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Touchpoint VS Miro

Compare Touchpoint VS Miro and see what are their differences

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Touchpoint logo Touchpoint

Touchpoint is the all-in-one customer engagement software that connects your sales, support, and marketing activities across multiple channels

Miro logo Miro

Scalable, secure, cross-device and enterprise-ready team collaboration tool for distributed teams. Join 2M+ users & 8000+ teams from around the world.
  • Touchpoint Landing page
    Landing page //
    2023-02-23

The Touchpoint Suite plan includes all the customer service, marketing, and sales tools you need to grow your business successfully. Unify every step of the customer journey, from consideration to support, with a powerful CRM designed for medium and small businesses.

  • Miro Landing page
    Landing page //
    2023-05-12

Touchpoint

Website
touchpoint.com
Pricing URL
Official Touchpoint Pricing
$ Details
paid Free Trial $39.9 / Monthly (per user)
Platforms
Mac OSX Windows
Release Date
2023 November
Edit details

Miro

Website
miro.com
Pricing URL
Official Miro Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

Touchpoint features and specs

  • Touchpoint Serve
    Ticketing and shared inboxes, Omnichannel messenger, Livechat, Virtual call center, 2-way SMS, feedback surveys
  • Touchpoint Sell
    Leads & deals management, Sales pipelines, Sales automation, Calendars, Reminders, 360-degree contact view
  • Touchpoint Promote
    Email campaigns, SMS campaigns, Visual campaign builder, 1000+ templates, Message personalization, A/B testing, Automation workflows

Miro features and specs

  • Collaborative Features
    Miro allows real-time collaboration with team members from different locations, offering features like video conferencing, sticky notes, and voting, which enhances teamwork and productivity.
  • User-Friendly Interface
    Miro's interface is intuitive and easy to navigate, which reduces the learning curve for new users and allows teams to start working efficiently right away.
  • Versatile Templates
    The platform offers a wide range of customizable templates for various use cases such as brainstorming, UX design, and agile workflows, saving users time and effort in setting up new projects.
  • Integration Capabilities
    Miro integrates seamlessly with numerous third-party tools such as Slack, Jira, Trello, and Google Drive, facilitating a smoother workflow by consolidating multiple tools into one platform.
  • Cross-Platform Availability
    Miro is accessible via web browsers, desktop applications, and mobile devices, providing flexibility for users who need to work across different environments.

Possible disadvantages of Miro

  • Pricing
    While Miro offers a free tier, its advanced features and expanded user capabilities require a paid subscription, which may be costly for small teams or startups.
  • Performance Issues
    Some users have reported experiencing lag and performance issues, particularly with larger boards or when multiple collaborators are working simultaneously.
  • Complexity for Basic Tasks
    For simple tasks, Miro might feel over-engineered, causing users to navigate through more features and options than necessary, which can be overwhelming for some.
  • Learning Curve for Advanced Features
    While basic operations are straightforward, mastering Miro's more advanced features can require a significant time investment and training, especially for non-technical users.
  • Data Privacy Concerns
    As with any cloud-based service, there are potential data privacy and security issues. Users need to ensure their data is protected and comply with internal or regulatory privacy policies.

Analysis of Miro

Overall verdict

  • Miro is a highly effective and versatile online collaboration tool, making it a great choice for teams looking to enhance their brainstorming, planning, and creative processes.

Why this product is good

  • User-Friendly Interface: Miro provides an intuitive interface that is easy to navigate, allowing users to quickly start creating and collaborating.
  • Collaborative Features: Offers real-time collaboration, which is ideal for teams working remotely. Multiple users can interact on the same board simultaneously.
  • Versatile Toolset: Includes a wide range of templates and tools for creating diagrams, flowcharts, wireframes, and more. This makes it adaptable to various use cases.
  • Integration Capabilities: Easily integrates with other tools like Slack, Microsoft Teams, Asana, and Jira, enhancing workflow efficiency.
  • Scalability: Supports a wide range of team sizes, from small groups to large enterprises, with customizable plans that cater to different organizational needs.

Recommended for

  • Remote Teams: Miro is perfect for teams that are geographically dispersed and require a platform to collaborate in real-time.
  • Project Managers: Ideal for visualizing project timelines, task assignments, and workflow processes.
  • Design and Creative Professionals: Useful for brainstorming sessions, design sprints, and creating mockups or wireframes.
  • Educators and Trainers: Can be used as a virtual whiteboard for teaching and training, allowing interactive engagement with students or trainees.
  • Business Strategists: Helpful for conducting SWOT analyses, strategic planning, and workshops.

