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tawk.to VS Apache Tomcat

Compare tawk.to VS Apache Tomcat and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management, Service Technician and Field Service Management (FSM)... featured
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tawk.to logo tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Apache Tomcat logo Apache Tomcat

An open source software implementation of the Java Servlet and JavaServer Pages technologies
  • tawk.to Landing page
    Landing page //
    2023-07-22
  • Apache Tomcat Landing page
    Landing page //
    2023-01-24

tawk.to features and specs

  • Free Plan
    tawk.to offers a fully-featured free plan that includes unlimited agents, chat history, and more. This is beneficial for small businesses and startups that want a cost-effective solution.
  • Customizable Widget
    The chat widget is highly customizable, allowing businesses to tailor its appearance and functionality to match their branding and user experience needs.
  • Multilingual Support
    tawk.to supports multiple languages, making it a versatile tool for businesses that operate in diverse markets.
  • Integration with Other Tools
    The platform integrates seamlessly with various third-party tools and services, including CMS, CRM systems, and social media platforms, streamlining business operations.
  • Mobile App
    tawk.to offers a mobile app for both iOS and Android, allowing customer service teams to manage chats and assist customers on the go.
  • Reports and Analytics
    The platform provides comprehensive reports and analytics, giving businesses insights into customer interactions and agent performance.

Possible disadvantages of tawk.to

  • Limited Features on Free Plan
    While the free plan is robust, some premium features such as white-labeling, video and voice chat are only available on paid tiers.
  • No Automation Features
    tawk.to lacks advanced automation features such as chatbots, which are available in some competing live chat solutions.
  • User Interface Complexity
    Some users find the user interface to be complicated and not as intuitive as other live chat solutions, which can result in a steeper learning curve.
  • Customer Support
    While tawk.to offers a comprehensive help center, some users have reported that response times from customer support can be slow during peak times.
  • Dependency on Internet Connection
    Like most cloud-based services, tawk.to depends on a stable internet connection. Downtime or slow internet can severely hamper its functionality.

Apache Tomcat features and specs

  • Open Source
    Apache Tomcat is an open-source software, which means it is freely available for use and modifications. This can significantly reduce the cost of ownership and allows for customization.
  • Community Support
    Being a widely-used open-source server, Tomcat has a large and active community of developers and users who contribute to its documentation, plugins, and forums, providing extensive support.
  • Lightweight
    Tomcat is designed to be a lightweight servlet container, making it faster and less resource-intensive compared to full-blown Java EE application servers.
  • Integration with Popular Frameworks
    Tomcat integrates well with popular Java frameworks such as Spring and Hibernate, making it easier for developers to deploy and manage web applications.
  • Easy to Set Up and Configure
    Tomcat is relatively easy to set up and configure, making it suitable for both development and production environments.
  • Frequent Updates
    Regular updates and patches are released to improve performance, security, and compatibility, ensuring the server is up-to-date with the latest web technologies.

Possible disadvantages of Apache Tomcat

  • Limited Functionality
    While Tomcat is a powerful servlet container, it lacks some of the advanced features found in full-fledged Java EE application servers, which might be necessary for complex enterprise applications.
  • Resource Management
    Tomcat's default configuration might not be suitable for high traffic web applications, requiring significant tweaking and tuning to handle heavy loads effectively.
  • Documentation Quality
    The documentation, while extensive, can sometimes be hard to navigate and understand, especially for beginners. This can slow down the learning curve.
  • Limited Built-in Tools
    Compared to other full-stack application servers, Tomcat comes with limited built-in tooling for monitoring, load balancing, and clustering, often requiring third-party solutions.
  • Security Concerns
    As with any open-source project, security vulnerabilities may emerge. It requires constant monitoring and timely updates to ensure security.
  • Lack of EJB Support
    Tomcat does not support Enterprise JavaBeans (EJB), limiting its use in scenarios where EJB is a crucial component of the architecture.

tawk.to videos

+ Add

Tawk.to review — unbelievably rich live chat software for free

More videos:

  • Review - Free Shopify live chat app? Tawk.to - Honest Review by EcomExperts.io
  • Review - Complete Tawk.to Live Chat Product Review Video

Apache Tomcat videos

+ Add

Introducing Apache Tomcat 8.5

More videos:

  • Review - Webinar: Introduction to Apache Tomcat 8
  • Review - Tcat - The Leading Enterprise Apache Tomcat Application Server

Category Popularity

0-100% (relative to tawk.to and Apache Tomcat)

tawk.to

Apache Tomcat

Customer Support
100 100%
Customer Support
0% 0
Web And Application Servers
0 0%
Web And Application Servers
100% 100
Live Chat
100 100%
Live Chat
0% 0
Application Server
0 0%
Application Server
100% 100

