Syncro
Atera
NinjaOne
Kaseya VSA
ConnectWise Automate
Datto RMM
ManageEngine ServiceDesk Plus
Microsoft Intune
IT Dock
IT Glue
Atera
NinjaOne
ITDock is a modern IT documentation platform built specifically for MSPs and IT teams that want a simpler, faster alternative to overly complex documentation systems. Store client passwords, devices, contacts, network information, SOPs, and IT processes in one secure centralized platform.
Designed for real-world IT workflows, ITDock focuses on speed, usability, and operational efficiency with features like instant onboarding, network diagrams, documentation generators, device imports, and workflow automation tools that help technicians spend less time documenting and more time supporting clients.
Whether you're a small MSP or growing IT provider, ITDock helps organize infrastructure knowledge, improve team consistency, and reduce downtime with secure, searchable documentation accessible anywhere.
Learn more at ITDock.IO
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Based on our record, Syncro seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Check out syncromsp.com It works wonders for us. You can set up auto ticket rules based on rules so if you get your voicemails via email, you can forward them to synco and it'll generate tickets. It's got everything else you're asking for too including teams, hippa compliance. Pricing is per technician and not per device, so very affordable. It offers a lot for the price. Source: over 4 years ago
I'm the developer of an open-source project called Remotely (https://github.com/lucent-sea/remotely). I'm also an ex-employee of Syncro (https://syncromsp.com/). This post is a request for help to convince Syncro to relinquish any claims they may have over my project, due to ambiguous language in their employment contract. Source: almost 5 years ago
Not everyone is glued to the FB, and being a B2B vendor, perhaps it's time to consider bringing forums/community under syncromsp.com domain? Source: almost 5 years ago
I currently don't use a RMM but some of my friends use Syncro. https://syncromsp.com/ and love it. Not sure if it fits your needs or not but worth a look. Source: about 5 years ago
Syncromsp.com - You can add devices without the agent. Source: about 5 years ago
Atera - Atera is reinventing the world of IT by harnessing AI to power our all-in-one Remote Monitoring and Management (RMM), Helpdesk, Ticketing, and automations platform—streamlining organizational IT management at scale with our proprietary Action AI™.
IT Glue - Proven, best practices-driven IT documentation platform packed with features designed to help you...
NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.
Kaseya VSA - Kaseya VSA is a software used in remote monitoring, information technology management, cloud-based and network security resolution that gives functionalities and tools to IT enterprises and Managed Service Providers (MSP) to enable systems to become…
ConnectWise Automate - Solve IT Problems with ConnectWise Automate, Remote Monitoring and Remote Management Software. Visit to boost the effectiveness of your IT teams.Try ConnectWise Automate .
Datto RMM - As the leading provider of IT solutions delivered by Managed Service Providers (MSPs), we know there's no limit to what businesses can do with the right tech.