Touchpoint videos

+ Add

Reduce Your Stress by 70%?! Touchpoints Review: Reduce Stress and Anxiety with Touch Points Calm

More videos:

  • Review - Touchpoint Review
  • Review - TouchPoints Review: Scam or Legit?

Miro videos

+ Add

An Overview of Miro - Our Favorite Tool for Remote Collaboration | RealTimeBoard Miro Review

More videos:

  • Review - Miro Mind-Mapping: First Look
  • Review - The pros and cons of using Miro to create a Customer Journey Map / Part 2

Category Popularity

0-100% (relative to Touchpoint and Miro)

Touchpoint

Miro

Church Management
100 100%
Church Management
0% 0
Digital Whiteboard
0 0%
Digital Whiteboard
100% 100
Marketing Platform
100 100%
Marketing Platform
0% 0
Productivity
0 0%
Productivity
100% 100

User comments

Share your experience with using Touchpoint and Miro. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Touchpoint and Miro

Touchpoint Reviews

We have no reviews of Touchpoint yet.
Be the first one to post

Miro Reviews

10 Best Figma Alternatives in 2024
Teams can discuss ideas, plan, and interact graphically in real time using Miro, an online collaborative whiteboard platform. Users can create and arrange many kinds of content, such as sticky notes, diagrams, wireframes, and presentations, on its digital canvas. It is another best figma alternative.
Source: www.geeksforgeeks.org
The 5 Best Open Source Miro Alternatives in 2024
However, though AFFiNE is an open source alternative to Miro, it may not offer the same comprehensive feature set as Miro, which is a mature and established visual collaboration platform. It takes time for AFFiNE to eventually catch Miro in the near future.
Source: affine.pro
Software Diagrams - Plant UML vs Mermaid
There are many generic diagramming tools that can be used to design software such as diagrams.net (formerly draw.io), Miro, or Lucid Charts. These generic tools do allow a lot of flexibility but end up costing you more time than you intended to align all boxes and arrows and to get the colour schemes just right.
Source: www.dandoescode.com
Top 10 Alternatives to Draw.io / Diagrams.net - Flowchart Maker Reviews
Miro’s core capability is online whiteboard. While you can create flowcharts with it, it doesn’t have native support for flowchart.‍
Source: www.zenflowchart.com
18 Best Idea Management Software to Facilitate Innovation 2023
Miro is a digital whiteboard platform that enables remote teams to collaborate in real-time. With Miro, teams can brainstorm and gather ideas, map out processes, and create visual representations of their work.
Source: clickup.com

Social recommendations and mentions

Based on our record, Miro seems to be more popular. It has been mentiond 241 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Touchpoint mentions (0)

We have not tracked any mentions of Touchpoint yet. Tracking of Touchpoint recommendations started around Feb 2023.

Miro mentions (241)

  • Accepted Into Enye Cohort 5
    Create user story mapping diagrams using Miro,. - Source: dev.to / over 4 years ago
  • Make Remote Work, Great Again
    Virtual White Boards: Most meetings involve some form of interaction that typically takes place on whiteboards in an office setting. If we use a physical whiteboard in conjunction with a conferencing tool, we risk limiting the involvement of remote participants. Therefore, having a virtual alternative is necessary. A good example of this is Miro, where you can invite people to collaborate live on various types of... - Source: dev.to / 2 months ago
  • The Best 100 Free UI/UX Resources for Every Designer & Developer
    Miro Miro.com Free collaborative whiteboard for brainstorming and wireframing. - Source: dev.to / 7 months ago
  • Owning the Chaos: A Simple Guide to Tackling Obscure Errors
    Create visibility: A good mental model of your systems, data and code is beneficial to solving for errors so create tangible mind maps or documentation for the whole team to benefit from. Miro and Docusaurus are excellent tools for this. - Source: dev.to / 10 months ago
  • AI Diagramming Tools for Developers
    With the rise of AI-powered tools, creating these diagrams has never been easier. In this post, I evaluate some of the most popular AI-enabled diagramming tools, including Miro, Excalidraw, Figma's FigJam, ChatGPT (with Mermaid). My goal is to see how they perform when tasked with real-world developer scenarios like sequence diagrams or database ERDs. - Source: dev.to / 10 months ago
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What are some alternatives?

When comparing Touchpoint and Miro, you can also consider the following products

Church Windows - Web based and hosted management software for churches

Notion - All-in-one workspace. One tool for your whole team. Write, plan, and get organized.

Divine Duty - Divine Duty is a comprehensive and user-friendly Church Management System that helps manage your church's activities, members, communications, church directory and member profiles.

Mural - MURAL is a visual collaboration workspace for modern teams.

ChurchTrac - ChurchTrac is a church database for keeping track of people, groups and attendance, calendar and...

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

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