UserVoice
Freshdesk
Intercom
UseResponse
Zendesk
tawk.to
Canny
LiveAgent
BugHerd
Marker.io
Usersnap
Pastel
Userback
Bird Eats Bug
Bugfender
Bugasura
BugHerd is the world's leading website feedback and bug-tracking tool. Globally, thousands of leading agencies and marketing teams love it for the ease and collaboration it brings to their website projects.
BugHerd has revolutionised the way agencies collect and manage website feedback from clients and internal teams. It is perfect for teams and individuals involved in website design and development. With BugHerd you can easily pin feedback directly to specific elements of the web pages. It acts as a transparent layer on the website that is visible only to you and your team. Submitted feedback and bugs are sent to a central Kanban task board that provides all stakeholders with full visibility of the project.
Get started in 3 easy steps:
STEP 1
Go to bugherd.com and click Start 14-day Free trial.
STEP 2
Sign up to create your first project. You can test BugHerd out on any website. It will only be visible to you.
STEP 3
And voila! You can start collecting feedback and invite others to try it out with you. It’s that simple.
UserVoice BugHerdNo features have been listed yet.
Based on our record, UserVoice should be more popular than BugHerd. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I have sent them some user stories, complete with storyboard images. I am not a beta participant though. I suggested that it would be helpful if they rolled out something like UserVoice's Feedback Manager, so there is transparency to what's in the request queue and where we users can formally vote on the value of a given feature suggestion. Source: over 1 year ago
- Collecting customer's feature requests: This is a tough one, I am using https://uservoice.com/ but I don't like it that much. I am searching for a self-hosted alternative to https://canny.io/. - Source: Hacker News / about 2 years ago
I think that RM should consider a solution such as UserVoice which will let the user community vote on what critical bug fixes or new features we feel are most important. Not only can a user upvote a feature request or critical fix, but they can also add comments to help substantiate their vote. Source: about 2 years ago
Six months later, UserVoice wanted to sign in with Courier and mentioned we lacked some functionalities they wanted. Specifically, they wanted to put two blocks next to each other in the notification designer. So, the sales and product team reached out to me, and I went, “Oh yeah, I hacked that together; it was cool but with a few bugs.”. - Source: dev.to / over 2 years ago
Would having a proper Customer Feedback platform using something like Canny or UserVoice be useful? Source: over 2 years ago
This is a great idea, but scanning through appears to be basically https://bugherd.com/ ? Source: about 1 year ago
Competitors There are a few competitors out there that do something very similar (see https://ruttl.com/, https://usepastel.com/, https://bugherd.com/, https://www.markup.io/). This seems to suggest that there seems to be a general market for such a product. Source: about 1 year ago
Currently using BugHerd for web QA (love it) and looking for something similar for email. Source: over 1 year ago
Bugherd is good for this. Used it extensively when I worked for a web agency and it saved so much time. https://bugherd.com/. - Source: Hacker News / over 1 year ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Marker.io - Visual feedback and bug reporting tool for websites
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.
UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
Pastel - Sticky note-based feedback collection tool for live websites
