Software Alternatives & Reviews

Switch2VoIP.us VS Zendesk

Compare Switch2VoIP.us VS Zendesk and see what are their differences

Switch2VoIP.us logo Switch2VoIP.us

Business VoIP SIP Trunks designed to provide outbound/inbound calling on of a variety cloud PBX VoIP platforms. Switch2VoIP is rated amongst the best in the VoIP industry because of the exceptional free live support provided from the website.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
  • Switch2VoIP.us Landing page
    Landing page //
    2021-08-19

Contact Center VoIP Provider. Switch2VoIP is a Business VoIP phone service provider that allows your Contact Center agents to start making phone calls instantly and save money while enjoying the best phone service provider. Let Switch2VoIP manage your call center or business VoIP needs with accuracy and reliability so you can focus on your core business with peace of mind! Switch2VoIP.us has been serving call-centers, large business and residential VoIP customers in 55 countries since 2006. Our A-Z VoIP Termination manages billions of calls every year with 99.999% accuracy.

  • Zendesk Landing page
    Landing page //
    2022-03-08

Switch2VoIP.us features and specs

  • Android App: Yes
  • Customer Support: Yes
  • Cloud Technology: Yes
  • Chat Support: Yes
  • Real-time Tracking: Yes
  • Free Version: Yes
  • Prepaid & Postpaid Logistics : Yes
  • Monitoring: Yes
  • SIP Trunking: Yes
  • Unlimited Users: Yes
  • Pay as you go: Yes

Zendesk features and specs

No features have been listed yet.

Switch2VoIP.us videos

No Switch2VoIP.us videos yet. You could help us improve this page by suggesting one.

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Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Switch2VoIP.us and Zendesk)
VoIP
100 100%
0% 0
Customer Support
0 0%
100% 100
VoIP And SIP
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Switch2VoIP.us and Zendesk

Switch2VoIP.us Reviews

  1. SWITCH2VOIP scams for 5$

    I have paid 5$ for their service on the 1/6/23 but the service is not working. They keep saying on their chat that it will be fixed in 24hrs then a few hours. Eventually they blocked my access to the support chat, one week later. The only way displayed to reach them on their site. They scammed me for 5$

    👎 Cons:    Scammers

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Switch2VoIP.us mentions (0)

We have not tracked any mentions of Switch2VoIP.us yet. Tracking of Switch2VoIP.us recommendations started around Mar 2021.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: about 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
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What are some alternatives?

When comparing Switch2VoIP.us and Zendesk, you can also consider the following products

8x8 Cloud Contact Center - 8x8 Cloud Contact Center is a VoIP call center solution.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Nextiva - Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!