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UseResponse VS IdeaScale

Compare UseResponse VS IdeaScale and see what are their differences

Ideanote
Ideanote is the #1 rated Idea Management solution for companies of all sizes. Collect, develop and manage more of the right ideas from customers and employees to drive your growth. featured
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UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

IdeaScale logo IdeaScale

IdeaScale is the leading innovation management software platform for the enterprise, government, and education.
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • IdeaScale Landing page
    Landing page //
    2023-10-06

  ideascale.comSoftware by IdeaScale

UseResponse videos

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Customer Feedback & Support Software UseResponse

IdeaScale videos

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Introducing IdeaScale Stages

More videos:

  • Tutorial - IdeaScale tutorial and review
  • Review - How Does IdeaScale Work

Category Popularity

0-100% (relative to UseResponse and IdeaScale)

UseResponse

IdeaScale

Customer Feedback
100 100%
Customer Feedback
0% 0
Idea Management
0 0%
Idea Management
100% 100
Help Desk
100 100%
Help Desk
0% 0
Brainstorming And Ideation
0 0%
Brainstorming And Ideation
100% 100

User comments

Share your experience with using UseResponse and IdeaScale. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and IdeaScale

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

IdeaScale Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Technically an idea management and innovation management tool, IdeaScale is another solution with which you can create a community of feedback and discussions among website visitors. This particular customer feedback tool can be integrated with Facebook and includes a profanity filter. Users can also conduct short polls and the design is customisable. IdeaScale offers both a...
Source: mopinion.com

Social recommendations and mentions

Based on our record, IdeaScale seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UseResponse mentions (0)

We have not tracked any mentions of UseResponse yet. Tracking of UseResponse recommendations started around Mar 2021.

IdeaScale mentions (2)

What are some alternatives?

When comparing UseResponse and IdeaScale, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Xmind - Xmind is a brainstorming and mind mapping application.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

MindMeister - Create, share and collaboratively work on mind maps with MindMeister, the leading online mind mapping software. Includes apps for iPhone, iPad and Android.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Viima - Viima is the simple, yet incredibly powerful Agile Innovation Platform that helps you go from ideas to innovations – at the speed and scale of a true innovator.

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