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SympoQ VS Eventbrite

Compare SympoQ VS Eventbrite and see what are their differences

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SympoQ logo SympoQ

Customer support software with support ticketing, live chat and knowledge base features agile teams and startups use to automate support process from a single platform.

Eventbrite logo Eventbrite

Discover Great Events or Create Your Own & Sell Tickets
  • SympoQ Landing page
    Landing page //
    2022-12-29
  • SympoQ Live chat dashboard
    Live chat dashboard //
    2024-03-01

SympoQ is intuitive and flexible customer support software built to help manage help desk processes with a 360° view of customer service and support activities.

Support ticketing

SympoQ can be used as a back-end support ticketing software or as a front-end, full featured help desk system. The back-end features allow customers and agents to submit and track requests by a common email service without ever knowing what's behind the scene. When used as a front-end helpdesk system, customers and agents can access a dedicated portal with access to data required to manage issues and tickets according to their roles and permissions.

Shared inboxes for departments and teams

In addition to it's core benefit to ensure consistent customer support on both client and support side of help desk, the SympoQ's major feature distinction is in a provision of separate workspaces (queues) with access permissions for diverse teams and departments.

Live chat

Allows customers to message directly to your customer service or sales teams. Customers can quickly solve any sort of query or issue they might be facing.

  • Eventbrite Landing page
    Landing page //
    2023-10-19

SympoQ

Website
sympoq.com
Pricing URL
Official SympoQ Pricing
$ Details
paid Free Trial $10.0 / Monthly (Concept plan, one agent seat)
Platforms
Browser Google Chrome Firefox Cloud Edge REST API Web Oracle
Release Date
2018 May
Edit details

Eventbrite

Website
eventbrite.com
Pricing URL
Official Eventbrite Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

SympoQ features and specs

  • Easy to Set-up and use: Take less than a minute to get your team up and running
  • Clean UI: Yes
  • Live chat: Real-time conversation with customers
  • Analytics and Reporting: Analytics and dashboard provide insight of your team activities
  • Automation: The AI engine recommends solutions to customer requests
  • Integrations: Yes (REST API)
  • Web widget: Show contact form, FAQs and Live chat on every web page.

Eventbrite features and specs

No features have been listed yet.

SympoQ videos

No SympoQ videos yet. You could help us improve this page by suggesting one.

+ Add video

Eventbrite videos

+ Add

How Much Does It Cost To Use Eventbrite

More videos:

  • Tutorial - Eventbrite Review - Eventbrite Tutorial - Easy and Simple
  • Review - Eventbrite Review (Conference Ticket Sales)

Category Popularity

0-100% (relative to SympoQ and Eventbrite)

SympoQ

Eventbrite

Customer Support
100 100%
Customer Support
0% 0
Event Management
0 0%
Event Management
100% 100
Help Desk And Ticketing
100 100%
Help Desk And Ticketing
0% 0
Event Registration
0 0%
Event Registration
100% 100

Questions and Answers

As answered by people managing SympoQ and Eventbrite.

How would you describe your primary audience?

SympoQ's answer

Startups and agile support teams.

What makes your product unique?

SympoQ's answer

SympoQ delivers AI driven support ticket management along with live chat software and integrated knowledgebase.

Why should a person choose your product over its competitors?

SympoQ's answer

SympoQ is simple to use for non-technical users, and allows fast implementation of internal help desk process. It can be introduce to support team and customers without a custom user training.

Which are the primary technologies used for building your product?

SympoQ's answer

SympoQ is delivered as a pure Cloud - help desk Software-as-a-Service.

What's the story behind your product?

SympoQ's answer

SympoQ has been built by using the best help desk practices of thousand of our customers over a past few years. We deliver frequent releases with new features to improve support capability of our customers.

Who are some of the biggest customers of your product?

SympoQ's answer

  • Software companies
  • Telecom operators

User comments

Share your experience with using SympoQ and Eventbrite. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare SympoQ and Eventbrite

SympoQ Reviews

We have no reviews of SympoQ yet.
Be the first one to post

Eventbrite Reviews

The 10 best Cvent competitors and alternatives on the market
It allows users to coordinate events and sell tickets for various events such as festivals, conferences, or charitable events. Users can access Eventbrite using a native mobile app (which is also capable of scanning printed tickets).
Source: spotme.com
Top Five EventBrite Alternatives
While EventBrite’s user base and valuation certainly prove its worth, event professionals are often frustrated by some of the limited user options, inability to forefront their own branding, or cost structures. But what other options are out there? What other event management platforms offer alternatives that provide the same convenience and functionality of EventBrite,...
Source: rsvpify.com
16 Best Event Management Software for 2022 [Complete Guide]
Eventbrite is a leading event management platform that helps people of all ages and skill levels to create, promote, and sell out their events. Eventbrite makes it easy to manage every aspect of your live event – from ticketing to fundraising, marketing and promotion, table management and reporting.
Source: filmlifestyle.com
Top 7 Free Eventbrite Alternatives and Competitors in 2022
Want to organize an event but don’t want to pay for Eventbrite? That’s okay. Because I have compiled a list of 7 free Eventbrite alternatives that are better than Eventbrite in many aspects.
Source: goallevents.com
8 Best Event Registration Software for Conferences and Events
Eventbrite is an event registration software that’s used by a variety of industries, from entertainment and social events to classes, charity, and business conferences. While Eventbrite is well known and easy to use, some organizers think its fees are a bit high.
Source: whova.com

Social recommendations and mentions

Based on our record, Eventbrite seems to be more popular. It has been mentiond 41 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SympoQ mentions (0)

We have not tracked any mentions of SympoQ yet. Tracking of SympoQ recommendations started around Mar 2021.

Eventbrite mentions (41)

  • Fun festivals to go to in Germany
    Hi, we are travelling through Germany and want to go to some fun festivals - music festivals, food and wine festivals etc. Where can you find out what's on in Germany - something like eventbrite.com but the events in Germany on eventbrite.com seem to be pretty limited. Source: 8 months ago
  • CMV: Social and dating life substantially deteroirates at age 20 and it is impossible to recover from it.
    OP, check out a lil platform called eventbrite.com, and while you're at it maybe also Groupon.com. Source: 12 months ago
  • Muslim dating scene?
    Ramadan is coming up. Many companies/agenices/affinity groups/non-profits/etc will have events where she can mingle. Search for "Ramadan" on eventbrite.com. Source: over 1 year ago
  • Looking to break in
    Have you heard of a styled shoot? You can buy tickets for local styled shoots on eventbrite.com - local photographers will hire models to dress in wedding clothes and invite other photographers to grab content for the day!! Source: over 1 year ago
  • Landing new/bigger business clients
    When I first started my accounting firm from scratch I attended 7 networking events a week. I introduced myself to over 10K people in person. Then, I added them on LinkedIn and invited them out for coffee. I searched meetup.com, eventbrite.com, my city's chamber of commerce, joined a BNI networking group, etc. Source: over 1 year ago
View more

What are some alternatives?

When comparing SympoQ and Eventbrite, you can also consider the following products

JitBit Helpdesk - JitBit is a web-based help desk and ticketing software solution

Cvent - Cvent's event management software provides event planners with a complete solution to increase event attendance and decrease event costs.

iHelpDesk - iHelpdesk is cloud based help desk service, cloud based SaaS help desk software

Ticket Tailor - Ticket Tailor is an easy-to-use event ticketing platform that allows event organizers of all shapes and sizes to sell tickets online.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Eventzilla - Eventzilla lets you sell tickets online and manage attendees from one integrated application.

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