Software Alternatives, Accelerators & Startups

Testlio VS Zendesk

Compare Testlio VS Zendesk and see what are their differences

Testlio logo Testlio

Testlio is a community of expert testers that help companies release their apps with highest confidence

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Testlio Landing page
    Landing page //
    2023-10-07
  • Zendesk Landing page
    Landing page //
    2024-05-06

Testlio videos

Come work with Testlio, Matt! You'll love it!

More videos:

  • Review - UTEST vs TESTLIO
  • Tutorial - How to write a bug report | Testlio

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Testlio and Zendesk)
QA
100 100%
0% 0
Customer Support
0 0%
100% 100
Automated Testing
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Testlio and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Testlio and Zendesk

Testlio Reviews

We have no reviews of Testlio yet.
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Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Testlio might be a bit more popular than Zendesk. We know about 8 links to it since March 2021 and only 7 links to Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Testlio mentions (8)

  • Ask HN: Know of any remote / outsourced end-to-end testing companies?
    We are Web3 company with a good battery of automated tests, but doing end to end testing in Web3 with different wallets, waiting for transactions to confirm is a tough problem to solve. I am looking for a local or outsourced team that can take on end to end testing, and potentially some exploratory (try and break this) testing. https://testlio.com/ seems to be the front-runner from some of my research and looking... - Source: Hacker News / about 2 months ago
  • If Soduku was Halal, would you do it?
    Https://testlio.com/ (app testing freelancer, I heard you don't need prior knowledge/training in IT). Source: about 1 year ago
  • TightAsF_ck's BeermoneyUK User Testing Site/App Compendium | Get Paid To Test Websites, Apps and Games
    Https://testlio.com/ - Link to the site if anyone else wants to give it a try. Source: about 1 year ago
  • free-for.dev
    Testlio.com — Issue tracking, test management and beta testing platform. Free for private use. - Source: dev.to / over 1 year ago
  • Any good websites for SDET jobs for remote?
    Https://testlio.com/ and should look on LinkedIn It's the best. Source: about 2 years ago
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Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

What are some alternatives?

When comparing Testlio and Zendesk, you can also consider the following products

Cypress.io - Slow, difficult and unreliable testing for anything that runs in a browser. Install Cypress in seconds and take the pain out of front-end testing.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

RainforestQA - Insanely simple testing. Create tests for your website in plain English, then run them across all major browsers with a single click. Powered by human intelligence

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Parrot QA - Automate your bug testing without writing a line of code.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!