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Ticketbud VS SympoQ

Compare Ticketbud VS SympoQ and see what are their differences

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Ticketbud logo Ticketbud

Ticketbud is the best free event registration, event ticketing, and event website platform out...

SympoQ logo SympoQ

Customer support software with support ticketing, live chat and knowledge base features agile teams and startups use to automate support process from a single platform.
  • Ticketbud Landing page
    Landing page //
    2022-01-01
  • SympoQ Landing page
    Landing page //
    2022-12-29
  • SympoQ Live chat dashboard
    Live chat dashboard //
    2024-03-01

SympoQ is intuitive and flexible customer support software built to help manage help desk processes with a 360° view of customer service and support activities.

Support ticketing

SympoQ can be used as a back-end support ticketing software or as a front-end, full featured help desk system. The back-end features allow customers and agents to submit and track requests by a common email service without ever knowing what's behind the scene. When used as a front-end helpdesk system, customers and agents can access a dedicated portal with access to data required to manage issues and tickets according to their roles and permissions.

Shared inboxes for departments and teams

In addition to it's core benefit to ensure consistent customer support on both client and support side of help desk, the SympoQ's major feature distinction is in a provision of separate workspaces (queues) with access permissions for diverse teams and departments.

Live chat

Allows customers to message directly to your customer service or sales teams. Customers can quickly solve any sort of query or issue they might be facing.

Ticketbud

Website
ticketbud.com
Pricing URL
Official Ticketbud Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

SympoQ

Website
sympoq.com
Pricing URL
Official SympoQ Pricing
$ Details
paid Free Trial $10.0 / Monthly (Concept plan, one agent seat)
Platforms
Browser Google Chrome Firefox Cloud Edge REST API Web Oracle
Release Date
2018 May
Edit details

Ticketbud features and specs

No features have been listed yet.

SympoQ features and specs

  • Easy to Set-up and use: Take less than a minute to get your team up and running
  • Clean UI: Yes
  • Live chat: Real-time conversation with customers
  • Analytics and Reporting: Analytics and dashboard provide insight of your team activities
  • Automation: The AI engine recommends solutions to customer requests
  • Integrations: Yes (REST API)
  • Web widget: Show contact form, FAQs and Live chat on every web page.

Ticketbud videos

+ Add

Best Online Event Ticketing and Registration - Ticketbud Short Demo

More videos:

  • Review - Why Ticketbud? Seamless Event Day Check-in

SympoQ videos

No SympoQ videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Ticketbud and SympoQ)

Ticketbud

SympoQ

Online Ticketing
100 100%
Online Ticketing
0% 0
Customer Support
0 0%
Customer Support
100% 100
Event Management
100 100%
Event Management
0% 0
Customer Service
0 0%
Customer Service
100% 100

Questions and Answers

As answered by people managing Ticketbud and SympoQ.

How would you describe your primary audience?

SympoQ's answer:

Startups and agile support teams.

What makes your product unique?

SympoQ's answer:

SympoQ delivers AI driven support ticket management along with live chat software and integrated knowledgebase.

Why should a person choose your product over its competitors?

SympoQ's answer:

SympoQ is simple to use for non-technical users, and allows fast implementation of internal help desk process. It can be introduce to support team and customers without a custom user training.

Which are the primary technologies used for building your product?

SympoQ's answer:

SympoQ is delivered as a pure Cloud - help desk Software-as-a-Service.

What's the story behind your product?

SympoQ's answer:

SympoQ has been built by using the best help desk practices of thousand of our customers over a past few years. We deliver frequent releases with new features to improve support capability of our customers.

Who are some of the biggest customers of your product?

SympoQ's answer:

  • Software companies
  • Telecom operators

User comments

Share your experience with using Ticketbud and SympoQ. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Ticketbud and SympoQ

Ticketbud Reviews

Top Five EventBrite Alternatives
Similarly to EventBrite, TicketBud’s platform is centered specifically on allowing for event ticket sales for both major professional events and more casual, personal options like class reunions or art classes, for example. Here are some of the main benefits that TicketBud offers users:
Source: rsvpify.com
10 of the best online ticketing platforms for event planners
Like many of the platforms on this list, Ticketbud allows you to promote and sell your tickets. It offers lower fees than its competitors and it’s also got a cool little tool that allows you to calculate revenue according to ticket pricing.
Source: blog.printsome.com
7 Event Ticketing Apps to Seriously Speed Up Registration
Ticketbud is an online event ticketing software that puts all event organizers in complete control of how they pay for the ticketing of their event. From Dave & Buster’s to Playstation, their powerhouse user lineup trusts Ticketbud to do their events’ mobile ticketing heavy-lifting.
Source: www.socialtables.com

SympoQ Reviews

We have no reviews of SympoQ yet.
Be the first one to post

What are some alternatives?

When comparing Ticketbud and SympoQ, you can also consider the following products

Ticket Tailor - Ticket Tailor is an easy-to-use event ticketing platform that allows event organizers of all shapes and sizes to sell tickets online.

JitBit Helpdesk - JitBit is a web-based help desk and ticketing software solution

Eventbrite - Discover Great Events or Create Your Own & Sell Tickets

iHelpDesk - iHelpdesk is cloud based help desk service, cloud based SaaS help desk software

Eventzilla - Eventzilla lets you sell tickets online and manage attendees from one integrated application.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

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