Software Alternatives, Accelerators & Startups

Ticket Tailor VS SympoQ

Compare Ticket Tailor VS SympoQ and see what are their differences

Ticket Tailor logo Ticket Tailor

Ticket Tailor is an easy-to-use event ticketing platform that allows event organizers of all shapes and sizes to sell tickets online.

SympoQ logo SympoQ

Customer support software with support ticketing, live chat and knowledge base features agile teams and startups use to automate support process from a single platform.
  • Ticket Tailor Landing page
    Landing page //
    2023-04-27

Three reasons to choose Ticket Tailor to sell your tickets online:

1. Low, fair and simple fees:

Ticket Tailor only charges a small flat fee per ticket and offers charity discounts.

2. Exceptional support:

24/7 customer support with an average response time of less than 2 minutes, means there is always someone on hand to help.

3. Easy-to-use:

No technical or ticketing skills required, the product is designed to be intuitive for first-time users and feature-rich enough for ticketing experts.

Features and benefits

With Ticket Tailor low fees and simplicity does not come at the expense of a ticketing platform packed with advanced and handy features to meet the needs of even the most complex of events.

  • Free for free tickets
  • Free check-in app for on the day registration
  • Manage time-slots and ongoing events with our calendar feature
  • Fully featured seating chart tool
  • Customisable checkout form, tickets and event pages
  • Embed on your own website
  • Send automated emails
  • Discount and voucher codes
  • Easily refund and transfer tickets
  • Integrate to 100s of other platforms
  • Open API for custom integrations

And more...

  • Ticketing with purpose

With every ticket sold on Ticket Tailor we commit to donate 1p/1.3c to climate charities. We are also a carbon-neutral business.

Have more questions? Contact us at hi@tickettailor.com.

  • SympoQ Landing page
    Landing page //
    2022-12-29
  • SympoQ Live chat dashboard
    Live chat dashboard //
    2024-03-01

SympoQ is intuitive and flexible customer support software built to help manage help desk processes with a 360° view of customer service and support activities.

Support ticketing

SympoQ can be used as a back-end support ticketing software or as a front-end, full featured help desk system. The back-end features allow customers and agents to submit and track requests by a common email service without ever knowing what's behind the scene. When used as a front-end helpdesk system, customers and agents can access a dedicated portal with access to data required to manage issues and tickets according to their roles and permissions.

Shared inboxes for departments and teams

In addition to it's core benefit to ensure consistent customer support on both client and support side of help desk, the SympoQ's major feature distinction is in a provision of separate workspaces (queues) with access permissions for diverse teams and departments.

Live chat

Allows customers to message directly to your customer service or sales teams. Customers can quickly solve any sort of query or issue they might be facing.

SympoQ

Website
sympoq.com
$ Details
paid Free Trial $10.0 / Monthly (Concept plan, one agent seat)
Platforms
Browser Google Chrome Firefox Cloud Edge REST API Web Oracle
Release Date
2018 May

Ticket Tailor features and specs

  • Free check-in app: Yes
  • Seating chart: Yes
  • White Labeling: Yes
  • Time slots: Yes
  • Calendar View: Yes
  • Customizable Branding: Yes
  • Discount coupons: Yes
  • Mobile tickets: Yes
  • Waitlists: Yes
  • Apple and Google Pay: Yes
  • Stripe integration: Yes
  • PayPal integration: Yes
  • Mailchimp integration: Yes
  • Order Management: Yes
  • Refunds: Yes
  • Automated Emails: Yes
  • Reporting and analytics: Yes
  • Zapier integration: Yes

SympoQ features and specs

  • Easy to Set-up and use: Take less than a minute to get your team up and running
  • Clean UI: Yes
  • Live chat: Real-time conversation with customers
  • Analytics and Reporting: Analytics and dashboard provide insight of your team activities
  • Automation: The AI engine recommends solutions to customer requests
  • Integrations: Yes (REST API)
  • Web widget: Show contact form, FAQs and Live chat on every web page.

Ticket Tailor videos

How To Sell Tickets Online - Ticket Tailor

More videos:

  • Review - Sell event tickets online with low fees and no fuss – Ticket Tailor

SympoQ videos

No SympoQ videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Ticket Tailor and SympoQ)
Event Management
100 100%
0% 0
Customer Support
0 0%
100% 100
Online Ticketing
100 100%
0% 0
Help Desk And Ticketing
0 0%
100% 100

Questions and Answers

As answered by people managing Ticket Tailor and SympoQ.

How would you describe your primary audience?

SympoQ's answer:

Startups and agile support teams.

What makes your product unique?

SympoQ's answer:

SympoQ delivers AI driven support ticket management along with live chat software and integrated knowledgebase.

Why should a person choose your product over its competitors?

SympoQ's answer:

SympoQ is simple to use for non-technical users, and allows fast implementation of internal help desk process. It can be introduce to support team and customers without a custom user training.

Which are the primary technologies used for building your product?

SympoQ's answer:

SympoQ is delivered as a pure Cloud - help desk Software-as-a-Service.

What's the story behind your product?

SympoQ's answer:

SympoQ has been built by using the best help desk practices of thousand of our customers over a past few years. We deliver frequent releases with new features to improve support capability of our customers.

Who are some of the biggest customers of your product?

SympoQ's answer:

  • Software companies
  • Telecom operators

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Ticket Tailor and SympoQ

Ticket Tailor Reviews

Top 10 Alternatives to Eventbrite: Leading Event Management Software Solutions
Ticket Tailor is a platform that sells tickets online. It offers an instant solution and is easy to set up. It works well for any event and can even set up multiple events and manage ticket allocations. It also manages customers’ orders and deals efficiently. Businesses or event managers can even check sale summaries with ease. The data could be exported, and event managers...
10 of the best online ticketing platforms for event planners
The whole premise of TicketTailor is that unlike other platforms they don’t charge fees per ticket sold, but instead charge a flat monthly rate. The rates start at £19 for up to five active events and 250 tickets per each.

SympoQ Reviews

We have no reviews of SympoQ yet.
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What are some alternatives?

When comparing Ticket Tailor and SympoQ, you can also consider the following products

Eventbrite - Discover Great Events or Create Your Own & Sell Tickets

JitBit Helpdesk - JitBit is a web-based help desk and ticketing software solution

Cvent - Cvent's event management software provides event planners with a complete solution to increase event attendance and decrease event costs.

iHelpDesk - iHelpdesk is cloud based help desk service, cloud based SaaS help desk software

Eventzilla - Eventzilla lets you sell tickets online and manage attendees from one integrated application.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community