User comments

Share your experience with using tawk.to and Apache Tomcat. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare tawk.to and Apache Tomcat

tawk.to Reviews

9 Best Tidio Alternatives Compared
Tawk.to is a great solution for startups and small businesses. It’s a free live chat software that allows businesses to communicate with website visitors in real time, enhancing customer support and engagement. It offers customizable live chat widgets, real-time visitor monitoring, multi-agent chat handling, automated messaging, and built-in ticketing.
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Are you still searching for Tawk.to free alternatives? Can an alternative to Tawk.to overcome the challenges? Are Tawk.to alternatives free as well?
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crisp is a multichannel customer support platform. It’s a powerful Tawk.to alternative that is feature-rich and offers a great user experience. The platform includes live chat software and chatbots. But it also offers drip campaigns, CRM, and knowledge base software. Additionally, you get live chatbot translation so your website is open 24/7 to customers speaking the world’s...
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Tawk.to is a fascinating customer service software product because it is 100% free and takes up much of the market share for live chat. So how does it make money? Easy. If you want to remove the “Powered by tawk.to” branding, you pay $19/month for the privilege. You can also pay tawk.to $1 per hour to answer your support chats for you.
Source: krisp.ai

Apache Tomcat Reviews

FOSS | Top 15 Web Servers 2021
Java programs are run using Apache Tomcat. To be more precise, it is a Java servlet – a Java software component that expands the functionality of a web server. Apache Tomcat, released under the Apache License version 2, is used by 0.1% of websites worldwide.
Source: www.zentao.pm
4 Open Source Application Servers (Comparison and Review)
Apache Tomcat is an open-source implementation of several Java technologies. It is the result of a collaboration of the finest developers worldwide. You can get involved with the development in a number of ways.
Source: shadow-soft.com
Top 5 open source web servers
Apache Tomcat is an open source Java servlet container that functions as a web server. A Java servlet is a Java program that extends the capabilities of a server. Although servlets can respond to any types of requests, they most commonly implement applications hosted on Web servers. Such web servlets are the Java counterpart to other dynamic web content technologies such as...
Source: opensource.com
Top 10 Open Source Java and JavaEE Application Servers
It is built upon a modular kernel powered by OSGi, and runs straight on top of the Apache Felix implementation. It is also capable of running with Equinox OSGi or Knopflerfish OSGi runtimes. HK2 abstracts the OSGi module system to provide components, which can also be viewed as services and injected into the run time and uses a derivative of Apache Tomcat as the servlet...
Source: blog.idrsolutions.com

Social recommendations and mentions

Based on our record, tawk.to should be more popular than Apache Tomcat. It has been mentiond 47 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

tawk.to mentions (47)

  • Integrate Live chat function , Visitor to post Author.
    I've tried tawk.to and created separate agent profiles for each dealer but I cannot find how to restrict access only to their listings so not everyone can join the others live chat as it happens atm. Has anyone tried something like this before to guide me ? Any suggestions? Source: almost 2 years ago
  • WordPress store customers info getting compromised help
    Also, if possible, find their IP from tawk.to and block it in your firewall, or ask your hosting provider to block it. Source: almost 2 years ago
  • Chatbot recommendations
    I've used tawk.to in the past, but I wondered what else is out there / what others use and recommend. Source: about 2 years ago
  • SCAM ALERT: Brave Community? Is this Brave Support user real or a Scam?
    Okay. I have deleted my cookies and browsing data. That should be safe enough measure. right? Although I am unable to access tawk.to website now. Maybe they have blocked my IP or something. Source: over 2 years ago
  • Best Plugin to use Whatsapp as a chatservice on your website?
    I'm currently using tawk.to to chat with my visitors, but I would rather use whatsapp as a chat mechanism. There are a lot of plugins for that, but I'm not sure which one would suit me best. Preferably free or not too expensive, doesn't need to have a lot of functions. What do you guys suggest? Thanks in advance! Source: over 2 years ago
View more

Apache Tomcat mentions (17)

  • Java News: WildFly 36, Spring Milestones, and Open Liberty Updates
    Versions 11.0.6 and 9.0.104 of Apache Tomcat deliver new features and improvements. The release notes can be found for both versions. - Source: dev.to / about 1 month ago
  • Artifactory: Centralizing Artifact Management for DevOps Success
    Download and Install Tomcat Before downloading, confirm the latest Tomcat build package from the official website. - Source: dev.to / 7 months ago
  • How to Deploy Applications Using Tomcat on a Web Server
    First, download the latest version of Tomcat from the official Apache Tomcat website. Choose the version that suits your needs, typically the latest stable release. - Source: dev.to / 11 months ago
  • Spring Boot Monitoring with Open-Source Tools
    Manual instrumentation allows you to define your Spans within the code itself rather than relying on automatic instrumentation finding the entry point for a trace. Manual instrumentation is especially helpful for applications that don’t use an application server such as Tomcat, JBoss, or Jetty. - Source: dev.to / over 1 year ago
  • Issue with chatgpy
    99% is a huge exaggeration. Two essential deployment tools off the top of my head: Https://tomcat.apache.org/ Https://docs.jboss.org/author/display/AS71/Developer%20Guide.html. Source: about 2 years ago
View more

What are some alternatives?

When comparing tawk.to and Apache Tomcat, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Microsoft IIS - Internet Information Services is a web server for Microsoft Windows

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

LiteSpeed Web Server - LiteSpeed Web Server (LSWS) is a high-performance Apache drop-in replacement.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Apache HTTP Server - Apache httpd has been the most popular web server on the Internet since April 1996

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