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touchSMS VS Clickatell

Compare touchSMS VS Clickatell and see what are their differences

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touchSMS logo touchSMS

We are Australia's leading online SMS platform allowing you to send & receive SMS to your customers. Start your free trial with 10 free credits today!

Clickatell logo Clickatell

Simple, reliable mobile messaging cloud.
  • touchSMS Landing page
    Landing page //
    2021-11-28
  • Clickatell Landing page
    Landing page //
    2023-06-28

touchSMS

Website
touchsms.com.au
Pricing URL
Official touchSMS Pricing
$ Details
paid Free Trial AU$0.05 (5c Per SMS)
Platforms
Web Windows Browser Android iOS
Edit details

Clickatell

Website
clickatell.com
Pricing URL
Official Clickatell Pricing
$ Details
-
Platforms
-
Edit details

touchSMS features and specs

  • User-Friendly Interface
    touchSMS boasts an intuitive and easy-to-navigate interface, making it accessible for users of all technical abilities.
  • Scalability
    The platform can support businesses of various sizes, from small startups to large enterprises, by offering scalable messaging solutions.
  • Reliable Delivery
    touchSMS ensures high deliverability rates for messages, which is crucial for timely communication.
  • Integration Options
    The service offers integration capabilities with various systems and applications, enhancing its utility in business operations.
  • Comprehensive Reporting
    Users can access detailed reports and analytics, helping businesses evaluate the effectiveness of their SMS campaigns.

Clickatell features and specs

  • Global Reach
    Clickatell offers an extensive network coverage that allows businesses to send SMS worldwide, ensuring global customer engagement.
  • API Integration
    Provides a robust API that can be easily integrated with different systems, facilitating seamless communication.
  • Multichannel Support
    The platform supports multiple communication channels, including SMS, WhatsApp, and RCS, allowing a more versatile approach to customer interactions.
  • Scalability
    Clickatell's services are scalable, making it suitable for both small businesses and large enterprises looking to expand their communication capabilities.
  • Analytics and Reporting
    Offers detailed analytics and reporting features, enabling businesses to track and measure the performance of their campaigns.

Possible disadvantages of Clickatell

  • Cost
    Clickatell's pricing can be relatively high, especially for businesses with a large volume of messages, potentially impacting the budget.
  • Complex Setup
    The initial setup and integration process can be complex and time-consuming, possibly requiring technical expertise.
  • Customer Support
    Some users have reported that customer support can be slow to respond, which can be an issue when facing urgent technical difficulties.
  • Limited Features on Lower Plans
    Lower-tier pricing plans may come with restricted features, limiting the functionality available to smaller businesses.
  • Delivery Delays
    Occasional delivery delays have been noted, which can affect the timeliness of urgent communications.

Analysis of Clickatell

Overall verdict

  • Overall, Clickatell is considered a solid choice for businesses looking for a dependable and versatile messaging platform. Its strengths lie in its scalability, strong developer support, and the ability to handle a variety of messaging channels. However, the best choice depends on the specific needs and budget constraints of the business in question.

Why this product is good

  • Clickatell is a reputable company in the field of SMS marketing and customer engagement, offering a wide range of communication solutions. It is known for its reliable and scalable platform that supports businesses in reaching their audiences effectively through SMS, chat, and other messaging services. The platform offers robust API integration, ensuring seamless integration into existing business processes. Moreover, it provides comprehensive reporting and analytics to help businesses optimize their communication strategies.

Recommended for

  • Medium to large enterprises needing a scalable messaging platform
  • Businesses with a need for reliable and secure communication solutions
  • Companies looking to integrate messaging into their existing CRM or ERP systems
  • Organizations that require detailed analytics and reporting features
  • Developers in need of a robust API for custom integrations

touchSMS videos

+ Add

touchSMS for Microsoft Teams - Setup Teams

More videos:

  • Review - touchSMS for Outlook
  • Review - touchSMS for Microsoft Teams - Enable Inbound Teams

Clickatell videos

+ Add

Developer’s Central Overview | Clickatell

More videos:

  • Tutorial - Clickatell Tutorial - Configuring and Connecting Clickatell Touch Live Web Chat
  • Review - Best API for your Messaging Needs | Clickatell

Category Popularity

0-100% (relative to touchSMS and Clickatell)

touchSMS

Clickatell

Business Text Messaging
11 11%
Business Text Messaging
89% 89
SMS Marketing
7 7%
SMS Marketing
93% 93
Email Marketing
0 0%
Email Marketing
100% 100
Communication
20 20%
Communication
80% 80

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare touchSMS and Clickatell

touchSMS Reviews

We have no reviews of touchSMS yet.
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Clickatell Reviews

10 Best Twilio Alternatives & Competitors in 2024 (Affordable & Best)
Clickatell serves as a versatile messaging platform, providing WhatsApp Business API services among others. It facilitates business communication across various channels, including WhatsApp, SMS, and email, catering to diverse messaging needs.
Source: doubletick.io

What are some alternatives?

When comparing touchSMS and Clickatell, you can also consider the following products

TextBelt - Send text messages to any phone via Terminal!

SimpleTexting - SimpleTexting offers SMS and text marketing services for companies of all sizes.

SMS Broadcast - SMS Broadcast is a bulk SMS provider and an easy way to use SMS Marketing for businesses.

ProTexting - ProTexting offers mobile marketing tools for businesses to communicate with their audience via SMS & MMS campaigns.

SnapiSMS.io - SMS API for developers that you can rely on.

ShoutOUT - All in one business texting tool to send personalized alerts, promotions, reminders, short links and marketing campaigns, for any SMEs (hotels, restaurants, education, non profits, Woocommerce, banks, healthcare, agencies, supermarkets, weddings)

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