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osTicket VS join.me

Compare osTicket VS join.me and see what are their differences

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osTicket logo osTicket

osTicket is a widely-used open source support ticket system.

join.me logo join.me

Instant screen sharing. Instant Aha!
  • osTicket Landing page
    Landing page //
    2023-04-21

Pricing page: https://osticket.com/editions/

  • join.me Landing page
    Landing page //
    2023-07-26

osTicket videos

+ Add

What's New in osTicket Version 1.14?

More videos:

  • Review - OSTicket: a Customer Support solution for online communities
  • Review - OsTicket - Pretty much cover everything!

join.me videos

+ Add

Join.me Review | Next Best Conference Calling Software | Pearl Lemon Reviews

More videos:

  • Review - Using Join.me (Free)
  • Tutorial - Join.Me - Free ScreenSharing Service Tutorial

Category Popularity

0-100% (relative to osTicket and join.me)

osTicket

join.me

Customer Support
100 100%
Customer Support
0% 0
Group Chat & Notifications
0 0%
Group Chat & Notifications
100% 100
Help Desk
100 100%
Help Desk
0% 0
Video Conferencing
0 0%
Video Conferencing
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare osTicket and join.me

osTicket Reviews

The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Want a free support tool that can run on your own servers? osTicket is the app for you. It's an open source support tool that includes everything—you can answer support emails, assign tickets to other team members, create support forms, and write your help documentation all on your own server, for free. You can even tweak osTicket, by digging into its code or installing...
Source: zapier.com

join.me Reviews

Sick of TeamViewer? Try these 7 Free alternative to TeamViewer
Join me is a remote desktop software that enables users to customize their online meeting and screen sharing experiences by claiming a personalized URL. Moreover, the users can also customise the meeting background and get their own personal link for notifications. Join Me also has Whiteboarding features that allow real-time discussions and interactions.
Source: www.troopmessenger.com
7 Zoom Alter­na­tives for Video Con­fer­enc­ing and Remote Meetings
Join.me is an interactive teleconferencing solution that allows the user to communicate with collaborators across different platforms.
Source: www.guidingtech.com
13 Best Teamviewer Alternatives You Must Try
Why do you need to opt for Join.me? If you’re operating a business or even for individual purposes you want to collaborate remotely with individuals, JoinMe is an amazing remote management tool that you can use. A quick, easy and much better way to connect and socialize with individuals remotely is what Join.me is all about.
Source: twitgoo.com
Alternatives to TeamViewer
The company LogMeIn has another TeamViewer alternative, the web tool Join.me to add to the mix. This alternative makes organizing and implementing online meetings child’s play. For this purpose, the service offers access to an admin area where you can easily schedule and hold meetings. All past meetings are automatically archived so that you can keep tabs on what invited...
Source: www.ionos.com

Social recommendations and mentions

Based on our record, osTicket should be more popular than join.me. It has been mentiond 38 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

osTicket mentions (38)

  • Ask HN: Helpdesk/ticketing software for small SaaS company
    You can try osTicket https://osticket.com The UI is very tho dated, but we're working on a rewrite with modern UI. - Source: Hacker News / 8 months ago
  • Looking for a ticketing system
    Check out https://osticket.com/ I used earlier on my career. It’s free to use it worked great for a small team and it has everything you need. Source: 10 months ago
  • Help tickets
    We use https://osticket.com/ It's not a groundbreaking ticket system but it's rock solid, user-friendly, and free. Source: 11 months ago
  • I would like to find a free software for tickets in my household
    Another option, for a dedicated ticketing/helpdesk system, is osTicket. Self-hosted is completely free, and I had it up and running inside of an hour, from creating a fresh Debian LXC, installing Apache/MariaDB/PHP8.1, and uploading the requisite files for osTicket followed by the initial setup. Going off your mention of snaps, I'm assuming you're on Ubuntu or a derivative, if you'd like I should be able to... Source: 12 months ago
  • MSP opensource ticketing tool -ITSM
    GLPI (https://glpi-project.org/) or osTicket (https://osticket.com/) are open source ticketing systems but I highly doubt they're what a MSP need. You need a PSA. Source: 12 months ago
View more

join.me mentions (15)

  • Is getting a .website domain a good idea for my business?
    Agreed. A good example of a good use is join.me. This makes sense but even so, do you know how many times I've had people type join.me.com even after I say its just join.me? A lot. Source: 10 months ago
  • finding a screen recorder / screen share program that gives 5 minute warming that video will end
    I'm doing a little investigative work... While I was giving a personal training using my screen sharing program join.me, the participant had a voice come over his computer. The computer generated voice said 'this video will end in 5 minutes'. Also there was a beeping sound every second just before this voice. Source: about 1 year ago
  • Anyone got extra users on their accouts?
    Why don't you have him share his screen with you? You can use something simple like teams in office or join.me so you can see his screen on your screen. Source: about 2 years ago
  • Tell me you're in inside sales without telling me you're in inside sales.
    Https://www.youtube.com/watch?v=zh9h4KZpnJU this one? Or the join.me song? Source: about 2 years ago
  • Some Useful Websites that you should must use
    📎33. join.me: Share your screen with anyone over the web. Source: about 2 years ago
View more

What are some alternatives?

When comparing osTicket and join.me, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Zoom - Equip your team with tools designed to collaborate, connect, and engage with teammates and customers, no matter where you’re located, all in one platform.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Skype - Stay in touch with your family and friends for free on Skype. Download Skype today to chat and call on desktop and mobile.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

TeamViewer - TeamViewer lets you establish a connection to any PC or server within just a few seconds.

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