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UserQ VS Hotjar

Compare UserQ VS Hotjar and see what are their differences

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UserQ logo UserQ

Pay as you go user testing platform in MENA

Hotjar logo Hotjar

The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!
  • UserQ Landing page
    Landing page //
    2023-03-24

UserQ is the first fully remote user research solution that caters for MENA researchers and testers – with Arabic and English testing options, utilising a panel of local testers. We’re on a mission to make UX research accessible to every brand, manager and researcher in the MENA region.

Using our UserQ panel you get instant access to +10K users in the MENA region, across 100 nationalities and different demographics. You can recruit from a diverse range of quality testers that match your target audience.

Our remote testing tools include the most popular solutions to get all kind of feedback from your target users in a matter of hours. UserQ enables you to easily build card sortings, tree tests, preference tests, prototype tests and much more.

All of our testing tools can be created and published in english or arabic, making arabic research accessible to every local brand that focuses on the arabic population. When arabic language is selected, testers will experience a fully mirrored interface to ensure full clarity on the content of the study.

With UserQ you say goodbye to constrictive monthly or annual fees. As Uxers ourself we understand the importance of being able to rely on a research tool that follows us during the nonlinear, iterative design journeys. Our flexible credit model means you only pay for what you use. Our credits never expire.

  • Hotjar Landing page
    Landing page //
    2023-07-23

Hotjar's product experience insights make it easy to understand what users are really doing on your site.

  • Visualize behavior on your site with Heatmaps

  • Eliminate guesswork with user Recordings

  • Understand the reasons behind behavior with Surveys and Incoming Feedback

UserQ

Website
userq.com
Pricing URL
Official UserQ Pricing
$ Details
freemium $10.0 (Publish a test starting from 10$. 30 days free trial.)
Platforms
Browser
Release Date
2022 June
Edit details

Hotjar

Website
hotjar.com
Pricing URL
Official Hotjar Pricing
$ Details
freemium €39.0 / Monthly (Starting at: 3,000 Recordings per month with unlimited Heatmaps)
Platforms
-
Release Date
2014 June
Edit details

UserQ features and specs

  • Arabic testing: Yes
  • English testing: Yes
  • Prototype test: Yes
  • Survey: Yes
  • Card sorting: Yes
  • Tree test: Yes
  • 5 second test: Yes
  • Testers recruitment: Yes
  • MENA based testers: Yes

Hotjar features and specs

  • Heatmaps: Visually represent where users click, move, and scroll on your site. With this context, you'll learn how users really behave.
  • Recordings: Live playbacks of users on your site.
  • Surveys: Bring the voice-of-customer to your decision making.
  • Incoming Feedback: A real-time suggestion box on your site, that lets users express frustration or delight about individual parts of your site.

UserQ videos

No UserQ videos yet. You could help us improve this page by suggesting one.

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Hotjar videos

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What is Hotjar?

More videos:

  • Review - Invision prize Hotjar's straightforward, shareable insights
  • Tutorial - Why you should be using Hotjar Analytics
  • Tutorial - Google Analytics vs. Hotjar - Which one should you use?

Category Popularity

0-100% (relative to UserQ and Hotjar)

UserQ

Hotjar

Customer Feedback
3 3%
Customer Feedback
97% 97
Heatmaps
1 1%
Heatmaps
99% 99
SaaS
100 100%
SaaS
0% 0
Web Analytics
0 0%
Web Analytics
100% 100

Questions and Answers

As answered by people managing UserQ and Hotjar.

Why should a person choose your product over its competitors?

UserQ's answer

No monthly commitment with our pay-as-you-go pricing model. Test in english or arabic. Access over 10,000 testers in MENA and receive results within hours, not days.

User comments

Share your experience with using UserQ and Hotjar. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare UserQ and Hotjar

UserQ Reviews

We have no reviews of UserQ yet.
Be the first one to post

Hotjar Reviews

  1. Must have tool

    Hotjar has been our go-to for optimizing UI, reducing bounce rates, and refining CTAs. Its powerful insights have been instrumental in enhancing user experience. A staple tool for data-driven decisions!

