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UseResponse VS Viima

Compare UseResponse VS Viima and see what are their differences

Ideanote
Ideanote is the #1 rated Idea Management solution for companies of all sizes. Collect, develop and manage more of the right ideas from customers and employees to drive your growth. featured
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UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Viima logo Viima

Viima is the simple, yet incredibly powerful Agile Innovation Platform that helps you go from ideas to innovations – at the speed and scale of a true innovator.
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • Viima Landing page
    Landing page //
    2021-10-02

Viima's simple, yet incredibly powerful Agile Innovation Platform is the most widely used and highest rated idea management software in the world. With Viima, you can effortlessly collect ideas from different stakeholders and manage them all the way through to innovations. Viima's uniquely flexible, yet robust approach allows organizations to configure the tool to match their brand and processes, and provides users with an extremely engaging user experience.

And, you can get started in minutes, completely free of charge.

It's Best For: Organizations that are looking to deliver measurable results with innovation and create a company culture focused on innovation and continuous improvement. Ideal for medium and large organizations.

With Viima you can: * Collect ideas from your employees, customers, and other stakeholders. * Prioritise ideas and pick the right ones to progress. * Develop and refine ideas together with your team. * Analyse your innovation process to find and eliminate bottlenecks.

Viima is already used by more than 20 000 organizations around the world.

UseResponse features and specs

No features have been listed yet.

Viima features and specs

  • Idea generation: Yes
  • Idea Evaluation: Yes
  • Rankings: Yes
  • Commenting: Yes
  • Idea campaign: Yes
  • Mind Mapping: Yes
  • Project Planning: Yes
  • Gamification: Yes

UseResponse videos

+ Add

Customer Feedback & Support Software UseResponse

Viima videos

+ Add

Brief demo of Viima

More videos:

  • Review - If P&C Insurance revolutionizes business development with Viima

Category Popularity

0-100% (relative to UseResponse and Viima)

UseResponse

Viima

Customer Feedback
100 100%
Customer Feedback
0% 0
Idea Management
0 0%
Idea Management
100% 100
Help Desk
100 100%
Help Desk
0% 0
Brainstorming And Ideation
0 0%
Brainstorming And Ideation
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and Viima

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

Viima Reviews

We have no reviews of Viima yet.
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What are some alternatives?

When comparing UseResponse and Viima, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Xmind - Xmind is a brainstorming and mind mapping application.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

MindMeister - Create, share and collaboratively work on mind maps with MindMeister, the leading online mind mapping software. Includes apps for iPhone, iPad and Android.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

FeatureMap - FeatureMap story mapping, simple and effective realtime collaboration and collective intelligence tool.

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