Software Alternatives & Reviews

SympoQ VS UltraVNC

Compare SympoQ VS UltraVNC and see what are their differences

SympoQ logo SympoQ

Customer support software with support ticketing, live chat and knowledge base features agile teams and startups use to automate support process from a single platform.

UltraVNC logo UltraVNC

VNC remote access software, support server and viewer software for on demand remote computer support. Remote desktop support software for remote PC control. Free
  • SympoQ Landing page
    Landing page //
    2022-12-29
  • SympoQ Live chat dashboard
    Live chat dashboard //
    2024-03-01

SympoQ is intuitive and flexible customer support software built to help manage help desk processes with a 360° view of customer service and support activities.

Support ticketing

SympoQ can be used as a back-end support ticketing software or as a front-end, full featured help desk system. The back-end features allow customers and agents to submit and track requests by a common email service without ever knowing what's behind the scene. When used as a front-end helpdesk system, customers and agents can access a dedicated portal with access to data required to manage issues and tickets according to their roles and permissions.

Shared inboxes for departments and teams

In addition to it's core benefit to ensure consistent customer support on both client and support side of help desk, the SympoQ's major feature distinction is in a provision of separate workspaces (queues) with access permissions for diverse teams and departments.

Live chat

Allows customers to message directly to your customer service or sales teams. Customers can quickly solve any sort of query or issue they might be facing.

  • UltraVNC Landing page
    Landing page //
    2023-09-24

SympoQ

Website
sympoq.com
$ Details
paid Free Trial $10.0 / Monthly (Concept plan, one agent seat)
Platforms
Browser Google Chrome Firefox Cloud Edge REST API Web Oracle
Release Date
2018 May

UltraVNC

Website
uvnc.com
Pricing URL
-
$ Details
Platforms
-
Release Date
-

SympoQ features and specs

  • Easy to Set-up and use: Take less than a minute to get your team up and running
  • Clean UI: Yes
  • Live chat: Real-time conversation with customers
  • Analytics and Reporting: Analytics and dashboard provide insight of your team activities
  • Automation: The AI engine recommends solutions to customer requests
  • Integrations: Yes (REST API)
  • Web widget: Show contact form, FAQs and Live chat on every web page.

UltraVNC features and specs

No features have been listed yet.

SympoQ videos

No SympoQ videos yet. You could help us improve this page by suggesting one.

+ Add video

UltraVNC videos

Access any Computer From Anywhere with UltraVNC

More videos:

  • Review - Remote Desktop Access with UltraVNC

Category Popularity

0-100% (relative to SympoQ and UltraVNC)
Customer Support
100 100%
0% 0
Remote Desktop
0 0%
100% 100
Customer Service
100 100%
0% 0
Remote PC Access
0 0%
100% 100

Questions and Answers

As answered by people managing SympoQ and UltraVNC.

How would you describe your primary audience?

SympoQ's answer

Startups and agile support teams.

What makes your product unique?

SympoQ's answer

SympoQ delivers AI driven support ticket management along with live chat software and integrated knowledgebase.

Why should a person choose your product over its competitors?

SympoQ's answer

SympoQ is simple to use for non-technical users, and allows fast implementation of internal help desk process. It can be introduce to support team and customers without a custom user training.

Which are the primary technologies used for building your product?

SympoQ's answer

SympoQ is delivered as a pure Cloud - help desk Software-as-a-Service.

What's the story behind your product?

SympoQ's answer

SympoQ has been built by using the best help desk practices of thousand of our customers over a past few years. We deliver frequent releases with new features to improve support capability of our customers.

Who are some of the biggest customers of your product?

SympoQ's answer

  • Software companies
  • Telecom operators

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare SympoQ and UltraVNC

SympoQ Reviews

We have no reviews of SympoQ yet.
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UltraVNC Reviews

14 Best TeamViewer Alternatives of 2022
UltraVNC is not for those who are scared of technology. It is for those who have mastered technology. Despite its shortcomings (that you can maneuver around with some knowledge), UltraVNC is a very powerful tool, and a great alternative to TeamViewer.
25 Best TeamViewer Alternative Software (Free/Paid) in 2021
UltraVNC is a remote access tool which allows you to access another computer securely. This application is for use by a user who are having advanced knowledge of computers and remote access.
Source: www.guru99.com
13 Best TeamViewer Alternatives Of 2019
UltraVNC is a free, open source remote desktop application for Windows. The application uses the RFB or Remote Frame Buffer Protocol to provide its users easy access to remote desktops over the internet or internal network.
Source: www.rankred.com
Alternatives to TeamViewer
Both the client as well as the server components of the free remote software offer extensive configuration possibilities. These give experts a huge amount of leeway. However, in return, they make it harder for less experienced users to get to grips with UltraVNC, which is also partially due to the old-fashioned menu interface. Since the signals from the server application...
Source: www.ionos.com

Social recommendations and mentions

Based on our record, UltraVNC seems to be more popular. It has been mentiond 9 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

SympoQ mentions (0)

We have not tracked any mentions of SympoQ yet. Tracking of SympoQ recommendations started around Mar 2021.

UltraVNC mentions (9)

  • any rustdesk alternative that can p2p focused, where can we remote over internet when the other pc is in the ready to pair mode and we know its public ip. Without any relay server
    That said several VNC software does what you want. As I recall UltraVNC was a popular choice. Source: 11 months ago
  • How to access international internet in China
    Search for specific products to get around 'the great firewall' an alternative to paid for which I used when I worked in Beijing for a few weeks was an https tunnel back to my own PC at home using https://www.stunnel.org/static/stunnel.html then used an encrypted VNC connection with https://uvnc.com/ the encryption is a plugin also on their site as I recall. Source: 12 months ago
  • Stable remote desktop Mac from Windows computer for Logic
    Simple VNC has never failed me. I do this a lot, and amy VNC client for windows, or any OS, (even iOS/Android) will do the trick. UltraVNC my preferred client. Source: over 1 year ago
  • OpenSSH on Windows 10
    I use VNC over SSH for this. I like UltraVNC server: https://uvnc.com/. Source: over 1 year ago
  • Best Open Source free TeamViewer be like program
    Not like teamviewer but, https://uvnc.com/. Source: over 1 year ago
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What are some alternatives?

When comparing SympoQ and UltraVNC, you can also consider the following products

JitBit Helpdesk - JitBit is a web-based help desk and ticketing software solution

TeamViewer - TeamViewer lets you establish a connection to any PC or server within just a few seconds.

iHelpDesk - iHelpdesk is cloud based help desk service, cloud based SaaS help desk software

AnyDesk - AnyDesk is the world's most comfortable remote desktop application. Access all your programs, documents and files from anywhere, without having to entrust your data to a cloud service.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

TightVNC - TightVNC - VNC-Compatible Remote Control / Remote Desktop Software. Download TightVNCDownload TightVNC 1. 3. 10 - TightVNC Server - F. A. Read more about TightVNC.