputes. SmartPM also offers two tiers: Essentials for teams new to schedule analytics who want a simple, portfolio-wide view, and Controls for teams that need deep forensic drill-down. That range means a mid-market GC can get started without being locked out of the more advanced capabilities an ENR Top 100 project controls team relies on.

How would you describe the primary audience of your product?

SmartPM's answer:

SmartPM's primary audience is general contractors, particularly ENR Top 400 firms and mid-market GCs running $50M+ in annual construction volume across commercial, healthcare, education, multifamily, data center, and industrial projects. Within these firms, the platform is used by VPs of Operations, project controls managers and teams, scheduling teams, project executives, and CFOs who need visibility into schedule health and margin risk. A growing second audience is owners and developers, including real estate developers, school and hospital systems, universities, and government agencies, who use SmartPM to verify contractor schedules and get visibility they wouldn't otherwise have. A smaller audience is forensic consultants and owner's representatives at large firms who need defensible, court-ready delay analysis without doing it manually.

Which are the primary technologies used for building your product?

SmartPM's answer:

SmartPM is built around a proprietary CPM (Critical Path Method) engine that independently processes and recalculates schedule logic rather than simply rendering data from source files. The platform integrates with the scheduling and project management tools contractors already use, including Primavera P6, MS Project, Phoenix, Procore, Autodesk, Power Project, CMiC, and Power BI. It holds FedRAMP High authorization, which reflects a security and compliance architecture built to federal standards.

User comments

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Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Waitwhile 3 mentions
SmartPM 0 mentions
  • Ask HN: Who is hiring? (February 2025)
    Waitwhile | Stockholm, Sweden | Onsite/hybrid | Full-time | https://waitwhile.com Waitwhile works to eliminate the 1 trillion hours that people spend waiting in lines every year. Our platform is trusted by over 10,000 companies worldwide... - Source: Hacker News / over 1 year ago
  • Ask HN: Who is hiring? (May 2021)
    Waitwhile (https://waitwhile.com) | Backend and Frontend Developers | Stockholm, Sweden | ONSITE or REMOTE At Waitwhile, we work on tools to eliminate the 1 Trillion hours that people spend waiting in lines every year. Our queue... - Source: Hacker News / over 5 years ago
  • [task] I will pay you $50 to make me a bot that will get me in a waitwhile.com line
    I will pay you $50 if you can program a bot for me that will get me into a waitwhile.com line. The bot will need to keeping trying to join a line that will open at a random time in a 2 hour period each day. For example, the line will... Source: over 5 years ago

Tracking SmartPM since Aug 2026.

Alternatives to Waitwhile and SmartPM

When comparing Waitwhile and SmartPM, you can also consider the following products.