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SympoQ VS Pluralsight

Compare SympoQ VS Pluralsight and see what are their differences

SysAid
SysAid is a comprehensive AI-powered Help Desk & ITSM platform with generative AI implemented into every element of service management featured
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SympoQ logo SympoQ

Customer support software with support ticketing, live chat and knowledge base features agile teams and startups use to automate support process from a single platform.

Pluralsight logo Pluralsight

Pluralsight is a learning management system (LMS) that helps aspiring tech professionals learn the basics of the trade and lets established professionals expand their skill sets.
  • SympoQ Landing page
    Landing page //
    2022-12-29
  • SympoQ Live chat dashboard
    Live chat dashboard //
    2024-03-01

SympoQ is intuitive and flexible customer support software built to help manage help desk processes with a 360° view of customer service and support activities.

Support ticketing

SympoQ can be used as a back-end support ticketing software or as a front-end, full featured help desk system. The back-end features allow customers and agents to submit and track requests by a common email service without ever knowing what's behind the scene. When used as a front-end helpdesk system, customers and agents can access a dedicated portal with access to data required to manage issues and tickets according to their roles and permissions.

Shared inboxes for departments and teams

In addition to it's core benefit to ensure consistent customer support on both client and support side of help desk, the SympoQ's major feature distinction is in a provision of separate workspaces (queues) with access permissions for diverse teams and departments.

Live chat

Allows customers to message directly to your customer service or sales teams. Customers can quickly solve any sort of query or issue they might be facing.

  • Pluralsight Landing page
    Landing page //
    2023-09-12

SympoQ

Website
sympoq.com
Pricing URL
Official SympoQ Pricing
$ Details
paid Free Trial $10.0 / Monthly (Concept plan, one agent seat)
Platforms
Browser Google Chrome Firefox Cloud Edge REST API Web Oracle
Release Date
2018 May
Edit details

Pluralsight

Website
pluralsight.com
Pricing URL
Official Pluralsight Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

SympoQ features and specs

  • Easy to Set-up and use: Take less than a minute to get your team up and running
  • Clean UI: Yes
  • Live chat: Real-time conversation with customers
  • Analytics and Reporting: Analytics and dashboard provide insight of your team activities
  • Automation: The AI engine recommends solutions to customer requests
  • Integrations: Yes (REST API)
  • Web widget: Show contact form, FAQs and Live chat on every web page.

Pluralsight features and specs

No features have been listed yet.

SympoQ videos

No SympoQ videos yet. You could help us improve this page by suggesting one.

+ Add video

Pluralsight videos

+ Add

Pluralsight Review 2020

More videos:

  • Review - PluralSight Review Guide For I.T. Certifications
  • Review - Pluralsight Review - Learn Tech Skills Online

Category Popularity

0-100% (relative to SympoQ and Pluralsight)

SympoQ

Pluralsight

Customer Support
100 100%
Customer Support
0% 0
Online Learning
0 0%
Online Learning
100% 100
Help Desk And Ticketing
100 100%
Help Desk And Ticketing
0% 0
Education
0 0%
Education
100% 100

Questions and Answers

As answered by people managing SympoQ and Pluralsight.

How would you describe your primary audience?

SympoQ's answer

Startups and agile support teams.

What makes your product unique?

SympoQ's answer

SympoQ delivers AI driven support ticket management along with live chat software and integrated knowledgebase.

Why should a person choose your product over its competitors?

SympoQ's answer

SympoQ is simple to use for non-technical users, and allows fast implementation of internal help desk process. It can be introduce to support team and customers without a custom user training.

Which are the primary technologies used for building your product?

SympoQ's answer

SympoQ is delivered as a pure Cloud - help desk Software-as-a-Service.

What's the story behind your product?

SympoQ's answer

SympoQ has been built by using the best help desk practices of thousand of our customers over a past few years. We deliver frequent releases with new features to improve support capability of our customers.

