Tidio
Intercom
Crisp Chat
tawk.to
LiveChat
Zendesk
Freshdesk
Dialogflow
Underleaf
Overleaf
Authorea
Bibby AI
OpenAI Prism
Fidus Writer
Octree
LetX.app
Tidio is a customer service software suite and marketing platform that integrates help desk, live chat, AI chatbots, AI agents, and email automation to enhance customer engagement for businesses of all sizes.
Designed for e-commerce, SaaS, and service-oriented companies, Tidio helps businesses provide real-time support, streamline communication, and increase conversions. With AI-driven chatbots, it automates responses, resolves common queries, and collects leads, reducing the workload on support teams. It also offers multi-channel messaging, allowing businesses to manage conversations from email, Messenger, and Instagram in one place.
With Lyro, Tidio's agentic AI for customer service, businesses can achieve up to a 64% resolution rate. Save time, money, and get more done without overextending your team.
Tidio’s intuitive interface, drag-and-drop chatbot builder, and integrations with platforms like Shopify, WordPress, and Zapier make it easy to deploy. Its analytics and visitor tracking features provide insights to improve engagement. With customizable widgets and a mobile app, Tidio ensures businesses stay connected with customers 24/7, improving customer satisfaction and sales.
All plans come with a free 7-day trial. No credit card required.
Underleaf is an AI-powered workspace built for researchers, students, and technical writers who work in LaTeX. It helps you move faster from idea to polished document by turning messy inputs into clean, structured LaTeX - without breaking your workflow.
With Underleaf, you can:
Tidio UnderleafTidio is recommended for small to medium-sized businesses, e-commerce sites, and startups that require a reliable customer support solution with automation capabilities. It is particularly useful for those looking to streamline communication across multiple channels and increase customer engagement without extensive technical setup.
Tidio's answer
Tidio's answer
Tidio's answer
Tidio is consistently considered the easiest o use customer service tool on the market. No code, plug and play. Launch your live chat/chatbot widget with a single line of code. Integrate with your tools with one click. Turn it on in Shopify and WordPress by installing the extensions. Train Lyro by simply uploading your FAQs and knowledge base. What's most important, however, is Lyro—Tidio's AI agent for customer service capable of achieving up to 64% resolution rates, no development required.
Underleaf's answer:
Underleaf is built specifically for people who write in LaTeX. Unlike generic AI writing tools, it understands mathematical structure, equations, and academic formatting. It can convert PDFs and handwritten notes directly into clean LaTeX, generate TikZ diagrams, and help refine technical writing - all while preserving document structure. It’s designed to feel like a natural extension of your LaTeX workflow, not a replacement for it.
Tidio's answer
Tidio provides modern customer service tools for the mobile-first digital era. It's lightweight help desk allows agents to manage their workload with ease, no matter what channel they need to use (email, live chat, Messenger, lnstagram, WhatsApp). The chatbot automations are easy to set up through the visual automation flow builder. Lyro provides enterprise-grade conversational AI agency without the enterprise pricing and bloat.
Underleaf's answer:
Most tools treat LaTeX as plain text. Underleaf treats it as a first-class language. It’s purpose-built for researchers, students, and technical professionals who care about correctness, structure, and reproducibility. With deep support for equations, diagrams, and academic formatting - plus seamless Overleaf integration - Underleaf saves hours without compromising precision or control.
Tidio's answer
Tidio's flexibility makes it the tool of choice for businesses across the board—from SMBs to large enterprises. With its scalable, transparent pricing and multiple tiers, users can select the plan that truly fits their requirements. Thanks to Tidio's native integrations with WordPress, Shopify, and multiple other shopping platforms, Tidio has gained popularity among ecommerce and retail businesses. An increasing number of companies in tech and services are joining Tidio for its high-quality features and flexibility.
Underleaf's answer:
Underleaf is built for professors, researchers, graduate students, and technical professionals who regularly write in LaTeX. This includes people in mathematics, physics, engineering, computer science, and related fields who want to move faster without sacrificing rigor or formatting quality.
Tidio's answer
Tidio was founded in 2013 in Szczecin, Poland by CEO Tytus Gołas. Since its inception as a live chat plugin, the project has grown and expanded into chatbot, help desk, and now AI agent solutions. Backed by series B founding amounting to more than $25,000,000, Tidio is consistently providing value to businesses and their audiences.
Underleaf's answer:
Underleaf was created out of firsthand frustration with how slow and manual academic writing can be. After years of writing papers, notes, and technical documents in LaTeX, the goal became clear: remove the friction without breaking the workflow researchers rely on. Underleaf started as a personal productivity tool and grew into a platform that helps thousands of academics write faster, cleaner, and with more focus on ideas instead of syntax.
Signed up for the live chat features. The businesses took off and I had trouble managing all the communication. I turned Lyro on and it's solved most of the FAQs and issues without me needing to respond. Great tool! Very easy to use. Kudos for pricing that makes sense.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Overleaf - The online platform for scientific writing. Overleaf is free: start writing now with one click. No sign-up required. Great on your iPad.
Crisp Chat - Multi-channel customer support software
Authorea - Collaborative platform for research. To write and manage technical documents in one place.
tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
Bibby AI - The AI LaTeX editor for researchers. Smart citations, AI writing assistant, table generation, paper review, and real-time collaboration.