Software Alternatives & Reviews

UseResponse VS SurveyLab

Compare UseResponse VS SurveyLab and see what are their differences

UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

SurveyLab logo SurveyLab

Professional online survey tool - best survey software for the best price - Satisfaction Surveys, NPS, Market Research, Online Survey Creation and real-time reports.
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • SurveyLab Landing page
    Landing page //
    2021-03-16

surveylab.com is a professional survey software and questionnaire tool that supports survey creation, automates response collection and provides real-time reports and advanced data analytics. The system is a web application and no additional software expect web browser is needed to use it. System offers mobile app (Android, iOS), multi-language support, multi-user accounts, enhanced security (including GDPR compliance) and many more.

SurveyLab

$ Details
paid Free Trial $29.0 / Monthly
Platforms
Browser Android iOS REST API
Release Date
2009 October

UseResponse videos

Customer Feedback & Support Software UseResponse

SurveyLab videos

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Category Popularity

0-100% (relative to UseResponse and SurveyLab)
Customer Feedback
100 100%
0% 0
Surveys
0 0%
100% 100
Help Desk
100 100%
0% 0
Forms And Surveys
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and SurveyLab

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

SurveyLab Reviews

7 Great Survey Software Alternatives to SurveyMonkey
MySurveyLab.com integrates with applications for CRM, eShop, BI, and DWH. Zendesk, Salesforce, Slack, and Prestashop are some of its prominent partners. You can view the surveys on PCs, laptops, tablets, and mobile phones. The tool also collects data using SMS and QR codes. MySurveyLab.com offers multi-language support and survey translations.

What are some alternatives?

When comparing UseResponse and SurveyLab, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

iWadi - Take online paid surveys. Help your favorite brands and earn money online with iWadi online survey panel. Sign up for free.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

MyPanelLab - Just sign up, take paid surveys and earn money online. mypanellab.com is the easiest way to make money online. Earn up to 5 USD for a single survey. Sign up for free.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.