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Microsoft IIS VS tawk.to

Compare Microsoft IIS VS tawk.to and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Microsoft IIS logo Microsoft IIS

Internet Information Services is a web server for Microsoft Windows

tawk.to logo tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
  • Microsoft IIS Landing page
    Landing page //
    2023-01-25
  • tawk.to Landing page
    Landing page //
    2023-07-22

Microsoft IIS features and specs

  • Integration with Windows Server
    Since IIS is developed by Microsoft, it offers seamless integration with Windows Server, leveraging features like Active Directory, .NET Framework, and PowerShell for enhanced performance and manageability.
  • User-Friendly Interface
    IIS features a graphical user interface (GUI) that simplifies the server setup and management process, making it easier for administrators to configure and maintain web applications.
  • Extensive Documentation and Support
    Being a product from Microsoft, IIS offers comprehensive documentation, extensive online resources, and professional technical support, which can be highly beneficial for enterprise users.
  • Security Features
    IIS includes various built-in security features, such as dynamic IP restrictions, request filtering, application pooling, and integration with Windows authentication, making it a secure choice for hosting web applications.
  • Performance and Scalability
    IIS is optimized for performance and can effectively handle multiple requests and high-traffic websites. It also supports load balancing and server farms to enhance scalability.

Possible disadvantages of Microsoft IIS

  • Cost Considerations
    Unlike some other web servers that are open-source and free, IIS may incur licensing costs as it requires a Windows Server license, making it potentially expensive for small-scale deployments.
  • Platform Dependency
    IIS runs exclusively on the Windows platform, which can be a limitation for organizations that use a diverse set of operating systems or prefer open-source ecosystems like Linux.
  • Complex Configuration for Advanced Features
    While IIS offers a user-friendly interface for basic setups, configuring advanced features may require considerable expertise and can become complex, particularly for those unfamiliar with Microsoft's environment.
  • Performance Overheads
    IIS may introduce performance overhead due to the multiple layers of abstraction and integration with Windows features, which can affect performance in some high-demand scenarios compared to lightweight, minimalist web servers.
  • Lower Community Support
    Open-source web servers like Apache and Nginx have large, active communities that contribute to continuous improvement and troubleshooting. IIS, being a proprietary product, has a smaller community in comparison.

tawk.to features and specs

  • Free Plan
    tawk.to offers a fully-featured free plan that includes unlimited agents, chat history, and more. This is beneficial for small businesses and startups that want a cost-effective solution.
  • Customizable Widget
    The chat widget is highly customizable, allowing businesses to tailor its appearance and functionality to match their branding and user experience needs.
  • Multilingual Support
    tawk.to supports multiple languages, making it a versatile tool for businesses that operate in diverse markets.
  • Integration with Other Tools
    The platform integrates seamlessly with various third-party tools and services, including CMS, CRM systems, and social media platforms, streamlining business operations.
  • Mobile App
    tawk.to offers a mobile app for both iOS and Android, allowing customer service teams to manage chats and assist customers on the go.
  • Reports and Analytics
    The platform provides comprehensive reports and analytics, giving businesses insights into customer interactions and agent performance.

Possible disadvantages of tawk.to

  • Limited Features on Free Plan
    While the free plan is robust, some premium features such as white-labeling, video and voice chat are only available on paid tiers.
  • No Automation Features
    tawk.to lacks advanced automation features such as chatbots, which are available in some competing live chat solutions.
  • User Interface Complexity
    Some users find the user interface to be complicated and not as intuitive as other live chat solutions, which can result in a steeper learning curve.
  • Customer Support
    While tawk.to offers a comprehensive help center, some users have reported that response times from customer support can be slow during peak times.
  • Dependency on Internet Connection
    Like most cloud-based services, tawk.to depends on a stable internet connection. Downtime or slow internet can severely hamper its functionality.

