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Tidio is a customer service software suite and marketing platform that integrates help desk, live chat, AI chatbots, AI agents, and email automation to enhance customer engagement for businesses of all sizes.
Designed for e-commerce, SaaS, and service-oriented companies, Tidio helps businesses provide real-time support, streamline communication, and increase conversions. With AI-driven chatbots, it automates responses, resolves common queries, and collects leads, reducing the workload on support teams. It also offers multi-channel messaging, allowing businesses to manage conversations from email, Messenger, and Instagram in one place.
With Lyro, Tidio's agentic AI for customer service, businesses can achieve up to a 64% resolution rate. Save time, money, and get more done without overextending your team.
Tidioโs intuitive interface, drag-and-drop chatbot builder, and integrations with platforms like Shopify, WordPress, and Zapier make it easy to deploy. Its analytics and visitor tracking features provide insights to improve engagement. With customizable widgets and a mobile app, Tidio ensures businesses stay connected with customers 24/7, improving customer satisfaction and sales.
All plans come with a free 7-day trial. No credit card required.
Tidio SecurityBot.devTidio is recommended for small to medium-sized businesses, e-commerce sites, and startups that require a reliable customer support solution with automation capabilities. It is particularly useful for those looking to streamline communication across multiple channels and increase customer engagement without extensive technical setup.
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Tidio's answer
Tidio's answer
SecurityBot.dev's answer:
SecurityBot.dev is built using the Laravel Framework, and is backed by a managed MySQL database. The application and infrastructure is deployed through Laravel Forge and is hosted on Digital Ocean.
Tidio's answer
Tidio is consistently considered the easiest o use customer service tool on the market. No code, plug and play. Launch your live chat/chatbot widget with a single line of code. Integrate with your tools with one click. Turn it on in Shopify and WordPress by installing the extensions. Train Lyro by simply uploading your FAQs and knowledge base. What's most important, however, is LyroโTidio's AI agent for customer service capable of achieving up to 64% resolution rates, no development required.
Tidio's answer
Tidio provides modern customer service tools for the mobile-first digital era. It's lightweight help desk allows agents to manage their workload with ease, no matter what channel they need to use (email, live chat, Messenger, lnstagram, WhatsApp). The chatbot automations are easy to set up through the visual automation flow builder. Lyro provides enterprise-grade conversational AI agency without the enterprise pricing and bloat.
Tidio's answer
Tidio's flexibility makes it the tool of choice for businesses across the boardโfrom SMBs to large enterprises. With its scalable, transparent pricing and multiple tiers, users can select the plan that truly fits their requirements. Thanks to Tidio's native integrations with WordPress, Shopify, and multiple other shopping platforms, Tidio has gained popularity among ecommerce and retail businesses. An increasing number of companies in tech and services are joining Tidio for its high-quality features and flexibility.
SecurityBot.dev's answer:
SecurityBot is used by a mix of established tech companies and indie entrepreneurs.
Tidio's answer
Tidio was founded in 2013 in Szczecin, Poland by CEO Tytus Goลas. Since its inception as a live chat plugin, the project has grown and expanded into chatbot, help desk, and now AI agent solutions. Backed by series B founding amounting to more than $25,000,000, Tidio is consistently providing value to businesses and their audiences.
SecurityBot.dev's answer:
SecurityBot.dev founder Jason Gilmore is a prolific creator of online products, including 6DollarCRM, SpiesInDC, TurboShrink, and has long maintained a personal website at WJGilmore.com. He originally built SecurityBot.dev to monitor his own products, and it worked so well that he subsequently released it for wider use.
Signed up for the live chat features. The businesses took off and I had trouble managing all the communication. I turned Lyro on and it's solved most of the FAQs and issues without me needing to respond. Great tool! Very easy to use. Kudos for pricing that makes sense.
Based on our record, SecurityBot.dev seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I continue working on SecurityBot.dev, having lately made significant improvements to the broken link monitor. https://securitybot.dev. - Source: Hacker News / about 13 hours ago
Another M&A tool. Useful for software company sellers who are required to disclose details related to software IP ownership such as what third-party dependencies are used in their software. https://securitybot.dev. - Source: Hacker News / 29 days ago
This week I launched IterOps https://iterops.com, a heat mapping, rage click, dead click, scroll mapping, and simple A/B testing tool. I originally built it to have a better idea of what people are doing on my other micro-saas projects like https://securitybot.dev and https://contributoriq.com. Already finding it so useful that I figured I'd just turn it into a product too. - Source: Hacker News / 4 months ago
Iโve built and launched numerous SaaS products (which have paying customers) which were almost entirely built usibg AI agents including https://securitybot.dev and https://dependencydesk.com. My experience so far has been if you possess both deep domain-specific experience and significant coding experience then these coding LLMs, and most notably Opus 4.5, are the greatest productivity booster in the world. - Source: Hacker News / 6 months ago
Https://securitybot.dev/ SecurityBot.dev is an all-in-one uptime, performance, security, and SEO monitoring tool. I launched it a few months ago and have been iterating on it ever since. Later this week SecurityBot.dev will log its 1 millionth uptime check which is pretty cool to see. It includes the usual uptime monitoring service that you see everywhere else, but also features such as a PageSpeed Insights... - Source: Hacker News / 7 months ago
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