Software Alternatives, Accelerators & Startups

Three.js VS Intercom

Compare Three.js VS Intercom and see what are their differences

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Three.js logo Three.js

A JavaScript 3D library which makes WebGL simpler.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Three.js Landing page
    Landing page //
    2019-05-05
  • Intercom Landing page
    Landing page //
    2023-07-05

Intercom

$ Details
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Three.js features and specs

  • Ease of Use
    Three.js simplifies the complex task of 3D rendering with an intuitive API, making it accessible to developers who may not have deep expertise in 3D graphics.
  • Cross-Browser Compatibility
    Three.js is built upon WebGL, ensuring compatibility across modern browsers, including Chrome, Firefox, Safari, and Edge.
  • Comprehensive Documentation
    The library offers extensive documentation, examples, and an active community, which helps in quickly resolving issues and understanding implementation.
  • Integration with HTML and CSS
    Three.js can be easily integrated with HTML and CSS, allowing for the blending of 2D and 3D elements in web applications.
  • Extensive Features
    It supports a wide range of features including cameras, lights, materials, shaders, and post-processing effects, making it highly versatile for various 3D projects.

Possible disadvantages of Three.js

  • Performance Overhead
    Despite its powerful capabilities, Three.js can have significant performance overhead, especially for complex scenes, which might require optimization.
  • Learning Curve
    While easier than raw WebGL, Three.js still has a learning curve, particularly for those new to 3D graphics, requiring time to become proficient.
  • Limited Built-in Advanced Tools
    Although feature-rich, Three.js lacks some advanced tools out-of-the-box compared to more specialized or industry-standard 3D engines, necessitating custom solutions for certain tasks.
  • Dependency on WebGL
    Three.js relies on WebGL, meaning it cannot be used in environments where WebGL is not supported, which can limit accessibility and compatibility.
  • Frequent Updates
    The library is actively developed, which is generally positive, but frequent updates can mean breaking changes, requiring developers to frequently refactor their code.

Intercom features and specs

  • User-friendly Interface
    Intercom offers an intuitive and easy-to-use interface, making it accessible to users with varying levels of technical expertise.
  • Comprehensive Customer Communication Tools
    It provides a suite of tools for live chat, email marketing, in-app messaging, and customer support, all of which can be accessed in one place.
  • Customization and Integration
    Intercom allows for extensive customization and integrates with various third-party applications, enabling businesses to tailor the platform to meet their specific needs.
  • Automation Capabilities
    The platform supports automated workflows, which can save time and ensure consistent customer interactions.
  • Customer Data Management
    Intercom collects and analyzes customer data, providing valuable insights into customer behavior and preferences that can inform business strategies.

Possible disadvantages of Intercom

  • Cost
    Intercom can be expensive, particularly for small businesses or startups. The pricing model is based on the number of users and features, which can add up quickly.
  • Complexity for Advanced Features
    While basic features are user-friendly, some of the more advanced functionalities can be complex and may require a steeper learning curve.
  • Limited Reporting
    The reporting and analytics features, while useful, are sometimes considered less comprehensive compared to specialized analytics platforms.
  • Customer Support
    Some users have reported that Intercom's own customer support can be slow to respond, which can be frustrating when dealing with urgent issues.
  • Notification Overload
    The platform can generate a high volume of notifications, which can be overwhelming and may require careful management to avoid interrupting workflow.

Three.js videos

Getting Started With Three.js

More videos:

  • Review - Ricardo Cabello (Mr doob) - 5 years of three.js

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Three.js and Intercom)
Javascript UI Libraries
100 100%
0% 0
Customer Support
0 0%
100% 100
Flowcharts
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Three.js and Intercom

Three.js Reviews

Top 20 Javascript Libraries
Cross-browser JS library and API that allows for the creation of beautiful animations, Three.js relies on WebGL rather than conventional browser-plugins. Through its library utilities, developers can include complex 3D animations on their website without much effort. Three.js include many features like geometry, lights, materials, shaders, effects, scenes, data loaders,...
Source: hackr.io

Intercom Reviews

  1. Eleanor Bennett
    · Digital Marketing Specialist at Logit.io ·
    An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best Tidio Alternatives Compared
Intercom is a customer engagement platform that serves mostly large and enterprise businesses. The software is known for its versatility, offering live chat, messaging, and in-app support, combined with advanced automation, AI bots, and customer data tracking.
Source: www.tidio.com
10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com

Social recommendations and mentions

Based on our record, Three.js seems to be a lot more popular than Intercom. While we know about 248 links to Three.js, we've tracked only 7 mentions of Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Three.js mentions (248)

  • React Three Ecosystem
    Note three.js [1] has nothing to do with React out of the box though, this page highlights an atypical way of using three.js through a popular React binding. [1] https://threejs.org/. - Source: Hacker News / 15 days ago
  • Turn your phone into a wireless Joy-Con with SyncoPath
    The phone in the codepath sample got rendered using Three.js. For fun, I also added some beep sound generated using ZZfx when you tap. - Source: dev.to / 2 months ago
  • How to Build a Portfolio Website with React
    Also, to make your portfolio stand out to recruiters and clients, you can add some creative and interactive animations to it. The following libraries can help you easily do this: Framer Motion, tsParticles, and Three.js. - Source: dev.to / 4 months ago
  • Rant: state of generative AI in code generation.
    In my experience with AI code generation, in visual projects like UI development or JavaScript based animation (using three.js or p5.js) etc. AI tools work pretty well. - Source: dev.to / 4 months ago
  • My son (9 yrs old) used plain JavaScript to make a game, and wants your feedback
    After he's done with v2, might I propose... THE GAMEY GAME 3D ?? https://threejs.org/ I started coding at 9 as well (which was a long time ago now), so I was very happy to play and see this today. - Source: Hacker News / 6 months ago
View more

Intercom mentions (7)

  • Enhancing Customer Support with a Live Chat Widget on Your Website
    Intercom: Famous for its conversational marketing focus, Intercom’s live chat widget offers features like proactive messaging and lead qualification. It also supports deep personalization for enhanced customer engagement. - Source: dev.to / 6 months ago
  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 2 years ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 3 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 3 years ago
View more

What are some alternatives?

When comparing Three.js and Intercom, you can also consider the following products

p5.js - JS library for creating graphic and interactive experiences

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

PixiJS - Fast and flexible WebGL-based HTML5 game and app development library.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Paper.js - Open source vector graphics scripting framework that runs on top of the HTML5 Canvas.

Drift - A messaging app that helps you grow your business.