Software Alternatives, Accelerators & Startups

TweetDeck VS Zendesk

Compare TweetDeck VS Zendesk and see what are their differences

TweetDeck logo TweetDeck

TweetDeck is your personal browser for staying in touch with what’s happening now.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • TweetDeck Landing page
    Landing page //
    2023-10-16
  • Zendesk Landing page
    Landing page //
    2024-05-06

TweetDeck videos

Introduction to TweetDeck

More videos:

  • Review - Tweetdeck Review
  • Review - New TweetDeck Review
  • Review - TweetDeck, The Powerful Twitter Tool You're NOT Using
  • Review - TweetDeck Review: Tweetdeck Review
  • Review - TweetDeck Review: Cut through the noise.

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to TweetDeck and Zendesk)
Twitter Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
Social Media Marketing
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using TweetDeck and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare TweetDeck and Zendesk

TweetDeck Reviews

7 TweetDeck Alternatives You Should Start Thinking About
If you’re a diehard TweetDeck fan and you are simply looking for a backup option in case something happens to TweetDeck then this is it. Tweeten is free, very similar in appearance and perhaps even a bit slicker than TweetDeck. It won’t monitor or analyze your fans but it will let you manage multiple accounts.

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Social recommendations and mentions

Based on our record, TweetDeck seems to be a lot more popular than Zendesk. While we know about 76 links to TweetDeck, we've tracked only 7 mentions of Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

TweetDeck mentions (76)

  • Nächste Neuerung bei Twitter: TweetDeck wird kostenpflichtig
    All users can continue to access their saved searches & workflows via https://tweetdeck.twitter.com by selecting “Try the new TweetDeck” in the bottom left menu. [...] All your saved searches, lists, and columns will carry over to the new TweetDeck. You’ll be prompted to import your columns when you load the application for the first time. Source: 11 months ago
  • In 30 days (from today), users must be Verified to access TweetDeck.
    We have just launched a new, improved version of TweetDeck. All users can continue to access their saved searches & workflows via https://tweetdeck.twitter.com by selecting “Try the new TweetDeck” in the bottom left menu. Source: 11 months ago
  • What other free apps/websites besides Reddit can I use to get world news from multiple sources?
    I use Twitter. The Tweetdeck website is perfect for this. You can make lists for the topics of your choice and put whatever accounts you want into those lists. You never see a single dumb user comment unless you specifically want to. Source: 11 months ago
  • Does anyone know of any chipotle code bots?
    I see. I just found https://tweetdeck.twitter.com/ Just a simple dashboard to configure and get a neat view. No automation. Source: 12 months ago
  • New York Times says it won't pay for Twitter verified check mark
    Somehow I don't think the handful of Reddit commenters are representative of the hundreds of millions of Twitter users. Lists are so important and so widely used that they are one of the main menu items under your profile and Twitter has an entire website interface dedicated to them. Source: about 1 year ago
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Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

What are some alternatives?

When comparing TweetDeck and Zendesk, you can also consider the following products

HootSuite - Enhance your social media management with Hootsuite, the leading social media dashboard. Manage multiple networks and profiles and measure your campaign results.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Buffer - Buffer makes it super easy to share any page you're reading. Keep your Buffer topped up and we automagically share them for you through the day.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

SproutSocial - Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence. Try it for free.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!