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Talent LMS VS SympoQ

Compare Talent LMS VS SympoQ and see what are their differences

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Talent LMS logo Talent LMS

A super-easy, cloud LMS to train your employees, partners, customers or students.

SympoQ logo SympoQ

Customer support software with support ticketing, live chat and knowledge base features agile teams and startups use to automate support process from a single platform.
  • Talent LMS Landing page
    Landing page //
    2023-10-11
  • SympoQ Landing page
    Landing page //
    2022-12-29
  • SympoQ Live chat dashboard
    Live chat dashboard //
    2024-03-01

SympoQ is intuitive and flexible customer support software built to help manage help desk processes with a 360° view of customer service and support activities.

Support ticketing

SympoQ can be used as a back-end support ticketing software or as a front-end, full featured help desk system. The back-end features allow customers and agents to submit and track requests by a common email service without ever knowing what's behind the scene. When used as a front-end helpdesk system, customers and agents can access a dedicated portal with access to data required to manage issues and tickets according to their roles and permissions.

Shared inboxes for departments and teams

In addition to it's core benefit to ensure consistent customer support on both client and support side of help desk, the SympoQ's major feature distinction is in a provision of separate workspaces (queues) with access permissions for diverse teams and departments.

Live chat

Allows customers to message directly to your customer service or sales teams. Customers can quickly solve any sort of query or issue they might be facing.

Talent LMS

Website
talentlms.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

SympoQ

Website
sympoq.com
Pricing URL
Official SympoQ Pricing
$ Details
paid Free Trial $10.0 / Monthly (Concept plan, one agent seat)
Platforms
Browser Google Chrome Firefox Cloud Edge REST API Web Oracle
Release Date
2018 May
Edit details

Talent LMS features and specs

No features have been listed yet.

SympoQ features and specs

  • Easy to Set-up and use: Take less than a minute to get your team up and running
  • Clean UI: Yes
  • Live chat: Real-time conversation with customers
  • Analytics and Reporting: Analytics and dashboard provide insight of your team activities
  • Automation: The AI engine recommends solutions to customer requests
  • Integrations: Yes (REST API)
  • Web widget: Show contact form, FAQs and Live chat on every web page.

Talent LMS videos

+ Add

Move your training forward with TalentLMS

SympoQ videos

No SympoQ videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Talent LMS and SympoQ)

Talent LMS

SympoQ

Online Learning
100 100%
Online Learning
0% 0
Customer Support
0 0%
Customer Support
100% 100
Education
100 100%
Education
0% 0
Customer Service
0 0%
Customer Service
100% 100

Questions and Answers

As answered by people managing Talent LMS and SympoQ.

How would you describe your primary audience?

SympoQ's answer:

Startups and agile support teams.

What makes your product unique?

SympoQ's answer:

SympoQ delivers AI driven support ticket management along with live chat software and integrated knowledgebase.

Why should a person choose your product over its competitors?

SympoQ's answer:

SympoQ is simple to use for non-technical users, and allows fast implementation of internal help desk process. It can be introduce to support team and customers without a custom user training.

Which are the primary technologies used for building your product?

SympoQ's answer:

SympoQ is delivered as a pure Cloud - help desk Software-as-a-Service.

What's the story behind your product?

SympoQ's answer:

SympoQ has been built by using the best help desk practices of thousand of our customers over a past few years. We deliver frequent releases with new features to improve support capability of our customers.

Who are some of the biggest customers of your product?

SympoQ's answer:

  • Software companies
  • Telecom operators

User comments

Share your experience with using Talent LMS and SympoQ. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Talent LMS and SympoQ

Talent LMS Reviews

The Best LMSes for Small Businesses to Sell Courses Online
This is true – companies like Digital Chalk and Talent LMS (listed above) have cheaper starting plans than SkyPrep. Also not listed are platforms like CourseGenius and Thinkific, which also have cheaper starting plans. As always though you need to ask yourself what you’re trying to achieve with your platform, and which company offers you what you need at the best price point.
Source: www.learningrevolution.net
The 20 Best Learning Management Systems Software (2018 Update)
Responsive design enables Talent LMS to be accessed from any mobile device including iPad, iPhone and Android eliminating all space barriers. It also provides easy-to-understand analytics reports that inform online facilitators about all aspects of their courses. eLearning course designers have great customization potential with Talent LMS including a custom domain, logo and...
Source: www.linkedin.com

SympoQ Reviews

We have no reviews of SympoQ yet.
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What are some alternatives?

When comparing Talent LMS and SympoQ, you can also consider the following products

Docebo - Docebo Learning Management System is the best cloud LMS system on the market for online training. AICC SCORM xAPI compliant. Mobile elearning platform

JitBit Helpdesk - JitBit is a web-based help desk and ticketing software solution

Moodle - Moodle is the world's most popular learning management system. Start creating your online learning site in minutes!

iHelpDesk - iHelpdesk is cloud based help desk service, cloud based SaaS help desk software

Pluralsight - Pluralsight is a learning management system (LMS) that helps aspiring tech professionals learn the basics of the trade and lets established professionals expand their skill sets.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

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