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Tymeshift VS Genesys PureConnect

Compare Tymeshift VS Genesys PureConnect and see what are their differences

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Contents:
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  2. » Videos
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  4. » Alternatives

Tymeshift logo Tymeshift

Tymeshift is effortless WFM. an agent management software offering time tracking on tickets, general tasks, and other activities for Zendesk.

Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.
  • Tymeshift Landing page
    Landing page //
    2023-10-14

Workforce management made easy.

Automate time-consuming chores. Collect better insights. Make great reports. And be sure that you always have the right people on the right channels, at the right time.

So power up your business with a full-stack WFM solution. Made exclusively for support teams using Zendesk.

  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25

Tymeshift videos

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Tymeshift walkthrough - Get the full picture!

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Genesys PureConnect videos

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Category Popularity

0-100% (relative to Tymeshift and Genesys PureConnect)

Tymeshift

Genesys PureConnect

Employee Scheduling
100 100%
Employee Scheduling
0% 0
Communication
4 4%
Communication
96% 96
Customer Support
10 10%
Customer Support
90% 90
Workforce Management
100 100%
Workforce Management
0% 0

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What are some alternatives?

When comparing Tymeshift and Genesys PureConnect, you can also consider the following products

Assembled.com - A modern workforce management platform built to scale great customer support. We help teams forecast support demand, manage team schedules, and uncover insights to improve their support operations.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Calabrio ONE - Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Surfboard - Simpler, smarter and fairer scheduling software for customer support teams at scale

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

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