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Toast VS CloudWaitress

Compare Toast VS CloudWaitress and see what are their differences

Agiliron
Omni-Channel SaaS Solution Suite for Retail, Wholesale & eCommerce businesses featured
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Toast logo Toast

Built to make restaurants better. Toast gives your restaurant the technology you need to succeed in today's fast-paced environment.

CloudWaitress logo CloudWaitress

Real-time Online Ordering System For Restaurants
  • Toast Landing page
    Landing page //
    2022-09-17
  • CloudWaitress Landing page
    Landing page //
    2023-09-18

Toast

Website
pos.toasttab.com
Pricing URL
Official Toast Pricing
Release Date
2011 January
Startup details
Country
United States
State
Massachusetts
City
Boston
Founder(s)
Aman Narang
Employees
1,000 - 1,999
Edit details

CloudWaitress

Website
cloudwaitress.com
Pricing URL
Official CloudWaitress Pricing
Release Date
-
Edit details

Toast features and specs

  • User-Friendly Interface
    Toast offers an intuitive and easy-to-use interface, which simplifies the training process for staff and minimizes operational errors.
  • Comprehensive Features
    The platform includes a wide range of features such as table management, online ordering, and inventory tracking, providing a complete solution for restaurant operations.
  • Integrated Payment Processing
    Toast includes its own payment processing, making transactions seamless and secure, and offering transparent pricing without the need for third-party processors.
  • Cloud-Based System
    Being cloud-based, Toast allows real-time access to data from any device with an internet connection, facilitating remote management and decision-making.
  • Regular Updates and Support
    Toast regularly updates its software to include new features and improvements, and it offers robust customer support to assist users with any issues.

Possible disadvantages of Toast

  • High Initial Cost
    The upfront cost of setting up Toast can be significant, which may be a barrier for small or budget-conscious restaurants.
  • Long-Term Contracts
    Toast often requires long-term contracts, which can limit flexibility and pose a risk if the system doesn't meet the restaurant's needs over time.
  • Dependency on Internet
    As a cloud-based system, Toast relies on a stable internet connection. Any disruption can affect the functionality and accessibility of the system.
  • Limited Customization
    Some users may find that the customization options in Toast are limited compared to other POS systems, which could restrict tailored experiences for specific restaurant needs.
  • Potential Overwhelming Features
    The wide array of features might be overwhelming for smaller operations that don’t need extensive functionalities, potentially making the system complex to navigate.

CloudWaitress features and specs

  • User-Friendly Interface
    CloudWaitress features an intuitive and easy-to-use interface that makes it simple for restaurant staff to manage orders, menus, and reservations efficiently without extensive training.
  • Multi-Platform Support
    The platform supports web, iOS, and Android, allowing customers and restaurant staff to access the system from various devices, thus improving convenience and accessibility.
  • Customization Options
    CloudWaitress offers extensive customization options for menus, themes, and layouts, allowing restaurants to tailor the system to fit their branding and operational needs.
  • Integration Capabilities
    The system integrates with various payment gateways, accounting software, and other third-party applications, which helps streamline restaurant operations and facilitates smoother transactions.
  • Data Analytics
    CloudWaitress provides robust analytics and reporting tools that help restaurants track sales, customer preferences, and operational performance, aiding in informed decision-making.

Possible disadvantages of CloudWaitress

  • Cost
    While CloudWaitress offers several pricing tiers, the cost may be prohibitive for smaller establishments, especially when considering ongoing subscription fees and potential additional costs.
  • Internet Dependence
    Being a cloud-based platform, CloudWaitress requires a stable internet connection to function effectively. Any disruptions in internet service can impede the system's performance and usability.
  • Learning Curve
    Although the interface is generally user-friendly, there can be a learning curve for some features, particularly for staff who are not tech-savvy or are accustomed to traditional ordering systems.
  • Limited Offline Functionality
    The platform’s limited offline capabilities can be a drawback for restaurants in areas with unreliable internet access or during internet outages, affecting order management and other critical functions.
  • Dependence on Customer Support
    Some users have noted that resolving issues or customizing certain features often requires contacting customer support, which can sometimes be a slow and cumbersome process.

Analysis of Toast

Overall verdict

  • Overall, Toast is considered a strong POS solution for restaurants of various sizes due to its robust capabilities, industry focus, and ease of use. However, whether it is the best choice depends on the specific needs and budget of the restaurant.

Why this product is good

  • Toast is a popular point-of-sale (POS) system designed specifically for restaurants and the foodservice industry. It is praised for its user-friendly interface, comprehensive feature set, and industry-specific solutions that help streamline restaurant operations. Toast offers features such as menu management, inventory tracking, online ordering, delivery integration, and real-time analytics. Its cloud-based system allows for easy updates and remote access, making it a reliable choice for restaurant owners looking to improve efficiency and customer service.

