Software Alternatives, Accelerators & Startups

TestGorilla VS CloudTalk

Compare TestGorilla VS CloudTalk and see what are their differences

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TestGorilla logo TestGorilla

TestGorilla ATS is an applicant recruiting software that helps companies hire candidates easily without any hassle.

CloudTalk logo CloudTalk

Work locally, grow globally
  • TestGorilla Landing page
    Landing page //
    2023-10-19
  • CloudTalk Landing page
    Landing page //
    2021-10-05

CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems. It allows executives to manage inbound/outbound calls, extract interaction history from various sources and provide personalized support to clients. All you have to do is connect to the internet and CloudTalk will take care of everything else. The advantage of cloud software is also the ability to fully scale and adapt to customer needs.

CloudTalk provides a number of advanced features such as automated call distribution, call forwarding, interactive voice response, custom reporting, international numbers and much more. One of the biggest benefits are the integrations with globally used systems (eg HubSpot, Zendesk, Salesforce, Intercom, Freshdesk ...) where companies have all the data in one place and always up to date.

CloudTalk

$ Details
paid Free Trial $25.0 / Monthly
Platforms
Browser Windows Mac OSX Linux iOS Android
Release Date
2018 March
Startup details
Country
Slovakia

TestGorilla features and specs

  • Diverse Test Library
    TestGorilla offers a broad range of tests, from cognitive abilities to programming skills, enabling comprehensive candidate assessment.
  • Customization Options
    The platform allows for the creation of custom tests tailored to the specific needs of an organization, enhancing relevance and accuracy.
  • Ease of Use
    TestGorilla is user-friendly with an intuitive interface, making it easy for HR professionals and recruiters to set up and manage assessments.
  • Bias Reduction
    By standardizing the assessment process and focusing on skills, TestGorilla helps reduce unconscious biases in hiring decisions.
  • Integration Capabilities
    The platform can be integrated with various Applicant Tracking Systems (ATS) and other HR tools, streamlining the recruitment workflow.
  • Immediate Results
    TestGorilla provides quick feedback with detailed analytics, enabling faster decision-making in the hiring process.

Possible disadvantages of TestGorilla

  • Cost
    While offering valuable features, TestGorilla's pricing may be a barrier for smaller companies or startups with limited budgets.
  • Learning Curve
    New users might encounter a learning curve in understanding how to best utilize all the features and functionalities of the platform.
  • Internet Dependency
    The reliance on an internet connection can be a drawback in areas with unstable connectivity, potentially affecting test-taking experiences.
  • Limited Human Interaction
    Automated testing may reduce opportunities for personal interaction, which can be important for assessing cultural fit and soft skills.
  • Predefined Test Limitations
    Despite a wide array of available tests, some specific industry or job role needs might not be fully covered by the existing test library.
  • Data Privacy Concerns
    Handling sensitive candidate data always comes with privacy and security concerns, necessitating robust data protection measures.

CloudTalk features and specs

  • Call Recording
  • International Numbers
  • Automated Call Distribution
  • Interactive Voice Response
  • Call Forwarding
  • Click to Call

Analysis of CloudTalk

Overall verdict

  • CloudTalk is considered a strong choice for businesses that require a reliable and scalable cloud-based phone system with advanced features. Customer reviews generally highlight its ease of use, extensive functionality, and excellent customer support.

Why this product is good

  • CloudTalk is often praised for its user-friendly interface, robust features such as call analytics, CRM integrations, and automated call distribution. It is particularly beneficial for businesses looking to streamline their communication processes and improve customer service through a cloud-based phone system.

Recommended for

    CloudTalk is recommended for small to medium-sized businesses, contact centers, and enterprises that need a comprehensive virtual phone system. It's especially beneficial for those looking to enhance their customer support capabilities and improve internal communication.

TestGorilla videos

No TestGorilla videos yet. You could help us improve this page by suggesting one.

