TeamSupport
Freshdesk
Zoho Desk
LiveAgent
Salesforce Service Cloud
Zendesk Support
Intercom
LiveChat
Simple Scraper
Octoparse
Diggernaut
Scraper API
Agenty
eScraper
Crawlbase
artoo.js
Most support platforms treat each interaction as a transaction: ticket in, ticket out, measure speed and deflection.
We take a different approach.
TeamSupport is built on a simple insight: Every customer interaction is a signal about customer health, product quality, and future revenue opportunities. The companies that capture and act on these signals grow faster and churn less.
What makes us different: - Customer intelligence, not just ticket management. We donโt treat customer interactions as one-off transactions. Our platform connects every touchpoint to each account, giving you a full view of health, sentiment, and churn risk โ all so you can intervene when needed and capitalize on expansion opportunities. - Product intelligence built in. Your support tickets are your best source of truth about whatโs working (or not) in your product. We surface all those patterns, trends, and insights so your product and engineering teams build what your customers really need. - Holistic post-sales platform. Weโre connecting onboarding, support, renewal, and expansion into one unified platform. Because when youโre in B2B software, the real key to long-term growth isnโt just closing new deals โ itโs keeping customers happy, successful, and expanding.
Who itโs for: Small and medium-sized B2B companies who are tired of reactive support and ready to turn customer interactions into competitive intelligence and growth.
Simple scraper is the easiest way to scrape the web โ turn any website into an API in seconds and use ready-made scraping recipes to scrape popular sites with ease.
TeamSupport Simple ScraperTeamSupport is recommended for medium to large B2B companies that need a dedicated support platform to manage customer interactions more effectively. It is particularly suited for industries that require intricate customer relationship management and robust ticket handling processes, such as technology, manufacturing, healthcare, and other service-oriented sectors.
Based on our record, Simple Scraper seems to be more popular. It has been mentiond 22 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Data extraction: https://simplescraper.io A project that I launched on HN that became a business. Simplescraper rode the no-code wave of a few years back ('instant structured data without parsing html'). Now working on increasing the surface area for AI agents: MCP support, screenshots API, and (experimentally) x402^ ^ https://simplescraper.io/blog/x402-payment-protocol/. - Source: Hacker News / 5 months ago
1. Clicking the box programmatically โ possible but inconsistent 2. Outsourcing the task to one of the many CAPTCHA-solving services (2Captcha etc) โ better 3. Using a pool of reliable IP addresses so you don't encounter checkboxes or turnstiles โ best I run a web scraping startup (https://simplescraper.io) and this is usually the approach. It has become more difficult, and I think a lot of the AI crawlers are... - Source: Hacker News / about 1 year ago
Making my data extraction Saas (https://simplescraper.io) more LLM friendly. Markdown extraction, improved Google search, workflows - search for this terms, visit the first N links, summarize etc. Big demand for (or rather, expectation of) this lately. - Source: Hacker News / almost 2 years ago
Things are much easier for one-person startups these daysโit's a gift. I remember building a todo app as my first SaaS project, and choosing something called Stormpath for authentication. It subsequently shut down, forcing me to do a last-minute migration from a hostel in Japan using Nitrous Cloud IDE (which also shut down). Just pain upon pain.[1] Now, you can just pick a full-stack cloud service and run with it.... - Source: Hacker News / about 2 years ago
Simplescraper โ Trigger your webhook after each operation. The free plan includes 100 cloud scrape credits. - Source: dev.to / over 2 years ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Octoparse - Octoparse provides easy web scraping for anyone. Our advanced web crawler, allows users to turn web pages into structured spreadsheets within clicks.
Zoho Desk - Industry's first context-aware Helpdesk Software
Diggernaut - Web scraping is just became easy. Extract any website content and turn it into datasets. No programming skills required.
LiveAgent - LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Scraper API - Scale Data Collection with a Simple API.