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TeleCMI Cloud Contact Center Solution VS CallShaper

Compare TeleCMI Cloud Contact Center Solution VS CallShaper and see what are their differences

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TeleCMI Cloud Contact Center Solution logo TeleCMI Cloud Contact Center Solution

Empower your business communication with TeleCMI's enterprise-grade cloud contact center software powered by AI for delivering the superior experience. Try now!

CallShaper logo CallShaper

Cloud Based Automated Calling System. Features Blended Dialing, Predictive Dialing, Call Tracking. Get Cloud Based Predictive Dialer for Better Performance.
Not present

Cloud Contact Center Solution to redefine your business communication goals. Leverage TeleCMI’s modern cloud platform to deliver exceptional customer experience.

  • CallShaper Landing page
    Landing page //
    2023-07-21

TeleCMI Cloud Contact Center Solution features and specs

No features have been listed yet.

CallShaper features and specs

  • User-Friendly Interface
    CallShaper offers a highly intuitive and easy-to-navigate interface, which reduces the learning curve and makes it accessible for users at all skill levels.
  • Scalability
    The platform can easily scale to accommodate varying business sizes, making it suitable for both small businesses and large enterprises.
  • Compliance Features
    CallShaper includes compliance management tools that help businesses adhere to industry regulations, providing peace of mind when managing calls.
  • Robust Analytics
    The software provides detailed analytics and reporting features, allowing businesses to track performance metrics and improve call strategies.
  • Customizable Campaigns
    CallShaper allows users to tailor their campaigns to specific needs, offering flexibility in designing scripts and managing call flows.

Possible disadvantages of CallShaper

  • Cost
    For smaller companies with limited budgets, the subscription fees for CallShaper might be considered relatively high.
  • Integration Limitations
    Some users may find the platform has limited integration options with other third-party tools, which could hinder seamless connectivity with existing systems.
  • Steep Learning Curve for Advanced Features
    While the basic interface is user-friendly, mastering advanced features and customizations may require additional training and experience.
  • Dependency on Internet Connectivity
    As a cloud-based service, CallShaper heavily relies on stable internet connectivity, which may be a limitation in areas with poor internet services.

TeleCMI Cloud Contact Center Solution videos

No TeleCMI Cloud Contact Center Solution videos yet. You could help us improve this page by suggesting one.

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CallShaper videos

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CallShaper Cloud-Based Hosted Dialing Platform Overview

More videos:

  • Review - Reporting : CallShaper's Hosted Dialing Platform (Cloud Based) - Customer Contact Solutions
  • Review - Scorecards : CallShaper's Predictive Dialing Platform (Cloud Based) - Virtual Service Center

Category Popularity

0-100% (relative to TeleCMI Cloud Contact Center Solution and CallShaper)

TeleCMI Cloud Contact Center Solution

CallShaper

Call Center Software
50 50%
Call Center Software
50% 50
Communication
0 0%
Communication
100% 100
Enterprise Communication
40 40%
Enterprise Communication
60% 60
VoIP
0 0%
VoIP
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare TeleCMI Cloud Contact Center Solution and CallShaper

TeleCMI Cloud Contact Center Solution Reviews

We have no reviews of TeleCMI Cloud Contact Center Solution yet.
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CallShaper Reviews

Best Call Center Software: The Complete List (2020 Update)
CallShaper helps with increased agent efficiency, measuring performance, and hosts everything in the cloud. They provide reporting tools, campaign management tools, integrations, and stellar supervisor applications that all help improve call center procedures.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing TeleCMI Cloud Contact Center Solution and CallShaper, you can also consider the following products

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Knowmax - Knowledge Management Software, A System To Deliver Seamless Customer Experience Across Assisted & Digital Channels

SanCCS Cloud - Optimize your call center with the best telecom software & hosted call center solutions for seamless operations & exceptional customer service. Call us today!

NobelBiz OMNI+ - NobelBiz is a Contact Center Technology company offering an omnichannel software designed with full remote capabilities paired with an innovative carrier-of-carriers network.

Genesys - Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.

Dixa - Dixa is an all-in-one customer service platform that creates value-driven experiences for customers as-well-as agents. 💕

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