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UseResponse VS Idea Drop

Compare UseResponse VS Idea Drop and see what are their differences

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UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Idea Drop logo Idea Drop

Set team challenges to capture the very best business ideas
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • Idea Drop Landing page
    Landing page //
    2023-09-18

UseResponse videos

+ Add

Customer Feedback & Support Software UseResponse

Idea Drop videos

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Idea Drop – 2 Minute Product Overview – Leading Idea Management Software

More videos:

  • Review - Kent Police: Innovating with Idea Drop

Category Popularity

0-100% (relative to UseResponse and Idea Drop)

UseResponse

Idea Drop

Customer Feedback
100 100%
Customer Feedback
0% 0
Idea Management
0 0%
Idea Management
100% 100
Help Desk
100 100%
Help Desk
0% 0
Brainstorming And Ideation
0 0%
Brainstorming And Ideation
100% 100

User comments

Share your experience with using UseResponse and Idea Drop. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and Idea Drop

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

Idea Drop Reviews

18 Best Idea Management Software to Facilitate Innovation 2023
Idea Drop is a collaborative innovation software that aims to help teams think strategically and prioritize new concepts. Through a combination of crowdsourcing, gamification, communication, and evaluation tool, it prepares teams to act on their ideas by organizing them in a clear pipeline.
Source: clickup.com

What are some alternatives?

When comparing UseResponse and Idea Drop, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

IdeaScale - IdeaScale is the leading innovation management software platform for the enterprise, government, and education.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Brightidea - With over 2 million users worldwide and $15+ billion in recorded business impact, Brightidea is ranked as the #1 Idea Management Platform globally and is the market leader in innovation management.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Viima - Viima is the simple, yet incredibly powerful Agile Innovation Platform that helps you go from ideas to innovations – at the speed and scale of a true innovator.

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