Recommended for

    Toast is particularly recommended for small to medium-sized restaurants, quick-service restaurants, cafes, and bars that are looking for a comprehensive POS system with built-in features for managing different aspects of restaurant operations. It is also suitable for restaurant owners who value a cloud-based system with the flexibility to grow with their business.

Analysis of CloudWaitress

Overall verdict

  • CloudWaitress is generally well-received for its ease of use and comprehensive feature set tailored to restaurants and food service operations. While it may not have the advanced customization options of larger enterprise systems, it provides solid value for small to medium-sized businesses looking for a reliable and affordable POS solution.

Why this product is good

  • CloudWaitress is a cloud-based point of sale (POS) system designed specifically for the food service industry. It offers features like online ordering, table management, delivery options, and integrations with payment gateways. Users appreciate its user-friendly interface, reasonable pricing, and the ability to customize the platform to fit different types of food service businesses.

Recommended for

    Small to medium-sized restaurants, cafes, and food delivery services looking for an efficient, user-friendly, and versatile POS system with strong online ordering capabilities.

Toast videos

+ Add

Eating Toast For The First Time. A REVIEW 🍞 (A Spoof)

More videos:

  • Review - Greg Doucette's Anabolic French Toast | Review
  • Review - JANJI JIWA JUAL ROTI BAKAR ? SUKSES / GAGAL TOTAL ? - REVIEW JIWA TOAST - Makanan Kekinian

CloudWaitress videos

+ Add

CloudWaitress Online Ordering System Demo | 2019

More videos:

  • Tutorial - Getting Started | CloudWaitress Video Tutorials

Category Popularity

0-100% (relative to Toast and CloudWaitress)

Toast

CloudWaitress

Payments Processing
100 100%
Payments Processing
0% 0
Business & Commerce
0 0%
Business & Commerce
100% 100
POS
100 100%
POS
0% 0
Food And Drink
0 0%
Food And Drink
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Toast and CloudWaitress

Toast Reviews

Top Restaurant Loyalty Software Options for 2023
Toast is a convenient restaurant management platform that includes a wide range of features. There’s a POS system, online ordering tools, marketing features, and more. Of course, the platform includes Toast loyalty tools.
Source: www.perfectvenue.com
POS: Best Point of Sale System Software for Small businesses
A software business called Toast is situated in Boston. The customer is promised ease of use by the Toast POS system. It creates point of sale and administration systems for restaurants. The architecture of Toast POS is cloud-based. The company also offers round-the-clock assistance.
Source: qpe.co.in
Best Restaurant POS Systems For 2019
Toast may have the most electronic and socially-distanced ordering/payment options of any of the restaurant POS systems on our list. Dine-in features for COVID-19 include a self-ordering kiosk, NFC-friendly card readers, reservation management, and a QR code payment option that customers use to pay for their meal on their phone. For customers who want to stay home, Toast...
Source: www.merchantmaverick.com

CloudWaitress Reviews

We have no reviews of CloudWaitress yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Toast seems to be more popular. It has been mentiond 11 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Toast mentions (11)

  • Problems with Grubhub?
    Toast is the point of sale system that many restaurants use - it integrates a lots of aspects of the restaurant https://pos.toasttab.com/. Source: over 2 years ago
  • What is the best CRM for a small business?
    Hey! I'm not as familiar with the restaurant space but I've heard good things about Toast. You may need to use their point-of-sale system to get the full benefits, but they do have a CRM, ERP tools, and some marketing capabilities built into their software. Source: almost 3 years ago
  • Waitstaff, do you prefer separate checks for parties of 10-15 or waiting for them to figure out how to split the check?
    For others who are confused: Toast is a point-of-sale (POS) app used by restaurants to charge customers. Source: almost 3 years ago
  • Japan: Depopulation a surefire formula for national ruin
    Even without robots, services like Toast can cut down the number of waiters needed by moving ordering & table service to smartphones. Source: about 3 years ago
  • Data science for small businesses / restaurants
    I think toast https://pos.toasttab.com/ does this for restaurants. They sell point of sale systems, but also back office software too. That enables them to collect all the data, then they provide analytics that is supposed to help the restaurant be more profitable. Source: over 3 years ago
View more

CloudWaitress mentions (0)

We have not tracked any mentions of CloudWaitress yet. Tracking of CloudWaitress recommendations started around Mar 2021.

What are some alternatives?

When comparing Toast and CloudWaitress, you can also consider the following products

Square - Square helps millions of sellers run their business-from secure credit card processing to point of sale solutions. Get paid faster with Square. Sign up today!

Foodticket - Foodticket is a cloud-based order management platform that is designed for caterers and restaurants in order to manage home and purchase deliveries.

TouchBistro - All-in-One POS and Restaurant Management System

Cuboh - Cuboh is the online delivery application that helps managers to get detailed analytics, menu management, and performance reports all on a single platform.

Lightspeed - retail and restaurant point-of-sale, ecommerce, and omnichannel solution

Odoo Point of Sale - Odoo is an online point of sale solution for retail and restaurants.

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