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TouchBistro VS Epicor Eclipse

Compare TouchBistro VS Epicor Eclipse and see what are their differences

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Contents:
  1. ยป Base Details
  2. ยป Videos
  3. ยป Reviews
  4. ยป Alternatives

TouchBistro logo TouchBistro

All-in-One POS and Restaurant Management System

Epicor Eclipse logo Epicor Eclipse

Epicor Eclipse is a powerful business management solution for wholesalers in the plumbing, HVAC, electrical, and PVF industries.
  • TouchBistro Restaurant Point of Sale Software
    Restaurant Point of Sale Software //
    2025-07-23

Take care of your guests and grow your business with TouchBistroโ€™s front of house, back of house, and guest engagement solutions โ€“ all on one platform.

  • Epicor Eclipse Landing page
    Landing page //
    2023-03-27

TouchBistro features and specs

  • User-Friendly Interface
    TouchBistro offers an intuitive and easy-to-navigate interface, making it accessible for staff of varying technical proficiency. This can result in quicker staff training and smoother operations.
  • iPad Compatibility
    The system is designed to work seamlessly with iPads, ensuring mobility and flexibility in a fast-paced restaurant environment. Servers can easily take orders and process payments directly at the table.
  • Comprehensive Features
    TouchBistro provides a wide range of features, including inventory management, menu customization, and customer relationship management (CRM). These features help streamline restaurant operations and enhance the customer experience.
  • Offline Mode
    The system operates even without an Internet connection, allowing restaurants to continue their operations uninterrupted in case of connectivity issues.
  • Strong Customer Support
    TouchBistro offers robust customer support services, including 24/7 phone support, training resources, and an online help center to assist with troubleshooting and optimization.

Possible disadvantages of TouchBistro

  • Subscription Cost
    The pricing model is subscription-based, which may be costly for small restaurants, especially those operating on a tight budget.
  • Hardware Requirements
    While the iPad compatibility is a pro, it also means that restaurants need to invest in Apple hardware, which can be more expensive than alternatives.
  • Limited Integrations
    TouchBistro has fewer integrations with third-party applications compared to some other POS systems. This may limit its adaptability for restaurants that rely on multiple software solutions for different aspects of their business.
  • Complex Initial Setup
    The initial setup and customization process can be complex and time-consuming, which might be challenging for restaurants without dedicated IT staff.
  • Learning Curve
    Despite its user-friendly design, the system's extensive features can create a steep learning curve for staff, requiring comprehensive training and adjustment time.

Epicor Eclipse features and specs

  • Industry-Specific Customization
    Epicor Eclipse is designed specifically for the distribution industry, allowing for tailored functionalities that meet the unique needs of this sector, such as inventory management, order processing, and pricing controls.
  • Comprehensive Integration
    The platform offers seamless integration capabilities with a variety of other systems and software, which helps in streamlining operations across different parts of the business and enhances data consistency.
  • Scalability
    The software is scalable and can be adapted to meet the changing demands of growing businesses, from small-scale distributors to large enterprises.
  • User-Friendly Interface
    Epicor Eclipse boasts a user-friendly interface which reduces the learning curve for new users, enabling quicker adaptation and efficiency.

Possible disadvantages of Epicor Eclipse

  • Complex Implementation
    The implementation process can be complex and time-consuming, requiring significant resources and planning to integrate with existing business systems.
  • Cost
    The cost of licensing and maintaining Epicor Eclipse can be high, which might be a constraint for smaller businesses or those with limited budgets.
  • Customization Limitations
    While offering industry-specific functions, the platform may have limitations in terms of customization for highly unique business processes or less common industries.
  • Support and Training
    Some users report challenges with the quality and availability of customer support and training resources, which can hinder troubleshooting and skill development.

Analysis of TouchBistro

Overall verdict

  • Overall, TouchBistro is a strong choice for restaurants seeking a reliable and versatile POS system. Its industry-specific features, ease of use, and customer support make it a popular choice among restaurateurs. However, potential users should evaluate their specific needs and compare them with TouchBistro's offerings to ensure it is the right fit for their establishment.

Why this product is good

  • TouchBistro is considered a good point-of-sale (POS) system because it is specifically designed for the restaurant industry. It offers an intuitive interface, robust features tailored for various types of dining establishments, and seamless integration with other restaurant management systems. The platform supports tableside ordering, menu management, and reporting, which can enhance operational efficiency and customer experience.

Recommended for

    TouchBistro is recommended for small to medium-sized restaurants, cafes, bars, and food trucks. It's particularly well-suited for full-service and quick-service establishments that require efficient order management and customer interaction features. Businesses looking for a cloud-based solution with offline capabilities will also find TouchBistro appealing.

TouchBistro videos

+ Add

Touchbistro POS App Demo Walkthrough

More videos:

  • Review - This Is TouchBistro - full video
  • Review - Performing Table Service with TouchBistro

Epicor Eclipse videos

+ Add

WHAT IS EPICOR ECLIPSE ERP FOR ELECTRICAL DISTRIBUTION

More videos:

  • Review - Epicor Eclipse Mobile Companion Product
  • Review - Epicor Eclipse for Electrical Distributors

Category Popularity

0-100% (relative to TouchBistro and Epicor Eclipse)

TouchBistro

Epicor Eclipse

POS
100 100%
POS
0% 0
ERP
0 0%
ERP
100% 100
Payments Processing
100 100%
Payments Processing
0% 0
eCommerce
0 0%
eCommerce
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare TouchBistro and Epicor Eclipse

TouchBistro Reviews

POS: Best Point of Sale System Software for Small businesses
TouchBistro is an iPad POS for restaurants. It is designed specifically for restaurants.
Source: qpe.co.in
Best Restaurant POS Systems For 2019
TouchBistro has core features and add-ons that help restaurants keep patrons and staff safe during COVID, including an in-house online ordering system thatโ€™s free for the first 12 months. The system doesnโ€™t accept online payments (customers must pay when they pick up), but if that doesnโ€™t work for you, TouchBistro also integrates with third-party delivery services....
Source: www.merchantmaverick.com

Epicor Eclipse Reviews

We have no reviews of Epicor Eclipse yet.
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What are some alternatives?

When comparing TouchBistro and Epicor Eclipse, you can also consider the following products

Toast - Built to make restaurants better. Toast gives your restaurant the technology you need to succeed in today's fast-paced environment.

Snapfulfil - Snapfulfil is a comprehensive warehouse management solution.

Square - Square helps millions of sellers run their business-from secure credit card processing to point of sale solutions. Get paid faster with Square. Sign up today!

eTurns - A web-based inventory management software that offers real-time visibility into remote storeroom inventories and automates replenishment.

Lightspeed - Retail point-of-sale, inventory management, and omnichannel payment processing systems.

Distribution One - Distribution One is an ERP software that connects your dispersed operation processes and makes them manageable from this single platform.

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