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Viber VS Five9

Compare Viber VS Five9 and see what are their differences

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Viber logo Viber

Free and secure calls and messages to anyone, anywhere. Keep your conversations going no matter where you are.

Five9 logo Five9

Five9 provides cloud-based call center software for sales, marketing and support.
  • Viber Landing page
    Landing page //
    2023-04-19
  • Five9 Landing page
    Landing page //
    2023-05-12

Viber videos

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Viber Messenger for Android

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Five9 videos

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Five9 CEO: Call Centers in the Cloud | Mad Money | CNBC

More videos:

Category Popularity

0-100% (relative to Viber and Five9)

Viber

Five9

Communication
34 34%
Communication
66% 66
Group Chat & Notifications
100 100%
Group Chat & Notifications
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100
Messaging
100 100%
Messaging
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Viber and Five9

Viber Reviews

20 Telegram Alternatives to Chat With in 2024
Viber has really good security and privacy features. It has user verification options plus end-to-end encryption, giving you a combination of safety factors. And it has other cool tools, like setting messages to disappear after a certain time. Viber also has a phone connection so you can call landlines and mobile numbers around the world.
Source: www.mightynetworks.com
10 Best Telegram Alternatives in 2024
Viber is a very much similar app like telegram which can be downloaded from Play Store and Apple Store for Android and iOS devices, also viber can be used through the web. Though it is a good app, switching through mobile or desktop seems very easy and efficient with viber. Apart from this, Viber also provides status of the messages to the user and keeps the chats private.
Source: www.geeksforgeeks.org
Top 10 Apps like Telegram for Android and IOs [2023]
Viber is an instant messaging software owned by the Japanese multinational firm Rakuten. In addition to instant messaging, Viber Out provides premium international landline and mobile calling services. Users may also share media items like pictures and videos. The service can be accessed on desktop platforms with no mobile connectivity, but users must register and be...
Source: www.clapmessenger.com
The best WhatsApp alternatives for 2023
Viber is free to use, though you can subscribe to 'Viber Out', a service that lets you make unlimited international calls to phones that don't have Viber installed. It's $6 a month.
Source: www.tomsguide.com
The 7 best apps you can use as a WhatsApp alternative
Viber doesn't have the same name recognition as many other communication apps, but like Skype, it is a solid option if you want an app that can also place calls to mobile phones and landlines in addition to chatting with other app users. Free for iPhone and Android, it has voice, video, and text chat features, and it does this with end-to-end encryption for secure...
Source: www.businessinsider.com

Five9 Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Five9 combines everything your business needs to launch a complete customer service and sales call center. Focused on enterprise businesses, Five9 includes workforce management tools, predictive dialing, and CTI screen pops to help agents provide better service and not miss a chance to upsell.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended, and omnichannel contact centers worldwide.
Source: aircall.io
Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Recognised by Gartner as a Leader for Contact Centres, Five9 Virtual contact centre software includes solutions for in-house, work from home and outsourced agents to manage communications across phone, web, email, chatbox, SMS and social.
Source: www.dayonetech.com
10 Best Call Center Software (December 2022)
Five9’s call center platform offers four different plans with an increasingly robust feature set, but all of them offer both inbound and outbound calls, call recording and 24/7 support. Plus, the intuitive dashboard is kind of like a slim CRM for your support team to access calls, emails and notes for each client. The higher tiers offer omnichannel support for email and...
Source: www.forbes.com
Best Call Center Software: The Complete List (2020 Update)
Five9 Call Center Software helps agents become 300% more productive on the phone, so they can sale more and serve better. Five9 offers help with inbound, outbound, multichannel, collections, customer service, sales and marketing, outsourcing, and more.
Source: biz30.timedoctor.com

Social recommendations and mentions

Based on our record, Five9 seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Viber mentions (0)

We have not tracked any mentions of Viber yet. Tracking of Viber recommendations started around Mar 2021.

Five9 mentions (1)

  • Specific DNS Issues
    Hi, suddenly while at work today, I lost connection to the website (Five9 - Cloud Call Center Software). I could not reconnect and have yet been able to. I noticed that this was the only site I could not access (not directly Five9.com, but we use a specific login -- (https://us9.five9.com/login/)The only error messages I am getting are ERR_CONNECTION_TIMED_OUT and DNS_PROBE_FINISHED_NXDOMAIN. Source: almost 2 years ago

What are some alternatives?

When comparing Viber and Five9, you can also consider the following products

Telegram - Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

WhatsApp - WhatsApp Messenger: More than 1 billion people in over 180 countries use WhatsApp to stay in touch with friends and family, anytime and anywhere.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Signal - Fast, simple & secure messaging. Privacy that fits in your pocket.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

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