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Tactful.ai VS Sciforma

Compare Tactful.ai VS Sciforma and see what are their differences

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Tactful.ai logo Tactful.ai

Boost customer satisfaction, productivity, and sales using state-of-the-art AI and omnichannel technology.

Sciforma logo Sciforma

Enterprise project management software that combines project and portfolio management: portfolio analysis, scheduling & resource management
  • Tactful.ai Landing page
    Landing page //
    2023-07-03

Tactful Unified Cognitive Customer Experience Platform (UCX) is next-generation customer experience technology, using state-of-the-art artificial intelligence and omnichannel technology we help businesses boost customer retention by up to 60%, channel conversion by up to 250%, and productivity by up to 80%.

Tactful UCX helps businesses achieve this by delivering the following four technology pillars: 1- Omnichannel engagement technology, delivering a consistent experience across all touch-points that results in great customer satisfaction and retention 2- Central customer experience management system, boosting operational excellence, productivity, and visibility 3- End-to-end customer experience augmentation using multi-lingual AI and workflows automation, boosting productivity and customer satisfaction 4- Customer 360-view and business intelligence empowering continues improvement and uncovering new business opportunities

  • Sciforma Landing page
    Landing page //
    2023-05-12

Tactful.ai videos

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Tactful Unified Cognitive Customer Experience Platform

Sciforma videos

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Sciforma 7 Software Review

More videos:

  • Review - Sciforma 7.1 - Project portfolio management software for PMO
  • Review - Sciforma 7.0 - Project & Portfolio Management Software

Category Popularity

0-100% (relative to Tactful.ai and Sciforma)

Tactful.ai

Sciforma

Customer Support
100 100%
Customer Support
0% 0
Project Management
0 0%
Project Management
100% 100
Chatbots
100 100%
Chatbots
0% 0
Task Management
0 0%
Task Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Tactful.ai and Sciforma

Tactful.ai Reviews

  1. Tactful UCX is a good professional and intuitive platform that makes online customer service experience seamless & easier

    As an online Customer Service agent I loved using Tactful UCX, I was predominantly a live chat agent so of course, Tactful's unified agent desktop was ideal for the needs of our customers. I particularly liked the saved reply feature, I could easily select a saved reply, personalize it, and then reply in a timely manner to customers.

    Tactful UCX omnichannel live chat kept me on top of my game aiding me to own my skills, even juggling between 5 chats at the same time ensuring that all customers get a timely response and as mentioned above the saved reply feature was a lifesaver.

    🏁 Competitors: Intercom, Freshdesk, Zoho SalesIQ, HelpScout, HelpCrunch, Drift
    👍 Pros:    Affordable|Automation|Omni-channel|Live chat
    👎 Cons:    Notifications

Sciforma Reviews

We have no reviews of Sciforma yet.
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What are some alternatives?

When comparing Tactful.ai and Sciforma, you can also consider the following products

ConversioBot - Transform your Websites Into Automated Leads & Sales Bots

Oracle Primavera - Oracle Primavera software includes project management, product management, collaboration and control capabilities.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Workboard - Workboard is a performance and productivity app managers use with their teams to share goals, priorities, actions and feedback.

Autochat.io - Autochat helps E-commerce businesses increase their conversion and retention rates by engaging users with contextual, proactive & automated conversations throughout their purchase journey.

ClearPoint Strategy - ClearPoint Strategy is a software-as-a-service balanced scorecard design, management, and reporting tool.

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