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Untangle NG Firewall VS Request Tracker

Compare Untangle NG Firewall VS Request Tracker and see what are their differences

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Untangle NG Firewall logo Untangle NG Firewall

Untangle NG Firewall filters traffic based on IP address, protocol and port, which enables administrators to designate which systems and services (HTTP, FTP, etc.) are publicly available.

Request Tracker logo Request Tracker

open-source enterprise grade issue and ticket tracking system
  • Untangle NG Firewall Landing page
    Landing page //
    2023-10-04
  • Request Tracker Landing page
    Landing page //
    2023-07-30

Untangle NG Firewall videos

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Request Tracker videos

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Introduction to Request Tracker (RT)

More videos:

  • Review - Deploying Request Tracker

Category Popularity

0-100% (relative to Untangle NG Firewall and Request Tracker)

Untangle NG Firewall

Request Tracker

Monitoring Tools
100 100%
Monitoring Tools
0% 0
Customer Support
0 0%
Customer Support
100% 100
Web Application Security
100 100%
Web Application Security
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Untangle NG Firewall and Request Tracker. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Untangle NG Firewall and Request Tracker

Untangle NG Firewall Reviews

11 Best pfsense Alternatives To Secure Your Network
You can use a specialized Untangle NG Firewall zSeries equipment and operate it with zero interaction, or use your hardware that suits your needs. NG Firewall can also be installed on virtual machines or in the cloud using Amazon Web Services or Microsoft Azure.
Source: technicalustad.com
10 Best pfSense Alternatives and Similar Firewalls
It features a lovely dashboard, and you may try it out first. It functions similarly to an app store in that you may enable or disable a certain module based on your needs. The free edition includes the NG Firewall platform, free applications, and a 14-day free trial of premium services.
Source: www.regendus.com

Request Tracker Reviews

We have no reviews of Request Tracker yet.
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Social recommendations and mentions

Based on our record, Request Tracker seems to be more popular. It has been mentiond 22 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Untangle NG Firewall mentions (0)

We have not tracked any mentions of Untangle NG Firewall yet. Tracking of Untangle NG Firewall recommendations started around Mar 2021.

Request Tracker mentions (22)

  • I don't want to fill out your contact form
    > Hook up a shared mailbox, collaborative inbox, or one of the many off-the-shelf customer service solutions like Zendesk, Zoho Desk, Freshdesk, Zammad, osTicket, or FreeScout to your email. This list is missing the classic, and still excellent, Request Tracker. https://bestpractical.com/request-tracker https://github.com/bestpractical/rt (I have no affiliation,... - Source: Hacker News / about 1 month ago
  • Ask HN: Helpdesk/ticketing software for small SaaS company
    At a previous company we used RT (open source), self hosted: https://bestpractical.com/request-tracker We hooked it into help@company.com emails and also made a web page that allowed customers to ask for support when they were logged in. The web page would add customer details when signed in so the CS staff didn't have to look as much stuff up to answer the question. They have cloud-hosted plans though I have no... - Source: Hacker News / 9 months ago
  • Shelf – open-source asset management software
    Request Tracker is an older ticket system that also does asset management and can associate tickets with assets. It can be rather tedious to configure, as I recall, but it can do almost whatever you want. Hope you know some perl. Have not used it in at least 5 years. https://bestpractical.com/request-tracker. - Source: Hacker News / 11 months ago
  • Ticketing Systems
    I have had good luck with RT Https://bestpractical.com/request-tracker It was a good mix of customizable and supported. Source: 12 months ago
  • Open source employee management and help ticket system?
    We used this several versions back. We just outgrew it. https://bestpractical.com/request-tracker. Source: about 1 year ago
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What are some alternatives?

When comparing Untangle NG Firewall and Request Tracker, you can also consider the following products

F5 Advanced Firewall Manager - Stop even the most massive and complex DDoS attacks with BIG-IP Advanced Firewall Manager: advanced data center protection against layer 3–4 threats.

osTicket - osTicket is a widely-used open source support ticket system.

pfSense - pfSense is a free and open source firewall and router that also features unified threat management, load balancing, multi WAN, and more

Zammad - The Zammad - Help Desk and Ticket System - Community Page

FireMon - FireMon Security Intelligence Platform delivers continuous visibility into and control over firewall infrastructure.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

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