Chatbot & Group Chat - Automate conversation flow with bots, talk to groups and transfer chats easily
Lead Capture Forms - Instantly capture emails, phone numbers etc of visitors, prospects & leads in a few steps
Internal Communication - Use it to communicate internally amongst the teams and enable better collaboration
Proactive Messaging - Setup auto responses, availability, and initiate conversations with the best possible context
File Sharing - Increase conversion by 20%. Share Product Guides, Pricing, Brochures, etc. on live chats
Chat Archives - Archived conversations help you identify prospects, check history & provide info immediately
Integrations - Easy Integrate Pop with all e-commerce platforms, marketplaces or Content Management Systems
Bot Flow Customizations - Customize bot flows based by yourselves, define user journey with easy drag & drop options
Video (Coming Soon) - Equip your chat agents with the power of Video to close deals or offer unparalleled support.
Basic Analytics (Coming Soon) - Get visitor reports, details about no.of conversations initiated by agents, response time & more
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Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Userlike - Userlike is free live chat software for website and mobile support.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Do You Dream Up - Do You Dream Up is a self-service, automated chat solutions for support.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!