Software Alternatives, Accelerators & Startups

UI Movement VS Intercom

Compare UI Movement VS Intercom and see what are their differences

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UI Movement logo UI Movement

The best UI design inspiration, daily

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • UI Movement Landing page
    Landing page //
    2023-03-27
  • Intercom Landing page
    Landing page //
    2023-07-05

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

UI Movement features and specs

  • Inspiration Resource
    UI Movement provides a vast collection of UI animations and design inspiration, making it a valuable resource for designers seeking creative ideas.
  • User-Friendly Interface
    The website features an intuitive and easy-to-navigate interface, allowing users to effortlessly browse through animations and interactions.
  • Categorized Content
    Content is categorized into different types of UI elements (e.g., loaders, buttons, transitions), helping users quickly find specific styles or interactions they need.
  • Regular Updates
    UI Movement is regularly updated with new content, keeping the resource fresh and relevant with the latest design trends.
  • Community Driven
    Members can submit their own work, contributing to a diverse and rich collection of UI animations that reflect a wide range of styles and ideas.

Possible disadvantages of UI Movement

  • Limited Interaction Details
    The website often provides animations without in-depth explanations or tutorials, which might limit its usefulness for those looking to understand how to implement the designs.
  • Quality Variability
    Since the content is user-submitted, the quality of animations can vary, requiring users to sift through to find high-quality and usable designs.
  • No Direct Download Links
    The site does not always provide direct download links or source files for the animations, making it harder for users to easily use the showcased designs in their own projects.
  • Potential Overload
    The sheer volume of animations and ideas can be overwhelming for some users, making it difficult to focus or choose specific inspirations without feeling inundated.
  • Advertisement Presence
    The presence of advertisements on the site can be distracting for users who prefer a cleaner browsing experience while looking for design inspiration.

Intercom features and specs

  • User-friendly Interface
    Intercom offers an intuitive and easy-to-use interface, making it accessible to users with varying levels of technical expertise.
  • Comprehensive Customer Communication Tools
    It provides a suite of tools for live chat, email marketing, in-app messaging, and customer support, all of which can be accessed in one place.
  • Customization and Integration
    Intercom allows for extensive customization and integrates with various third-party applications, enabling businesses to tailor the platform to meet their specific needs.
  • Automation Capabilities
    The platform supports automated workflows, which can save time and ensure consistent customer interactions.
  • Customer Data Management
    Intercom collects and analyzes customer data, providing valuable insights into customer behavior and preferences that can inform business strategies.

Possible disadvantages of Intercom

  • Cost
    Intercom can be expensive, particularly for small businesses or startups. The pricing model is based on the number of users and features, which can add up quickly.
  • Complexity for Advanced Features
    While basic features are user-friendly, some of the more advanced functionalities can be complex and may require a steeper learning curve.
  • Limited Reporting
    The reporting and analytics features, while useful, are sometimes considered less comprehensive compared to specialized analytics platforms.
  • Customer Support
    Some users have reported that Intercom's own customer support can be slow to respond, which can be frustrating when dealing with urgent issues.
  • Notification Overload
    The platform can generate a high volume of notifications, which can be overwhelming and may require careful management to avoid interrupting workflow.

Analysis of UI Movement

Overall verdict

  • UI Movement is considered good for designers and developers looking for inspiration in UI animations. It is especially useful for those who want to see practical examples of how to implement engaging and visually appealing user interfaces.

Why this product is good

  • UI Movement is a popular platform that curates user interface design animations. It provides a source of inspiration for designers by showcasing a wide variety of creative and functional UI animations. The website features high-quality animations submitted by designers around the world, making it a valuable resource for staying updated with the latest trends in UI design.

Recommended for

    UI Movement is recommended for UI/UX designers, web developers, design students, and anyone interested in interface design and animation. It is particularly beneficial for professionals seeking new ideas to enhance their projects with modern and innovative animation techniques.

Analysis of Intercom

Overall verdict

  • Yes, Intercom is generally viewed as a good solution for businesses seeking to improve customer communication and support. Its robust features and flexibility make it a strong contender in the customer engagement space.

Why this product is good

  • Intercom is considered a good platform because it offers a comprehensive suite of tools for customer engagement. It integrates messaging, live chat, and help desk functionalities, providing a seamless experience for both users and customers. The platform is known for its user-friendly interface, customization options, and advanced integration capabilities with various third-party applications.

Recommended for

    Intercom is recommended for businesses of all sizes that wish to enhance their customer service and communication strategies. It is particularly beneficial for companies that want to offer personalized customer interactions through messaging, automate customer support processes, and gain insights from customer interactions. It's suitable for SaaS businesses, e-commerce platforms, and tech startups that prioritize customer experience.

UI Movement videos

UI Movement Review | UI Daily Inspiration | Pearl Lemon Reviews

More videos:

  • Review - UI Movement - The best UI design inspiration, every day

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to UI Movement and Intercom)
Design Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
Web App
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UI Movement and Intercom

UI Movement Reviews

We have no reviews of UI Movement yet.
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Intercom Reviews

  1. Eleanor Bennett
    · Digital Marketing Specialist at Logit.io ·
    An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


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Intercom is a customer engagement platform that serves mostly large and enterprise businesses. The software is known for its versatility, offering live chat, messaging, and in-app support, combined with advanced automation, AI bots, and customer data tracking.
Source: www.tidio.com
10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com

Social recommendations and mentions

Based on our record, Intercom should be more popular than UI Movement. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UI Movement mentions (1)

Intercom mentions (7)

  • Enhancing Customer Support with a Live Chat Widget on Your Website
    Intercom: Famous for its conversational marketing focus, Intercom’s live chat widget offers features like proactive messaging and lead qualification. It also supports deep personalization for enhanced customer engagement. - Source: dev.to / 6 months ago
  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 2 years ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 3 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 3 years ago
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What are some alternatives?

When comparing UI Movement and Intercom, you can also consider the following products

Muz.li - Global directory of product designers

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

UI Garage - Specific mobile and web design patterns for your inspiration

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Page Flows - User flow design inspiration for mobile & desktop

Drift - A messaging app that helps you grow your business.