Software Alternatives, Accelerators & Startups

Trix VS UserVoice

Compare Trix VS UserVoice and see what are their differences

Trix logo Trix

A rich text editor for everyday writing.

UserVoice logo UserVoice

UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.
  • Trix Landing page
    Landing page //
    2019-03-01
  • UserVoice Landing page
    Landing page //
    2023-10-14

Trix videos

Trix has Fruity Shapes, AGAIN!

More videos:

  • Review - Classic Trix VS Trix
  • Review - Trix Trux Review: Does it Work? | As Seen on TV

UserVoice videos

UserVoice Review

More videos:

  • Tutorial - How to Use Customer Feedback on Your Product by UserVoice CEO
  • Review - UserVoice

Category Popularity

0-100% (relative to Trix and UserVoice)
Text Editors
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Rich Text Editor
100 100%
0% 0
User Feedback
0 0%
100% 100

User comments

Share your experience with using Trix and UserVoice. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Trix and UserVoice

Trix Reviews

14 Best Open Source WYSIWYG HTML Editors
If you want something different for a change, with the basic functionalities of a web editor, Trix can be a pick. The project describes that it is built for the modern web.
Source: itsfoss.com

UserVoice Reviews

30+ Customer Feedback Tools comparison
For optimal user experience, your customer should not sense they are leaving your website and using another platform for feedback. The look and feel of the feedback platform must be customizable to match your design. Create and organize pages with custom content with UserVoice and ClearFlask.
Source: clearflask.com
HOW TO: Set Up a Q&A Website in Minutes – the Best Options Reviewed & Compared
UserVoice is very much like GetSatisfaction with some similar aspects and several differences. UV allows your users to ask questions, suggest, vote, and comment all for feedback from you. The user experience is simplistic in its own way, offers quick accessibility, and delivers results. UserVoice aims to solve the problem of disconnection and miscommunication between you and...
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Customers can send in new public ideas or private messages, and your team can answer them all from one combined dashboard. There's even integrations with internet phone systems, CRMs, social networks and more to get as many of your support requests in one place as possible. UserVoice watches everything going on and combines it with your public feature requests to build a...
Source: zapier.com

Social recommendations and mentions

Based on our record, Trix should be more popular than UserVoice. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Trix mentions (12)

  • Quill – Your powerful rich text editor
    Trix is simple and easy to use for basic writing like a blog. It’s what Basecamp and HEY both use (it was built by 37signals and is the default in Rails) https://trix-editor.org/. - Source: Hacker News / about 2 months ago
  • WYSIWYG editor for a new Rails project
    Trix was the winner. It was easy to style, is well maintained, has documentation for embedding it into a form, is easy to create custom keyboard shortcuts for, has great examples on how to save/load content or modify it with javascript. Source: 6 months ago
  • How to use Cloudflare R2 with Ruby on Rails Active Storage
    In some case, you may need to allow the user to upload the file in the text editor like Trix editor. However, you current configuration not allowed it, you need to configure the CORS. Here the configuration. - Source: dev.to / 12 months ago
  • Formatting tags in reviews
    I inspected the text editor and it looks like it's something called Trix. The example on their website has a hyperlink button. No idea how to add links in StoryGraph though, besides the workaround the other user mentioned. Maybe ask Nadia on Instagram or Twitter - she's super responsive! Source: 12 months ago
  • Managers want to build a Web Rich Text Editor from scratch - Seems like bad idea
    I'm sure something like Trix (used in Ruby on Rails) would probably do the job - https://trix-editor.org/. Source: about 1 year ago
View more

UserVoice mentions (8)

  • YARWL (Yet Another Remarkable Wishlist)
    I have sent them some user stories, complete with storyboard images. I am not a beta participant though. I suggested that it would be helpful if they rolled out something like UserVoice's Feedback Manager, so there is transparency to what's in the request queue and where we users can formally vote on the value of a given feature suggestion. Source: over 1 year ago
  • Ask HN: Could you please share which SaaS you are using for your SaaS?
    - Collecting customer's feature requests: This is a tough one, I am using https://uservoice.com/ but I don't like it that much. I am searching for a self-hosted alternative to https://canny.io/. - Source: Hacker News / over 2 years ago
  • "Help us to improve your reMarkable experience"
    I think that RM should consider a solution such as UserVoice which will let the user community vote on what critical bug fixes or new features we feel are most important. Not only can a user upvote a feature request or critical fix, but they can also add comments to help substantiate their vote. Source: over 2 years ago
  • How We Use Internal Hackathons to Create New Product Features
    Six months later, UserVoice wanted to sign in with Courier and mentioned we lacked some functionalities they wanted. Specifically, they wanted to put two blocks next to each other in the notification designer. So, the sales and product team reached out to me, and I went, “Oh yeah, I hacked that together; it was cool but with a few bugs.”. - Source: dev.to / over 2 years ago
  • Move features requests from Reddit?
    Would having a proper Customer Feedback platform using something like Canny or UserVoice be useful? Source: over 2 years ago
View more

What are some alternatives?

When comparing Trix and UserVoice, you can also consider the following products

Quill - Powerful, API-driven rich text editor

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

CKEditor - Real-time collaborative future-ready rich text editor

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Cleartext - A text editor that allows only the 1,000 most common words

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system