Who are some of the biggest customers of your product?

SympoQ's answer

  • Software companies
  • Telecom operators

User comments

Share your experience with using SympoQ and Pluralsight. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare SympoQ and Pluralsight

SympoQ Reviews

We have no reviews of SympoQ yet.
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Pluralsight Reviews

Top 11 Coursera Alternatives 2024
Offers individual and organizational plans: Pluralsight offers two plans, Pluralsight Skills and Pluralsight Flow. Pluralsight Skills caters to self-directed learners, and Pluralsight Flow is a powerful learning management system for organizations to optimize their team’s workflow.
Source: freshlearn.com
10 Best Coursera Alternatives in 2024
Pluralsight stands out as an excellent Coursera alternative for individuals seeking comprehensive technology skill development. With its extensive range of courses and learning paths, Pluralsight is specifically to help learners upgrade or acquire new skills to meet the necessary demands of the tech industry. Through hands-on labs, projects, and role-based learning tracks,...
Source: www.geeksforgeeks.org
10 Best Codecademy Alternatives in 2022
In our opinion, we think Pluralsight is the better platform for a number of reasons. For starters, Pluralsight has over 7000 video-based courses. Codecademy has around 1800 interactive lessons with some videos. Because of its vast library, you're likely to find more courses you can take on Pluralsight. And because they're a subscription service, there's no extra cost.
Source: realtoughcandy.com
Sites Like Codecademy: 6 Best Codecademy Alternatives
Pluralsight’s courses are created by leading industry experts and partners. The entire content is produced in-house, ensuring top-notch quality and consistency across different skill paths.
Source: mikkegoes.com
Best sites & Alternatives to Udemy (2020)
PluralSight is a technology learning platform that helps you build the skills with 7,000+ courses, as per your requirements. The courses cover a wide range of industries including data professional, IT administration, manufacturing and design, architecture and construction, business professional, a software professional, and creative professional.
Source: coderseye.com

Social recommendations and mentions

Based on our record, Pluralsight seems to be more popular. It has been mentiond 37 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SympoQ mentions (0)

We have not tracked any mentions of SympoQ yet. Tracking of SympoQ recommendations started around Mar 2021.

Pluralsight mentions (37)

  • Best learning subscriptions for ~350 USD per year?
    I can only think of coursera plus and pluralsight.com in that price range. Source: about 1 year ago
  • What’s the startup environment like in Irvine or OC?
    Hired.com is based there, same as pluralsight.com - I think sendemail (or some email company with 'send' is there). Hireahelper.com, https://portfolium.com/ and tons others. Source: over 1 year ago
  • VMware vSphere begginer
    Go to pluralsight.com if you can and get a membership. There are videos there that can help get you started. Source: over 1 year ago
  • How to download pluralsight.com videos.
    Pluralsight.com can provide us with news, standings, clubs, shows and videos. However, we may find it is hard for us to play pluralsight.com videos offline as we cannot download pluralsight.com videos, let alone to play them on portable devices like iPhone, Xbox and more. How can we successfully download and play pluralsight.com videos without trouble? The following article will show an easy way to download videos... Source: over 1 year ago
  • advice needed
    I went back to get my second bachelors in computer science at FIU (I already have a masters in Information Systems). Honestly, I found little to no value in the college courses and decided to stop half way through the program with a 4.0 gpa. Everything is available online (and for the most part free). I recommend you check out edx.org if you want a college like structured learning format. For a paid... Source: over 1 year ago
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What are some alternatives?

When comparing SympoQ and Pluralsight, you can also consider the following products

JitBit Helpdesk - JitBit is a web-based help desk and ticketing software solution

Udemy - Online Courses - Learn Anything, On Your Schedule

iHelpDesk - iHelpdesk is cloud based help desk service, cloud based SaaS help desk software

Geocities Site Builder - Share your abomination with the world

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Coursera - Build skills with courses, certificates, and degrees online from world-class universities and companies

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