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CloudTalk videos

CloudTalk - video review & short demo

More videos:

  • Review - Getting Started with CloudTalk - Phone System Overview
  • Review - LiveAgent + CloudTalk - Integration Overview
  • Review - How CloudTalk helped Boataround grow from a start-up to a world leader
  • Demo - We are Launching Our Remastered CloudTalk Go Application

Category Popularity

0-100% (relative to TestGorilla and CloudTalk)
Hiring And Recruitment
100 100%
0% 0
Communication
0 0%
100% 100
Candidate Screening And Assessment
VoIP
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare TestGorilla and CloudTalk

TestGorilla Reviews

  1. AnnaBenjamin
    Solid Skill Testing Platform โ€” Good, but Not Perfect for Every Hiring Need

    Weโ€™ve been using TestGorilla as part of our hiring process to screen applicants before bringing them into interviews, and itโ€™s proven quite useful. The idea is simple but helpful: instead of spending hours reviewing resumes, you give candidates a relevant test right away. Seeing how people perform on real job-related tasks gives us a much clearer picture early on.

    The test library is broad, covering everything from coding challenges and software proficiency to logical thinking and communication skills. Setting up and sending tests doesnโ€™t take long, and the results are laid out in a clear way that makes comparison between applicants straightforward.

    Where it falls a bit short is in the depth of some tests โ€” a few feel like theyโ€™re too surface-level to really separate top performers from average ones. Creating your own custom assessments is possible, but the interface for doing that could use refinement. Also, once you scale up hiring, costs add up โ€” especially if every team needs access.

    Overall, TestGorilla adds real value to the recruiting process by helping weed out unfit candidates early and giving objective data on skills โ€” which is why I give it 4 out of 5 stars.

    ๐Ÿ‘ Pros:    Clean dashboard makes it easier for hiring teams to review re
    ๐Ÿ‘Ž Cons:    Custom test creation could be more intuitive

Top 6 FlexiQuiz Alternatives and Competitors for Quiz Creation in 2025
Besides, large businesses often receive a high volume of job applications. TestGorilla can help streamline the hiring process by automating the initial screening of candidates through quizzes and assessments, ensuring that only qualified individuals progress to the next stages of the hiring process.

CloudTalk Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
CloudTalk is an innovative call center software that provides users with various unique tools. For example, its custom queue feature allows support teams to dictate where incoming calls will be distributed. With CloudTalk, inbound calls are routed to agents best suited to solve the customer's issue. This eliminates call transfers, which can add friction to the customer...
The Top 9 Aircall Alternatives: How Do They Compare?
CloudTalk is a contact center management solution that enables businesses to streamline communications with teams and customers using virtual call systems.
Source: aircall.io
Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
In terms of integrations, Cloudtalk is also pretty comparable to Aircall, and like Dialpad, both have open APIs, so if for whatever reason you donโ€™t like Aircall, Cloudtalk could be a good alternative.
Source: www.dialpad.com
7 Best Cloud PBX Solution for Small to Medium Business
CloudTalk is a consolidated cloud-based phone system with an integrated call center platform. Itโ€™s built to work with modern business tools, helpdesk, and eCommerce stores, which helps to streamline client-to-business communication. The most popular monthly plan starts at $20 and can be upgraded depending on your needs.
Source: geekflare.com
Top successful VoIP business phone system providers in the market
CloudTalk is an online VoIP business phone system mainly built for startups and enterprises. It uses state of the art VoIP technology in order to deliver the advanced call center management and call routing. However, the platform comes up with some of the detailed statistics for better performance monitoring. In the pricing part, CloudTalk offers plans that are bundled...
Source: talkroute.com

Social recommendations and mentions

Based on our record, TestGorilla seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

TestGorilla mentions (1)

  • Need advice on hiring process for dev team
    What I had in mind was using either SHL-style aptitude tests, or third party assessments like testgorilla.com rather than a take-home exercise that I'd be moderating. I also remembered doing an online knowledge test of various web technologies when I used to be a web-dev - which could be useful for assessing Unity/C# knowledge. Source: almost 4 years ago

CloudTalk mentions (0)

We have not tracked any mentions of CloudTalk yet. Tracking of CloudTalk recommendations started around Mar 2021.

What are some alternatives?

When comparing TestGorilla and CloudTalk, you can also consider the following products

HackerRank - HackerRank is a platform that allows companies to conduct interviews remotely to hire developers and for technical assessment purposes.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

iMocha - Make intelligent talent decisions.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

mettl - Mettl is a #SaaS based Online #Assessment Platform which helps you measure a candidate's #Aptitude, #Technical skills & conduct

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies