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Vend VS Zendesk

Compare Vend VS Zendesk and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Vend logo Vend

Vend’s point of sale system, inventory management, and iPad POS software is used by thousands of retailers worldwide. Try our POS system free today.
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Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Vend Landing page
    Landing page //
    2023-06-08
  • Zendesk Landing page
    Landing page //
    2024-05-06

Vend

Website
vendhq.com
Pricing URL
Official Vend Pricing
Release Date
2010 January
Startup details
Country
New Zealand
State
Auckland
City
Auckland
Founder(s)
Vaughan Rowsell
Employees
250 - 499
Edit details

Zendesk

Website
zendesk.com
Pricing URL
Official Zendesk Pricing
Release Date
-
Edit details

Vend videos

+ Add

Vend POS Review - POSoptions.com

More videos:

  • Review - Vend Review - Beginners Guide PREVIEW by Bizversity.com
  • Review - 15 Minute Overview of Vend - Point of Sale for Xero
  • Review - Vend Overview - Top Features, Pros & Cons, and Alternatives
  • Review - Vend POS App Walkthrough
  • Review - Vend POS Review - Is It Right For Your Business?

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Vend and Zendesk)

Vend

Zendesk

eCommerce
100 100%
eCommerce
0% 0
Customer Support
0 0%
Customer Support
100% 100
ERP
100 100%
ERP
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Vend and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Vend and Zendesk

Vend Reviews

20 Best Retail Management Software Reviewed for 2024
Why I picked Vend: I picked Vend for this list because it can accommodate retailers of all sizes and types, from small businesses to multi-location enterprises. It offers flexibility to handle various retail environments, including offline stores, e-commerce platforms, and mobile sales. This versatility makes it suitable for a wide range of retailers, from boutique shops to...
Source: theecommmanager.com
POS: Best Point of Sale System Software for Small businesses
Vend is a parent organization of lightspeed. You can use it to sell, manage, report on, and expand your business. The ideal option for multi-outlet retail is this.
Source: qpe.co.in
Best Inventory Management Software of 2020
What Customers Are Saying “Overall, it’s a complete suite of features designed for both large corporations and small businessmen like me. On top of using this as a point of sale software, I also use Vendhq to peek into the behavior of my customers as well as the state of my inventories. Through Vendhq, I’ve managed to pinpoint the best inventory combination for me to...
Source: digital.com
The Best Retail Management Software of 2021
Vend is a cloud-based retail management software suitable for all types of retailers. It comes with features that help improve sales, customer experience, customer data and inventory. The software is designed to work on different devices, including PCs, Macs and iPads, and comes with a dedicated app for iPads. It also works with many types of in-store hardware, including...
Source: digital.com
6 Best Retail Management Software 2020
Vend is not an all-in-one solution like Lightspeed. It’s a POS system with the rest of the retail management tools built on top of it. Vend lacks an online storefront and native accounting tools, however, these are available through integrations with third-party providers. Although it includes a loyalty program, Vend’s Lite plan is pricey ($99 per month) considering it has a...
Source: fitsmallbusiness.com

Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
Source: www.helpscout.com
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Vend mentions (0)

We have not tracked any mentions of Vend yet. Tracking of Vend recommendations started around Mar 2021.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing Vend and Zendesk, you can also consider the following products

Square - Square helps millions of sellers run their business-from secure credit card processing to point of sale solutions. Get paid faster with Square. Sign up today!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Lightspeed - retail and restaurant point-of-sale, ecommerce, and omnichannel solution

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Heartland Retail - Heartland Retail (previously Springboard Retail) POS software a robust, user-friendly cloud point of sale solution designed for the business of retail. A complete retail management platform built for growing single, multi and franchise brands.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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