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TrueReview.co VS Zendesk

Compare TrueReview.co VS Zendesk and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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TrueReview.co logo TrueReview.co

Easiest way to request reviews for any website, receive direct customer feedback and reduce negative reviews!

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
  • TrueReview.co Landing page
    Landing page //
    2023-07-24

TrueReview - One-stop Solution for requesting reviews Grow your business with ease using TrueReview that connects with your favorite CRM software to automatically requests reviews and direct feedback from the customers. TrueReview is your one-stop solution for everything ranging from review requests to collecting feedback via surveys. TrueReview aims to help businesses of all sizes by offering various tools to help request reviews for any website.

  • Zendesk Landing page
    Landing page //
    2022-03-08

TrueReview.co features and specs

  • Requesting reviews made easy: TrueReview assists users in getting more reviews with email and SMS invitations to customers. It enables you to create a customized message with your business logo to be sent to the customers for their feedback. Every message has a custom link to write a review on the websites you want.
  • Send bulk requests: TrueReview has made it easier for its users to send bulk review requests at one click. The CSV template lets you import your contacts and help you select the audience for the review request. You can either select all or a few contacts to send the review requests at once.
  • Track your requests: With TrueReview, you can track the status of all your requests. Your dashboard lets you check whether the review link has been opened or not. The dashboard also lets you view and respond to all your reviews in one place.
  • SMS and email drip campaigns: By automating SMS and Email messages, you can encourage the customers to leave reviews after their experience. TrueReview automatically monitors the campaign and sends follow-up emails based on your preferences to help you get the most reviews.
  • Avoid negative reviews: Some customers may not be satisfied with the services or products that’s why TrueReview helps you segment the customers based on their experience. It allows happy customers to leave reviews whereas, direct feedback is encouraged from those who are unhappy. It helps to maintain your online reputation by avoiding negative reviews.
  • Request reviews for any website: TrueReview lets you request reviews from a large customer base for several review websites such as Google, Yelp, Facebook, Zillow and many others. You can add custom links to receive reviews on a specific website and manage all your review links easily.

Zendesk features and specs

No features have been listed yet.

TrueReview.co videos

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Zendesk videos

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Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to TrueReview.co and Zendesk)

TrueReview.co

Zendesk

Reputation Management
100 100%
Reputation Management
0% 0
Customer Support
0 0%
Customer Support
100% 100
Online Reviews
100 100%
Online Reviews
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare TrueReview.co and Zendesk

TrueReview.co Reviews

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Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
Source: blog.hubspot.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.
Source: bstrategyhub.com

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

TrueReview.co mentions (0)

We have not tracked any mentions of TrueReview.co yet. Tracking of TrueReview.co recommendations started around Mar 2021.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
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What are some alternatives?

When comparing TrueReview.co and Zendesk, you can also consider the following products

Birdeye - #1 most trusted reputation and customer experience platform for local business

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Mancer App - Mancer - A magical app for turning your ideas into objects

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

NiceJob - Get more reviews and build an build an awesome reputation with NiceJob.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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