UserVoice
Freshdesk
UseResponse
Intercom
tawk.to
Zendesk
LiveAgent
Canny
tutoit.io
Cohere
Kialo
DebateGraph
Rationale
DebateArt.com
Brainio
Argumentative
tuto is a customer education platform that customers will love. Helps customer success, support, and product teams to reduce time to value and increase retention and monetization, by providing the ability to create personalized measurable in-app video-like tutorials based on data. Closing the gap between content and adoption.
It is all starts when we educate other customers and realized the difference between the unique needs of people that use the same tools.
We want to make it fast, personalized, and simple for any user to become a power user in any given SaaS product. therefore, we are calling tuto the Knowledge engine of internet software. by creating and share tuto you not only educate your user, but you are also understanding the customer professional level and can know when and with which help to reach out.
And it happened to help customer success, support, and product teams to do their job more efficiently this is why executives say about tuto: "It is a must for B2B SaaS", "Very exciting product, and a huge opportunity"
Important note: to work with tuto, you need to embed our snippet code in the header of your site or product all the instructions provided, but if any help is needed to feel free to reach out to support@tutoit.io
If you want to read more about security, GDPR, performance, and privacy you can read it https://tutoit.io/faq/
UserVoice tutoit.ioBased on our record, UserVoice seems to be more popular. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I have sent them some user stories, complete with storyboard images. I am not a beta participant though. I suggested that it would be helpful if they rolled out something like UserVoice's Feedback Manager, so there is transparency to what's in the request queue and where we users can formally vote on the value of a given feature suggestion. Source: over 1 year ago
- Collecting customer's feature requests: This is a tough one, I am using https://uservoice.com/ but I don't like it that much. I am searching for a self-hosted alternative to https://canny.io/. - Source: Hacker News / about 2 years ago
I think that RM should consider a solution such as UserVoice which will let the user community vote on what critical bug fixes or new features we feel are most important. Not only can a user upvote a feature request or critical fix, but they can also add comments to help substantiate their vote. Source: about 2 years ago
Six months later, UserVoice wanted to sign in with Courier and mentioned we lacked some functionalities they wanted. Specifically, they wanted to put two blocks next to each other in the notification designer. So, the sales and product team reached out to me, and I went, “Oh yeah, I hacked that together; it was cool but with a few bugs.”. - Source: dev.to / over 2 years ago
Would having a proper Customer Feedback platform using something like Canny or UserVoice be useful? Source: over 2 years ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Cohere - A powerful way to visually demonstrate ideas and connect ideas together
UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
Kialo - Kialo is the platform for rational debate. Empowering reason through friendly and open discussions.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
DebateGraph - Graph visualization of: Join a global community of mappers with over half a million ideas and 30,000 maps. Click on the bubbles to explore, and log-in to create free public & private maps on any topic!