Microsoft IIS videos

+ Add

Analyzing Microsoft IIS Web Logs - Part 1

More videos:

  • Review - My SEO Video 2017 Microsoft IIS SEO Toolkit

tawk.to videos

+ Add

Tawk.to review — unbelievably rich live chat software for free

More videos:

  • Review - Free Shopify live chat app? Tawk.to - Honest Review by EcomExperts.io
  • Review - Complete Tawk.to Live Chat Product Review Video

Category Popularity

0-100% (relative to Microsoft IIS and tawk.to)

Microsoft IIS

tawk.to

Web And Application Servers
100 100%
Web And Application Servers
0% 0
Customer Support
0 0%
Customer Support
100% 100
Web Servers
100 100%
Web Servers
0% 0
Live Chat
0 0%
Live Chat
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Microsoft IIS and tawk.to

Microsoft IIS Reviews

Apache, IIS, NGINX, GWS : What’s Your Choice?
Utilizing a specific type of virtual or physical server determines the type of web server software you use. If you prefer Microsoft, then you will prefer to use IIS (Internet Information Services / Server) by Microsoft as your primary web server application solution. If you use Linux distribution, you have other alternatives like Apache, NGINX and LiteSpeed.
Source: www.milesweb.in
What Is the Most Popular Web Server Application in 2021?
Despite being bundled with most modern Microsoft software, IIS loses out to Apache on its own devices. The main selling point here is performance. While IIS has kept up with Apache in recent times, Apache has historically been performing much better, which still gives it an edge over IIS.
Source: digitalintheround.com

tawk.to Reviews

9 Best Tidio Alternatives Compared
Tawk.to is a great solution for startups and small businesses. It’s a free live chat software that allows businesses to communicate with website visitors in real time, enhancing customer support and engagement. It offers customizable live chat widgets, real-time visitor monitoring, multi-agent chat handling, automated messaging, and built-in ticketing.
Source: www.tidio.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Are you still searching for Tawk.to free alternatives? Can an alternative to Tawk.to overcome the challenges? Are Tawk.to alternatives free as well?
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crisp is a multichannel customer support platform. It’s a powerful Tawk.to alternative that is feature-rich and offers a great user experience. The platform includes live chat software and chatbots. But it also offers drip campaigns, CRM, and knowledge base software. Additionally, you get live chatbot translation so your website is open 24/7 to customers speaking the world’s...
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Tawk.to is a fascinating customer service software product because it is 100% free and takes up much of the market share for live chat. So how does it make money? Easy. If you want to remove the “Powered by tawk.to” branding, you pay $19/month for the privilege. You can also pay tawk.to $1 per hour to answer your support chats for you.
Source: krisp.ai

Social recommendations and mentions

Based on our record, tawk.to seems to be more popular. It has been mentiond 47 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Microsoft IIS mentions (0)

We have not tracked any mentions of Microsoft IIS yet. Tracking of Microsoft IIS recommendations started around Mar 2021.

tawk.to mentions (47)

  • Integrate Live chat function , Visitor to post Author.
    I've tried tawk.to and created separate agent profiles for each dealer but I cannot find how to restrict access only to their listings so not everyone can join the others live chat as it happens atm. Has anyone tried something like this before to guide me ? Any suggestions? Source: almost 2 years ago
  • WordPress store customers info getting compromised help
    Also, if possible, find their IP from tawk.to and block it in your firewall, or ask your hosting provider to block it. Source: about 2 years ago
  • Chatbot recommendations
    I've used tawk.to in the past, but I wondered what else is out there / what others use and recommend. Source: about 2 years ago
  • SCAM ALERT: Brave Community? Is this Brave Support user real or a Scam?
    Okay. I have deleted my cookies and browsing data. That should be safe enough measure. right? Although I am unable to access tawk.to website now. Maybe they have blocked my IP or something. Source: over 2 years ago
  • Best Plugin to use Whatsapp as a chatservice on your website?
    I'm currently using tawk.to to chat with my visitors, but I would rather use whatsapp as a chat mechanism. There are a lot of plugins for that, but I'm not sure which one would suit me best. Preferably free or not too expensive, doesn't need to have a lot of functions. What do you guys suggest? Thanks in advance! Source: over 2 years ago
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What are some alternatives?

When comparing Microsoft IIS and tawk.to, you can also consider the following products

Apache HTTP Server - Apache httpd has been the most popular web server on the Internet since April 1996

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Apache Tomcat - An open source software implementation of the Java Servlet and JavaServer Pages technologies

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

LiteSpeed Web Server - LiteSpeed Web Server (LSWS) is a high-performance Apache drop-in replacement.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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