UltraVNC VS Freshdesk

UltraVNC Reviews

Freshdesk Reviews

1. Brian Howard    

   Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

UltraVNC mentions (9)

• any rustdesk alternative that can p2p focused, where can we remote over internet when the other pc is in the ready to pair mode and we know its public ip. Without any relay server

  That said several VNC software does what you want. As I recall UltraVNC was a popular choice. Source: 10 months ago

• How to access international internet in China

  Search for specific products to get around 'the great firewall' an alternative to paid for which I used when I worked in Beijing for a few weeks was an https tunnel back to my own PC at home using https://www.stunnel.org/static/stunnel.html then used an encrypted VNC connection with https://uvnc.com/ the encryption is a plugin also on their site as I recall. Source: 11 months ago

• Stable remote desktop Mac from Windows computer for Logic

  Simple VNC has never failed me. I do this a lot, and amy VNC client for windows, or any OS, (even iOS/Android) will do the trick. UltraVNC my preferred client. Source: over 1 year ago

• OpenSSH on Windows 10

  I use VNC over SSH for this. I like UltraVNC server: https://uvnc.com/. Source: over 1 year ago

• Best Open Source free TeamViewer be like program

  Not like teamviewer but, https://uvnc.com/. Source: over 1 year ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 4 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: 12 months ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago