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Untangle NG Firewall VS osTicket

Compare Untangle NG Firewall VS osTicket and see what are their differences

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  3. » Reviews
  4. » Alternatives

Untangle NG Firewall logo Untangle NG Firewall

Untangle NG Firewall filters traffic based on IP address, protocol and port, which enables administrators to designate which systems and services (HTTP, FTP, etc.) are publicly available.

osTicket logo osTicket

osTicket is a widely-used open source support ticket system.
  • Untangle NG Firewall Landing page
    Landing page //
    2023-10-04
  • osTicket Landing page
    Landing page //
    2023-04-21

Pricing page: https://osticket.com/editions/

Untangle NG Firewall videos

No Untangle NG Firewall videos yet. You could help us improve this page by suggesting one.

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osTicket videos

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What's New in osTicket Version 1.14?

More videos:

  • Review - OSTicket: a Customer Support solution for online communities
  • Review - OsTicket - Pretty much cover everything!

Category Popularity

0-100% (relative to Untangle NG Firewall and osTicket)

Untangle NG Firewall

osTicket

Monitoring Tools
100 100%
Monitoring Tools
0% 0
Customer Support
0 0%
Customer Support
100% 100
Web Application Security
100 100%
Web Application Security
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Untangle NG Firewall and osTicket

Untangle NG Firewall Reviews

11 Best pfsense Alternatives To Secure Your Network
You can use a specialized Untangle NG Firewall zSeries equipment and operate it with zero interaction, or use your hardware that suits your needs. NG Firewall can also be installed on virtual machines or in the cloud using Amazon Web Services or Microsoft Azure.
Source: technicalustad.com
10 Best pfSense Alternatives and Similar Firewalls
It features a lovely dashboard, and you may try it out first. It functions similarly to an app store in that you may enable or disable a certain module based on your needs. The free edition includes the NG Firewall platform, free applications, and a 14-day free trial of premium services.
Source: www.regendus.com

osTicket Reviews

The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Want a free support tool that can run on your own servers? osTicket is the app for you. It's an open source support tool that includes everything—you can answer support emails, assign tickets to other team members, create support forms, and write your help documentation all on your own server, for free. You can even tweak osTicket, by digging into its code or installing...
Source: zapier.com

Social recommendations and mentions

Based on our record, osTicket seems to be more popular. It has been mentiond 38 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Untangle NG Firewall mentions (0)

We have not tracked any mentions of Untangle NG Firewall yet. Tracking of Untangle NG Firewall recommendations started around Mar 2021.

osTicket mentions (38)

  • Ask HN: Helpdesk/ticketing software for small SaaS company
    You can try osTicket https://osticket.com The UI is very tho dated, but we're working on a rewrite with modern UI. - Source: Hacker News / 9 months ago
  • Looking for a ticketing system
    Check out https://osticket.com/ I used earlier on my career. It’s free to use it worked great for a small team and it has everything you need. Source: 11 months ago
  • Help tickets
    We use https://osticket.com/ It's not a groundbreaking ticket system but it's rock solid, user-friendly, and free. Source: about 1 year ago
  • I would like to find a free software for tickets in my household
    Another option, for a dedicated ticketing/helpdesk system, is osTicket. Self-hosted is completely free, and I had it up and running inside of an hour, from creating a fresh Debian LXC, installing Apache/MariaDB/PHP8.1, and uploading the requisite files for osTicket followed by the initial setup. Going off your mention of snaps, I'm assuming you're on Ubuntu or a derivative, if you'd like I should be able to... Source: about 1 year ago
  • MSP opensource ticketing tool -ITSM
    GLPI (https://glpi-project.org/) or osTicket (https://osticket.com/) are open source ticketing systems but I highly doubt they're what a MSP need. You need a PSA. Source: about 1 year ago
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What are some alternatives?

When comparing Untangle NG Firewall and osTicket, you can also consider the following products

F5 Advanced Firewall Manager - Stop even the most massive and complex DDoS attacks with BIG-IP Advanced Firewall Manager: advanced data center protection against layer 3–4 threats.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

pfSense - pfSense is a free and open source firewall and router that also features unified threat management, load balancing, multi WAN, and more

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

FireMon - FireMon Security Intelligence Platform delivers continuous visibility into and control over firewall infrastructure.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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