osTicket VS AnyDesk

osTicket

osTicket is a widely-used open source support ticket system.

AnyDesk

AnyDesk is the world's most comfortable remote desktop application. Access all your programs, documents and files from anywhere, without having to entrust your data to a cloud service.

Landing page //
2023-04-21

Pricing page: https://osticket.com/editions/

Landing page //
2023-02-09

What's New in osTicket Version 1.14?

AnyDesk videos

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Anydesk Software Review

Category Popularity

0-100% (relative to osTicket and AnyDesk)

AnyDesk

Customer Support

100 100%

Customer Support

0% 0

Remote Desktop

0 0%

Remote Desktop

100% 100

Help Desk

100 100%

Help Desk

0% 0

Remote PC Access

0 0%

Remote PC Access

100% 100

User comments

Share your experience with using osTicket and AnyDesk. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare osTicket and AnyDesk

osTicket Reviews

The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support

Want a free support tool that can run on your own servers? osTicket is the app for you. It's an open source support tool that includes everything—you can answer support emails, assign tickets to other team members, create support forms, and write your help documentation all on your own server, for free. You can even tweak osTicket, by digging into its code or installing...

Source: zapier.com

AnyDesk Reviews

Top Remote Desktop Software for Gaming

AnyDesk offers a high screen resolution for any server/computer you connect to, meaning that you will not experience low-quality graphics in your game due to RDP gaming. It also provides a secure connection with asymmetric RSA 2048 key exchange encryption.

Source: cloudzy.com

10 Best Teamviewer Alternatives

The first remote access program that comes to mind when looking for an alternative to Teamviewer is Anydesk. The office of this company is also located in Germany and it is believed that the founders of Anydesk are former employees of Teamviewer.

Source: medium.com

Top 10 Android Remote Access Tools

AnyDesk furnishes users with a keyboard and touchpad on their mobile phone that allows them to control a PC remotely. These controls make it easy to access data on your computer or perform activities like starting video presentations. It’s a reliable tool with a simple and intuitive user interface that also provides security to keep your communication safe.

Source: www.helpwire.app

Provide Tech Support by Remotely Control Controlling Computers Using these 10 Tools

Provide Tech Support by Remotely Control Controlling Computers Using these 10 ToolsJune 12th 2022 347 reads0Remote support software allows system administrators to remotely control computers, view the user’s screen, interact with it, and provide technical support when needed. Some companies use desktops remotely to perform administrative tasks, such as system management, or...

Source: hackernoon.com

14 Best TeamViewer Alternatives of 2022

In my view, Dameware solutions (all three), Zoho Assist, and AnyDesk are currently the top-of-the-line options that fulfill almost all the requirements of being an ideal remote access terminal. If you need something astoundingly simple, AnyDesk is the best bet. If you need something highly advanced, Dameware solutions can be your best bet. Zoho Assist, on the other hand, is...

Source: www.cloudzat.com

Social recommendations and mentions

osTicket might be a bit more popular than AnyDesk. We know about 38 links to it since March 2021 and only 32 links to AnyDesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

osTicket mentions (38)

Ask HN: Helpdesk/ticketing software for small SaaS company
You can try osTicket https://osticket.com The UI is very tho dated, but we're working on a rewrite with modern UI. - Source: Hacker News / 8 months ago
Looking for a ticketing system
Check out https://osticket.com/ I used earlier on my career. It’s free to use it worked great for a small team and it has everything you need. Source: 10 months ago
Help tickets
We use https://osticket.com/ It's not a groundbreaking ticket system but it's rock solid, user-friendly, and free. Source: 11 months ago
I would like to find a free software for tickets in my household
Another option, for a dedicated ticketing/helpdesk system, is osTicket. Self-hosted is completely free, and I had it up and running inside of an hour, from creating a fresh Debian LXC, installing Apache/MariaDB/PHP8.1, and uploading the requisite files for osTicket followed by the initial setup. Going off your mention of snaps, I'm assuming you're on Ubuntu or a derivative, if you'd like I should be able to... Source: 12 months ago
MSP opensource ticketing tool -ITSM
GLPI (https://glpi-project.org/) or osTicket (https://osticket.com/) are open source ticketing systems but I highly doubt they're what a MSP need. You need a PSA. Source: 12 months ago

AnyDesk mentions (32)

I have made one of my PC's a server, I do not want to use a monitor with it, just remote access as needed. How do I get permanent remote access upon booting?
At work we have a few headless servers and use dummy plugs to trick AnyDesk into rendering the image without a monitor. Not business standard but it gets the job done. Source: 5 months ago
AnyDesk
AnyDesk is a remote desktop application for Windows, Mac, Linux and mobile systems, and you don’t need to create an account to work with it. The app claims to create a secure connection and has developed a proprietary codec that ensures uninterrupted data transfer. As an alternative to TeamViewer, Chrome Remote Desktop and Microsoft Remote Desktop software, anydesk provides the possibility of creating two-way... Source: 11 months ago
Questions about setting a local, home office remote desktop
AnyDesk works very well. It's a remote desktop software available for Windows, macOS, and Linux. Free for home use. I personally used it on all three OSs (specific flavors of Linux were Mint and Pop!_OS, both Ubuntu derivatives, so it should work on Ubuntu itself). Source: 11 months ago
too smart to get played
I'd think so. There are services out there that do that kind of thing for you. Anydesk is one. Source: about 1 year ago
Hyper V - Remote Desktop Connection via Public IP Address (outside network connection)
Instead of RDP, you can use alternate remote access tools. You may be able to use AnyDesk; not sure if the free version can be installed on a server, but this would allow your partner to connect directly to the console instance. Source: about 1 year ago

What are some alternatives?

When comparing osTicket and AnyDesk, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

TeamViewer - TeamViewer lets you establish a connection to any PC or server within just a few seconds.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

LogMeIn - LogMeIn gives you fast, easy remote access to your PC or Mac from your browser, desktop and mobile...

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

TightVNC - TightVNC - VNC-Compatible Remote Control / Remote Desktop Software. Download TightVNCDownload TightVNC 1. 3. 10 - TightVNC Server - F. A. Read more about TightVNC.

osTicket vs Freshdesk

osTicket vs TeamViewer

AnyDesk vs TeamViewer