  2. Feeling disappointed

    I don't like the service. It is very slow and very expensive. Not recommended it to others.

    🏁 Competitors: WatchThemLive
  3. Don't work the heatmap and I did not like others.

    Don't work the heatmap and I did not like others.

    🏁 Competitors: WatchThemLive
10 Best Hotjar Alternatives & Competitors in 2023
Hotjar provides its users with 4 packages, and its ‘Basic’ one is free. In the following picture, you can take a look at all Hotjar plans, including ‘Plus,’ ‘Business,’ and ‘Scale’ services. The pricing on Hotjar starts from $32 a month.
Source: www.socialpros.co
The Top 10 Website Session Recording Tools for 2022
Hotjar is a simple, virtual, and visually appealing solution to find, track, gather, and convey consumer needs. Using the HotJar programme, you can understand your users and identify their key issues. By examining your user behaviour, the application enables you to ask the appropriate inquiry at the appropriate time.
Source: siterecording.com
Hotjar vs FullStory
Hotjar combines analytics data with user feedback collection to give you a more holistic understanding of your website visitors and customers. Hotjar and FullStory both offer tools like heatmaps and recordings to visually understand user behavior, but Hotjar also gives you survey tools and feedback widgets so you can quite literally ask your users for the why behind their...
Source: www.hotjar.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Hotjar is a user testing and behaviour analytics software that combines multiple UX tools in one. This focus however means that it lacks a solid CX solution. Feedback analysis and reporting are not available (aside from exporting data to XLS or CSV. With this software however, users can create heatmaps, user recordings (e.g. tracking sessions) and customisable surveys and...
Source: mopinion.com
Free SEO Tools To Improve Your Rankings
HotJar (Basic Plan) - An analytics tool that offers heatmaps, and visitors session replays to analyze their behavior. Basic plan is limited to 2,000 pageviews a day.
Source: www.megaleechers.com

Social recommendations and mentions

Based on our record, Hotjar seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UserQ mentions (0)

We have not tracked any mentions of UserQ yet. Tracking of UserQ recommendations started around Jan 2023.

Hotjar mentions (12)

  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Hotjar — Website Analytics and Reports . Free Plan allows 2000 pageviews/day. One hundred snapshots/day (max capacity: 300). Three snapshot heatmaps can be stored for 365 days. Unlimited Team Members. - Source: dev.to / 3 months ago
  • What do I do after ProductHunt?
    So you can use heatmapping software such as Crazy Egg and Hotjar to see how your end users use your website. Source: 6 months ago
  • Lots of Traffic but no sales
    If you have installed a heat map like hotjar.com then I will tell you that I used that for a month and found 5 or so dead ends where users were not getting to the cart or clicking on things that where not informative enough to lead to the next action. Source: about 1 year ago
  • Anyone willing to provide feedback on my newly created website?
    Install hotjar.com - it's free. It's a heatmap that tracks how people navigate around your site. Why this matters? You can see where people drop off on your site (specifically, what content they see/don't see). Then, you can make informed decisions on what content is landing and what needs to change. Source: about 1 year ago
  • How to get a targeted user feedback in a less intrusive way?
    Sign up for hotjar.com They record your user's screen as they use the website. It's really useful and gives you qualitative feedback. Source: over 1 year ago
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What are some alternatives?

When comparing UserQ and Hotjar, you can also consider the following products

Useberry - User testing feedback and rich analytics in minutes

Smartlook - Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

UserZoom - Test, measure, and monitor UX with our cost-effective all-in-one platform. UserZoom is a cloud-based solution for online usability testing.

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

Maze - Beautiful & actionable analytics for InVision prototypes

FullStory - Meet FullStory, the app that captures all your customer experience data in one powerful platform.

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