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Textpuff VS Intelswift

Compare Textpuff VS Intelswift and see what are their differences

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Textpuff logo Textpuff

Convert your website traffic into app downloads

Intelswift logo Intelswift

All-in-One AI products ecosystem with Helpdesk, AI agents, Tickets, Workflows and more. With Intelswift, you get enterprise-grade features to automate customer communication with AI—at no extra cost.
  • Textpuff Landing page
    Landing page //
    2021-07-27
  • Intelswift Landing page
    Landing page //
    2025-04-02

Managing customer interactions across multiple channels is overwhelming, especially when response times lag and personalization falls short. Intelswift simplifies this complexity by combining AI automation with a seamless omnichannel experience, empowering businesses to transform customer service, sales, and marketing.

Intelswift is an AI-driven customer service automation platform that integrates channels and workflows into one solution, enabling faster responses, smarter automation, and superior customer experiences.

Features:

  1. AI-Powered Omnichannel Communication.

  2. Swift AI Copilot — a personal AI assistant in every team member’s workspace.

  3. Workflow Automation.

  4. Proactive sales and customer support AI agents.

  5. Helpdesk:
Live chat, ticketing, and omnichannel communication — all in one workspace.

  6. AI Knowledge Base
and Help Center.

  7. AI Agents Marketplace with ready-made niche agents and the ability to build your own — no coding required.

Leverage AI-driven insights to optimize your customer engagement strategy. Track key metrics like first-contact resolution (FCR), CSAT, and SLA adherence in customizable dashboards.

Curious to try? Start with a free 21-day trial of the Business Plan, unlocking full access to all Intelswift features.

Textpuff

Website
textpuff.com
Pricing URL
-
$ Details
-
Release Date
-
Edit details

Intelswift

Website
intelswift.com
Pricing URL
Official Intelswift Pricing
$ Details
paid Free Trial $19.0 / Monthly (1 AI agent, GPT-powered LLMs, and essential reports)
Release Date
2024 October
Edit details

Textpuff features and specs

  • User-Friendly Interface
    Textpuff offers a clean and intuitive interface that makes it easy for users to navigate and utilize its features.
  • Comprehensive Tools
    The platform provides a wide range of tools for text editing and enhancement, catering to various writing needs.
  • Real-Time Collaboration
    Textpuff allows multiple users to collaborate on documents in real-time, enhancing productivity and teamwork.
  • Cloud-Based Access
    Being cloud-based, Textpuff can be accessed from anywhere, providing convenience and flexibility for users.

Possible disadvantages of Textpuff

  • Limited Offline Access
    Without a stable internet connection, users may face difficulties accessing and using Textpuff's features offline.
  • Subscription Fees
    Some advanced features of Textpuff may require a subscription, which could be a drawback for users looking for free solutions.
  • Learning Curve
    While the interface is generally user-friendly, some users might need time to fully explore and understand all the available features.
  • Privacy Concerns
    As with any online platform, users may have concerns about data privacy and security when using Textpuff.

Intelswift features and specs

  • AI-Powered Omnichannel Communication
    Deliver consistent, personalized support across web, WhatsApp, email, Fb, Telegram.
  • Swift AI Copilot
    By learning from your knowledge base, it answers questions, generates data-rich reports, forecasts trends, and identifies anomalies. Businesses save hours — unlock actionable insights and automate complex tasks with our AI Copilot.
  • Advanced Workflow Automation
    Automate routine support tasks like ticket creation, email responses, lead qualification and meeting scheduling.
  • Smart Sales and Marketing AI Agents
    Integrated CRM connections enable seamless data sharing, while behavioral insights optimize campaign timing and messaging.
  • LiveChat and AI Agents for 24/7 Support
    Respond to customers in under five seconds with AI agents, escalating complex queries to human agents when needed. Multilingual capabilities ensure you connect meaningfully with diverse audiences.
  • Advanced Analytics
    Leverage AI-driven insights to optimize your customer engagement strategy. Track key metrics like first-contact resolution (FCR), CSAT, and SLA adherence in customizable dashboards.

Textpuff videos

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Intelswift videos

+ Add

How to create AI customer support agent

More videos:

  • Demo - Streamline workflows, elevate support, and convert leads with AI-powered efficiency.

Category Popularity

0-100% (relative to Textpuff and Intelswift)

Textpuff

Intelswift

CRM
100 100%
CRM
0% 0
Customer Support
0 0%
Customer Support
100% 100
Lead Generation
100 100%
Lead Generation
0% 0
Sales And Marketing
0 0%
Sales And Marketing
100% 100

Questions and Answers

As answered by people managing Textpuff and Intelswift.

What's the story behind your product?

Intelswift's answer:

Intelswift was born out of necessity. When launching tech education programs across multiple countries, we struggled with slow response times, language barriers, and the high cost of scaling human support. Even with sales scripts and training, our team couldn’t keep up with the volume or deliver the technical accuracy our audience expected. So, we built our own AI-driven solution to automate customer support. What started as an internal tool quickly evolved into a product helping startups and service teams scale smarter — without hiring more people.

What makes your product unique?

Intelswift's answer:

Intelswift brings enterprise-grade features — like AI agents, smart routing, live chat, and analytics — at a fraction of the usual cost. We offer free custom integrations for high-volume clients and move faster than traditional enterprise vendors. While big corporations are slowed down by processes, we provide the flexibility and speed to tailor solutions in days, not months.

User comments

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What are some alternatives?

When comparing Textpuff and Intelswift, you can also consider the following products

Novocall - Novocall converts web visitors into sales calls in seconds.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Inbound Rocket - Converts visitors into leads, subscribers & customers

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Callpage - Turn website visitors into sales calls. Use CallPage and provide immediate free phone callback to your leads in 28 seconds.

Freshworks - Delight your customers, from wherever you are

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