Software Alternatives, Accelerators & Startups

Veemo Support VS Zendesk

Compare Veemo Support VS Zendesk and see what are their differences

Veemo Support logo Veemo Support

Veemo Support is an Omnichannel Customer Service & Help Desk Software to help businesses deliver superior customer experience at scale.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Veemo Support Landing page
    Landing page //
    2023-06-03

Veemo Support is an Omnichannel Customer Service & Help Desk Software to help businesses deliver superior customer experience at scale. Streamline your customer conversations, automate your support processes and enhance your team collaboration with a complete suite of features.

Veemo Support brings a robust ticketing system, self service knowledge base, workflow builder, SLA management and analytics under one platform, so you can stay on top of all things customer support. Veemo Support also offers out-of-the-box features like asset management, client portal, and status page to help with customer service management.

  • Zendesk Landing page
    Landing page //
    2024-05-06

Veemo Support

Website
veemo.io
$ Details
paid Free Trial $29.0 / Monthly
Platforms
Web Mobile Android iOS Desktop
Release Date
2020 June

Veemo Support features and specs

  • Omnichannel Inbox: Yes
  • knowledge Base: yes
  • Asset management: yes
  • Workflow Automation: yes
  • Client Portal: yes
  • Task Management: yes
  • Status Page: yes
  • Customer Profiles: yes
  • Reporting & Analytics: yes
  • Advanced Routing: yes

Zendesk features and specs

No features have been listed yet.

Veemo Support videos

No Veemo Support videos yet. You could help us improve this page by suggesting one.

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Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Veemo Support and Zendesk)
Customer Communication
100 100%
0% 0
Customer Support
0 0%
100% 100
Customer Service
1 1%
99% 99
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing Veemo Support and Zendesk.

What makes your product unique?

Veemo Support's answer

Veemo offers a conversational engagement suite of SaaS products to help businesses deliver an omnichannel experience at scale.

How would you describe your primary audience?

Veemo Support's answer

Veemo’s target customers are small & medium businesses (SMBs) and Enterprises who want to deliver better sales, marketing, support and product experience.

Why should a person choose your product over its competitors?

Veemo Support's answer

Veemo offers a complete range conversational engagement suite for businesses to deliver superior marketing, sales, support and product experience across omnichannel.

What's the story behind your product?

Veemo Support's answer

Veemo has built keeping the omnichannel experience in mind. Veemo aims to cover all use cases across a conversational engagement space to help businesses deliver better outcomes at scale.

Which are the primary technologies used for building your product?

Veemo Support's answer

Veemo platform is a conversational engagement suite of SaaS products.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Veemo Support and Zendesk

Veemo Support Reviews

We have no reviews of Veemo Support yet.
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Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Veemo Support mentions (0)

We have not tracked any mentions of Veemo Support yet. Tracking of Veemo Support recommendations started around Jun 2023.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing Veemo Support and Zendesk, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Zoho Desk - Industry's first context-aware Helpdesk Software

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page