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Teamline VS Desk365

Compare Teamline VS Desk365 and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Teamline logo Teamline

The simple project management tool for Slack. Turn conversations into actions at the click of a button – create, assign and manage tasks in Slack.

Desk365 logo Desk365

Conversational ticketing for the Microsoft 365 workplace, with Microsoft Teams, Email and more. Get started today with the free plan.
  • Teamline Landing page
    Landing page //
    2019-12-24
  • Desk365 Landing page
    Landing page //
    2023-10-31

Desk365 is a cloud-based modern helpdesk for the Microsoft 365 workplace that lets you support customers through channels like Microsoft Teams, Email, Web Forms/Widgets, Web Portal and more. Desk365 can easily be configured to work as your internal IT support desk as well.

Desk365 is free for up to 3 active agents.

Teamline

Website
teamline.app
Pricing URL
Official Teamline Pricing
$ Details
-
Platforms
-
Edit details

Desk365

Website
desk365.io
Pricing URL
Official Desk365 Pricing
$ Details
freemium $10.0 / Monthly (All Inclusive Plan)
Platforms
Web Microsoft Teams Android iOS Cloud
Edit details

Teamline features and specs

No features have been listed yet.

Desk365 features and specs

  • Create tickets from MS Teams: Yes
  • Send surveys from Teams: Yes
  • Get SLA notification in Teams: Yes

Teamline videos

+ Add

Cube ELITE C:68X SL teamline 2020: 360 Bike review

More videos:

  • Review - Cube REACTION C:62 YOUTH teamline 2020: 360 Bike review

Desk365 videos

+ Add

How To: Create tickets from Microsoft Teams messages

More videos:

  • Tutorial - How To: Configure SLAs and apply them to tickets

Category Popularity

0-100% (relative to Teamline and Desk365)

Teamline

Desk365

Project Management
100 100%
Project Management
0% 0
Customer Support
0 0%
Customer Support
100% 100
Task Management
100 100%
Task Management
0% 0
Help Desk And Ticketing
0 0%
Help Desk And Ticketing
100% 100

User comments

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What are some alternatives?

When comparing Teamline and Desk365, you can also consider the following products

Workast - Workast is the only project management tool you need in Slack. Workast helps your team capture daily work, manage projects and keep all tasks in one place.

Halp for Microsoft Teams - An internal help desk built into Teams

Kyber for Slack - All-in-one Slack app: tasks, standups, polls, surveys & more

Roby - Refreshingly simple helpdesk for Slack & Teams users

Sidequest for Slack - Create and track personal or support team tasks, 100% inside Slack.

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

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