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TeamViewer VS osTicket

Compare TeamViewer VS osTicket and see what are their differences

AirDroid Business
AirDroid Business, an enterprise-grade MDM solution, is designed to enable businesses mobility and productivity through remote access and control, device provisioning, policy application and management, kiosk mode, and geofencing. featured
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TeamViewer logo TeamViewer

TeamViewer lets you establish a connection to any PC or server within just a few seconds.

osTicket logo osTicket

osTicket is a widely-used open source support ticket system.
  • TeamViewer Landing page
    Landing page //
    2023-05-10
  • osTicket Landing page
    Landing page //
    2023-04-21

Pricing page: https://osticket.com/editions/

TeamViewer videos

+ Add

Teamviewer Remote Access - How to use and Review

osTicket videos

+ Add

What's New in osTicket Version 1.14?

More videos:

  • Review - OSTicket: a Customer Support solution for online communities
  • Review - OsTicket - Pretty much cover everything!

Category Popularity

0-100% (relative to TeamViewer and osTicket)

TeamViewer

osTicket

Remote Desktop
100 100%
Remote Desktop
0% 0
Customer Support
0 0%
Customer Support
100% 100
Remote PC Access
100 100%
Remote PC Access
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using TeamViewer and osTicket. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare TeamViewer and osTicket

TeamViewer Reviews

  1. First Organization

    TeamViewer is a beginner-friendly, feature-rich remote desktop management tool that boasts exceptional security features, an intuitive user interface, and a great selection of extra screen sharing and conferencing tools.

    🏁 Competitors: Microsoft Teams, AnyDesk
    👍 Pros:    Beginner-friendly interface
    👎 Cons:    Could be expensive for some
Top Remote Desktop Software for Gaming
TeamViewer is one of the most well-known remote desktop software worldwide. As one of the fastest remote desktop for gaming solutions, TeamViewer is unique in delivering support in more than 30 languages.
Source: cloudzy.com
10 Best Teamviewer Alternatives
The first remote access program that comes to mind when looking for an alternative to Teamviewer is Anydesk. The office of this company is also located in Germany and it is believed that the founders of Anydesk are former employees of Teamviewer.
Source: medium.com
Top 10 Duet Display Alternatives (Free and Paid) Reviewed | 2022
Duet Display vs TeamViewer: The app allows you to monitor devices remotely and is a bit different than Duet Display Therefore, it is obvious that you can use Team Viewer to add a second screen to your computer. The process is quite simple as you just need to download and install the app and you can remotely transfer the screen.
Source: mediapeanut.com
Top 10 Android Remote Access Tools
TeamViewer is considered by many to be the best remote access software Android users can obtain. The tool requires a bit more effort to set it up, but the advanced feature set and performance make it worth your time. While the free version is stable for personal use, businesses that want to implement TeamViewer need to purchase a paid subscription. The tool is great for...
Source: www.helpwire.app
15 Best Parsec Alternatives [Remote Desktop Tools] in 2022
TeamViewer is an app that allows remote access and control to any desktop and mobile platform. It gives you access to any computer or mobile device and allows you to operate them as if you are there. It is a great alternative to Parsec as you can access your gaming PC through your mobile phone or any device of your choice and will be able to play your games from there easily.
Source: phreesite.com

osTicket Reviews

The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Want a free support tool that can run on your own servers? osTicket is the app for you. It's an open source support tool that includes everything—you can answer support emails, assign tickets to other team members, create support forms, and write your help documentation all on your own server, for free. You can even tweak osTicket, by digging into its code or installing...
Source: zapier.com

Social recommendations and mentions

Based on our record, osTicket seems to be more popular. It has been mentiond 38 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

TeamViewer mentions (0)

We have not tracked any mentions of TeamViewer yet. Tracking of TeamViewer recommendations started around Mar 2021.

osTicket mentions (38)

  • Ask HN: Helpdesk/ticketing software for small SaaS company
    You can try osTicket https://osticket.com The UI is very tho dated, but we're working on a rewrite with modern UI. - Source: Hacker News / 7 months ago
  • Looking for a ticketing system
    Check out https://osticket.com/ I used earlier on my career. It’s free to use it worked great for a small team and it has everything you need. Source: 10 months ago
  • Help tickets
    We use https://osticket.com/ It's not a groundbreaking ticket system but it's rock solid, user-friendly, and free. Source: 11 months ago
  • I would like to find a free software for tickets in my household
    Another option, for a dedicated ticketing/helpdesk system, is osTicket. Self-hosted is completely free, and I had it up and running inside of an hour, from creating a fresh Debian LXC, installing Apache/MariaDB/PHP8.1, and uploading the requisite files for osTicket followed by the initial setup. Going off your mention of snaps, I'm assuming you're on Ubuntu or a derivative, if you'd like I should be able to... Source: 11 months ago
  • MSP opensource ticketing tool -ITSM
    GLPI (https://glpi-project.org/) or osTicket (https://osticket.com/) are open source ticketing systems but I highly doubt they're what a MSP need. You need a PSA. Source: 12 months ago
View more

What are some alternatives?

When comparing TeamViewer and osTicket, you can also consider the following products

AnyDesk - AnyDesk is the world's most comfortable remote desktop application. Access all your programs, documents and files from anywhere, without having to entrust your data to a cloud service.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

LogMeIn - LogMeIn gives you fast, easy remote access to your PC or Mac from your browser, desktop and mobile...

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

join.me - Instant screen sharing. Instant Aha!

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

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